Previsul Seguradora
R. Gen. Camara, 236 - 5A° andar - Centro Histerico,
Porto Alegre, 90010-230, Rio Grande,
Brazil
Porto Alegre, 90010-230, Rio Grande,
Brazil
55 800 722 0264
Insurance
Previsul Seguradora Technographics
Previsul Seguradora Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Previsul Seguradora and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Previsul Seguradora employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Previsul Seguradora has purchased the following applications: SAP R/3 for ERP Financial in 2009, I4PRO ERP for Insurance ERP in 2014, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Previsul Seguradora is running and its propensity to invest more and deepen its relationship with SAP , I4PRO , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Previsul Seguradora revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Previsul Seguradora intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Previsul Seguradora Tech Stack and Enterprise Applications
Previsul Seguradora ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP R/3 | ERP Financial | ERP | n/a | 2009 | 2010 |
In 2009, Previsul Seguradora implemented SAP R/3 as its ERP Financial system. The deployment centralized core financial operations in Brazil, consolidating general ledger, accounts payable, accounts receivable, and financial reporting into SAP R/3 for the insurer's finance organization.
Implementation work emphasized SAP R/3 financial module configuration and a structured segregation of duties and permissions assessment. The segregation of duties and permissions assessment covered SAP R/3, I4Pro, and existing legacy systems, and it informed role design, permission templates, and segregation matrices to address role conflicts across finance workflows.
Operational coverage focused on corporate finance and accounting functions, with governance changes to support role based access control, formalized user provisioning workflows, and periodic access reviews tied to finance process controls. SAP R/3 served as the authoritative financial ledger while access models and permission rules were aligned across SAP R/3, I4Pro, and other operational environments to support consistent control enforcement.
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Previsul Seguradora ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| I4PRO | Legacy | I4PRO ERP | Insurance ERP | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, Previsul Seguradora implemented I4PRO ERP as its core Insurance ERP platform. The deployment targeted insurance core operations at the Brazil-headquartered carrier and positioned I4PRO ERP to support underwriting, policy management, claims administration, billing, and finance functions across the organization.
The I4PRO ERP implementation focused on standard Insurance ERP capabilities, including policy administration, claims processing, billing and premium collection workflows, reinsurance accounting and commission management, and embedded reporting for regulatory and actuarial needs. Configurations emphasized product definition and rating tables, automated transactional workflows for policy lifecycle events, and role based access controls for underwriting, claims, and agency channels.
The project team also participated in a SAP Financial implementation, and the I4PRO ERP deployment was structured to integrate with SAP Financial for financial posting and ledger reconciliation workflows. Governance included cross functional process alignment between underwriting, claims, and finance, with phased functional cutovers to manage insurance operational continuity while consolidating accounting flows into SAP Financial.
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Previsul Seguradora AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Previsul Seguradora deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide real-time web engagement. The implementation is an instance of Chatbots and Conversational AI and is positioned to support customer service and digital channel interactions for the insurer.
The deployment uses the Salesforce Chat web chat widget and session management capabilities to enable live agent conversations, proactive chat invites, and transcript capture. Configuration work focused on agent routing and queueing logic, canned response libraries and chat session handoff workflows to support synchronous customer support conversations, consistent with Salesforce Chat functionality.
Operational coverage is centered on the corporate website, with the primary business functions impacted being customer service and online customer engagement. Governance considerations documented around chat handling procedures, response templates and monitoring reflect a channel-level rollout approach, emphasizing scripted workflows and session auditing within the Salesforce Chat environment.
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Previsul Seguradora Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Previsul Seguradora Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Previsul Seguradora CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Previsul Seguradora ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Previsul Seguradora IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Previsul Seguradora
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Chief Operating Officer (Operations, Systems, Claims) | CXO | IT | |
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Director of Business and Marketing | Director | Marketing | |
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President | CXO | Finance | |
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Commercial Manager | Manager | Finance | |
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Apps Being Evaluated by Previsul Seguradora Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Previsul Seguradora IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Previsul Seguradora digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Previsul Seguradora Technographics
Previsul Seguradora is a Insurance organization based in Brazil,
with around 180 employees and annual revenues of $30.0 million.
Previsul Seguradora operates a diverse technology stack with applications such as
SAP R/3, I4PRO ERP and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Insurance ERP and Chatbots and Conversational AI.
Previsul Seguradora has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, I4PRO and Salesforce.
Previsul Seguradora recently adopted applications including
DocuSign eSignature in 2022, Salesforce Chat (formerly Salesforce Live Agent) in 2020 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Previsul Seguradora’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Previsul Seguradora’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Previsul Seguradora technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.