PSCU
560 Carillon Parkway,
Saint Petersburg, 33716, FL,
United States
Saint Petersburg, 33716, FL,
United States
1 844-367-7728
Banking and Financial Services
PSCU Technographics
PSCU Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PSCU and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 PSCU employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PSCU has purchased the following applications: SAP Concur Expense for Expense Management in 2016, Workday Recruiting for Recruiting, Applicant Tracking System in 2019, Fiserv DNA Bank Platform for Core Banking in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PSCU is running and its propensity to invest more and deepen its relationship with SAP , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PSCU revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PSCU intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PSCU Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, PSCU implemented SAP Concur Expense as its Expense Management solution to centralize expense reporting and travel-related expense capture for Accounting and Finance. The deployment was managed under the accounting technology function and positioned SAP Concur Expense as the primary expense reporting system within PSCUs financial application portfolio.
The implementation covered core expense management capabilities including electronic expense reporting, travel expense integration, policy enforcement, approvals workflow configuration, and receipt capture workflows. Configuration work included capacity planning and system sizing, installation and versioning controls, and optimization of expense approval routing to align with existing accounting close and accounts payable processes.
Integrations were established with PSCUs existing financial and document systems, including Oracle EPM Hyperion for accounting and financial close data, OBIEE OAS for business intelligence and reporting, Hyland OnBase for document workflow and archival, Hyland OCR for AnyDoc for receipt ingestion, and Arcplan for ERP reporting. The IT organization supported infrastructure connections by provisioning servers assigned to the Accounting Department, managing firewall port requests, DNS records, and network storage to ensure secure connectivity between SAP Concur Expense and on premise financial systems.
Governance for the SAP Concur Expense rollout emphasized technical documentation, version control, patching procedures, and operational ownership between Finance and IT. Technical documentation captured installation and configuration steps, integration mappings, issue remediation, and ongoing maintenance responsibilities to sustain compliance and supportability of the Expense Management application.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, PSCU implemented Workday Recruiting as its applicant tracking solution, deploying Workday Recruiting as the primary Recruiting,Applicant Tracking System for public job posting and candidate intake. The deployment is surfaced on PSCU's careers site where job requisitions such as Remote USA positions are listed and applications are collected through the Workday careers portal.
The implementation centers on core recruiting workflows common to an applicant tracking system, including job requisition creation, candidate application capture via the career site, configurable hiring stage progression, interview orchestration, and offer workflow management. Workday Recruiting is configured to manage candidate records and the end to end candidate lifecycle, providing a centralized repository for Talent Acquisition and hiring managers.
Operational coverage is focused on PSCU Talent Acquisition and HR teams, with the system used to drive requisition approvals, candidate review, and sourcing activities through the public career site. Governance is organized around centralized ATS ownership by recruitment leadership, standardized requisition to hire workflows, and candidate data controls enforced within the Workday Recruiting environment.
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Workforce Management | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, PSCU implemented the Fiserv DNA Bank Platform for Core Banking. The implementation supported PSCU's member services and operational banking functions at the U.S. banking and financial services firm with roughly 3000 employees and reported revenue of 650000000.
Configuration work centered on account inquiry and maintenance, funds transfer processing, card management including blocking lost or stolen cards, fee reversals, and support for loan and credit card payments. The Fiserv DNA Bank Platform was configured to surface account balances, execute member-initiated transfers, and manage transaction dispute and payment posting workflows, while also interfacing with online authentication and account unlock processes used by service agents.
Integrations referenced in operational notes include VISA CATS, STAR Debit, ACI payments, Q2, Alkami, Lumin Digital Insight, Chex system, Citrex, and CU scripter, these integrations allowed agents to resolve account, card, and payments workflows across channels. Operational coverage emphasized contact center and member services, with bilingual customer service representatives in Phoenix, AZ using Fiserv DNA Bank Platform alongside the listed third-party applications to handle account updates, fee adjustments, card blocks, and password resets.
Governance and rollout included scripted call workflows, formal training on Visa Cats, Chex system, Citrex, Fiserv DNA, Digital insight, Q2, and CU scripter, and adherence to company call-time and quality standards. Training and multi-application proficiency were focal points for enabling consistent service delivery across member support, payments, card operations, and loan servicing using the Fiserv DNA Bank Platform.
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Digital Banking | ERP Services and Operations |
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2012 | 2012 |
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Travel Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2016 | 2016 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at PSCU
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by PSCU Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PSCU IT executives and key decision makers. This section highlights PSCU's latest recorded technology evaluations, including FIS Affinity Edge (ex Miser Core Banking) for Core Banking on 2025-02-10, FIS Core Banking for Core Banking on 2025-01-29, and NICE Nexidia Analytics for Speech Recognition AI on 2024-11-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PSCU digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD PSCU Technographics
PSCU is a Banking and Financial Services organization based in United States,
with around 3000 employees and annual revenues of $650.0 million.
PSCU operates a diverse technology stack with applications such as
SAP Concur Expense, Workday Recruiting and Fiserv DNA Bank Platform,
covering areas like Expense Management, Recruiting, Applicant Tracking System and Core Banking.
PSCU has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Fiserv.
PSCU recently adopted applications including
Cisco Webex Meetings in 2021, Wingify VWO in 2021 and Salesforce Pardot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PSCU’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PSCU’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PSCU technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.