Maidenhead, SL6 1BR,
United Kingdom
Pulsant Technographics
Pulsant Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pulsant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 328 Pulsant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Pulsant has purchased the following applications: Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2022, LiveChat for Chatbots and Conversational AI in 2015, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pulsant is running and its propensity to invest more and deepen its relationship with Edenred , Skillcast , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pulsant revenues, which have grown to $136.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pulsant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pulsant Tech Stack and Enterprise Applications
Pulsant HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2022 | 2022 |
In 2022, Pulsant deployed Reward Gateway Employee Reward and Recognition on its employee portal at pulsant.rewardgateway.co.uk to provide Employee Recognition and Rewards Management for its UK workforce of 328 employees. The implementation is positioned as an HR and people operations platform, surfaced through the company website to centralize peer recognition, reward redemption, and engagement communications across employee groups.
Reward Gateway Employee Reward and Recognition was configured with category-aligned functional modules including a social recognition feed, points-based rewards catalog, e-gift card and voucher redemption, and administrative reporting and controls. Operational governance is managed by Pulsant's HR and People teams who administer user roles, recognition policies, and program configuration within the Reward Gateway environment, with the platform serving as the primary channel for recognition and rewards activity on Pulsant’s site.
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Learning and Development | HCM |
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2020 | 2020 |
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Pulsant AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Pulsant implemented LiveChat as a Chatbots and Conversational AI solution on its public website. The implementation uses the LiveChat web widget and agent console to enable real-time visitor engagement, chat-based inquiry capture, and session routing for front-line support and lead qualification.
Configuration centers on conversational workflows, canned responses, and visitor tracking to streamline chat handling and reduce manual triage. Operational coverage is the Pulsant website where chat handles inbound sales and customer support inquiries, and governance is maintained by Pulsant's digital operations and support teams who define routing rules and response policies.
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Pulsant Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Pulsant implemented Slack Connect as its Collaboration platform. Pulsant is a United Kingdom professional services firm with 328 employees, and the Slack presence is visible on the company website where Slack Connect is used to surface external collaboration options for customers and partners.
The deployment follows a cloud hosted, workspace model consistent with Slack Connect, with centralized workspace administration and role based access controls. Configuration focuses on shared channels, guest access, direct messaging, file sharing, and channel level governance, reflecting Collaboration category capabilities for external and cross team interaction.
Operational coverage emphasizes cross functional use across engineering, sales, support, and professional services teams, with the website integration surfacing external conversations into managed Slack Connect channels. Governance and workflow adjustments include channel lifecycle policies, access provisioning and centralized administration to manage external connections and maintain collaboration hygiene.
By instrumenting Slack Connect and exposing Slack on the website Pulsant created a unified external communication surface that centralizes partner and customer dialogs inside the Slack Connect environment. The implementation positions Slack Connect as the primary Collaboration conduit for externally facing engagements while retaining workspace level controls for security and administration.
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Collaboration | Collaboration |
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2015 | 2015 |
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Pulsant Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2022 | 2022 |
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Pulsant CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Pulsant ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Pulsant PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Pulsant IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Pulsant CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Pulsant
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pulsant Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-31 | Pulsant | Evaluated | Zonal Retail Data Systems | Zonal Aztec POS | Point Of Sale | ERP Services and Operations |
| 2025-02-18 | Pulsant | Evaluated | IFS | IFS Cloud ERP | ERP Financial | ERP |
| 2024-10-28 | Pulsant | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
| 2024-08-19 | Pulsant | Evaluated |
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BackGround Screening | HCM |
| 2024-07-19 | Pulsant | Evaluated |
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Endpoint Detection and Response (EDR) | CyberSecurity |