Brisbane, 4000, QLD,
Australia
Queensland Government Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Queensland Government and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 265887 Queensland Government employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Queensland Government has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, Aurion Timekeeper for Time and Attendance in 2017, Loc8 CMMS for Computerized Maintenance Management (CMMS) in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Queensland Government is running and its propensity to invest more and deepen its relationship with SAP , Visa , Aurion or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Queensland Government revenues, which have grown to $60.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Queensland Government intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2017 | 2019 |
In 2017, Queensland Government initiated a Finance Modernisation Program to transition from SAP ERP ECC 6.0 to SAP S/4 HANA Public Cloud using a Greenfield approach. The program is led by a Project Manager within QSS and is planned over a two year delivery horizon, focused on delivering modern services that can be consumed simply and conveniently through customer selfservice. This program is a partnership between QSS and the 21 client agencies that consume finance services, and it targets more standardised finance processes and new ways of working across the agency network.
The SAP S/4 HANA implementation sits in the ERP Financial category and is being configured to centralise core finance capabilities. Typical ERP Financial functional modules expected in the design include general ledger, accounts payable, accounts receivable, asset accounting, financial close and reporting, with an emphasis on standardised process flows and automation aligned to public sector finance operations. SAP S/4 HANA is being provisioned as a Public Cloud service under a Greenfield deployment model, which enables fresh configuration rather than reuse of existing customizations.
Deployment architecture centers on SAP S/4 HANA Public Cloud as the primary finance platform, with QSS operating the programme and the 21 client agencies consuming managed finance services. The journey emphasizes proving services through customer selfservice, shifting transaction and service touchpoints toward agency-facing selfservice capabilities and centralized finance utilities. Operational coverage explicitly spans the 21 client agencies that rely on QSS for shared finance services, creating a statewide finance service footprint for the Queensland Government.
Program governance is structured as a joint delivery and consumption model, with QSS coordinating standardisation, configuration governance, and adoption across client agencies. Rollout governance and workflow redesign focus on harmonising chart of accounts, common master data rules, and standard finance process ownership to support the move to SAP S/4 HANA. The narrative reflects a deliberate shift to standardised ERP Financial processes and cloud native service consumption, driven by QSS in collaboration with its client agencies.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aurion | Workforce EmpLive Workforce Management | Aurion Timekeeper | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017, Queensland Government deployed Aurion Timekeeper in a Time and Attendance implementation. The rollout replaced Workforce EmpLive Workforce Management and was delivered through Queensland Shared Services as the HR self service timesheet and approval layer for government employees.
Aurion Timekeeper was configured to manage core timesheet endorsement and approval workflows, and to consume leave submissions from Employee Self Service. The implementation relied on Aurion processing of higher duties or relieving at level applications to establish acting supervisory relationships, enabling acting supervisors to receive timesheets for endorsement when a position is formally backfilled.
The solution uses the established reporting structure for escalation, when a supervisor submits leave in ESS and their position is not being backfilled or the backfilling arrangement has not yet been processed in Aurion, the timesheet escalates to the next manager in the functional reporting chain. Where backfill processing has been completed in Aurion, the acting supervisor or manager configured by the higher duties transaction receives the timesheet for approval.
Governance of approval routing is driven by Queensland Shared Services HR administration workflows, specifically the processing of higher duties and relieving transactions in Aurion to modify effective reporting relationships. Operational reliability therefore depends on timely ESS leave submissions and accurate processing of backfilling arrangements in Aurion Timekeeper to ensure correct approver assignment.
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Workforce Analytics | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Loc8 | Legacy | Loc8 CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Queensland Government implemented Loc8 CMMS for Queensland Parks & Wildlife Service to manage 44,000 assets, 700 rangers and 350 contractors across Queensland. The deployment used Loc8 CMMS to centralize asset registers, field work assignments and contractor workflows in a Computerized Maintenance Management (CMMS) framework supporting conservation and facilities operations.
Configuration concentrated on asset and workforce management modules, with inferred use of preventive maintenance scheduling, work order orchestration and resource allocation to enable budgeting and forecasting capabilities. The Loc8 CMMS instance incorporated budgeting and forecasting workflows and compliance workflow templates to align field activities with regulatory requirements and budget cycles.
Integrations include a stated connection to SAP to enable financial alignment, budget feeds and compliance reporting, and the system interfaces with contractor and ranger mobile workflows to close the loop between field execution and central planning. Operational coverage spans statewide conservation sites and park facilities, encompassing the Parks and Wildlife operational function within Queensland Government and the contractor ecosystem.
Governance emphasis was placed on standardizing the work order lifecycle, compliance approvals and contractor onboarding workflows to improve operational visibility. Outcomes explicitly stated include improved operational visibility, and the implementation supports ongoing budgeting, forecasting and compliance oversight without specified performance metrics.
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Debt Collection and Recovery | ERP Services and Operations |
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2016 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2021 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2022 | 2023 |
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Order Management | SCM |
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2021 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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