Rentokil Initial
Compass House Manor Royal,
Crawley, RH10 9P,
United Kingdom
Crawley, RH10 9P,
United Kingdom
44 12 9385-8000
Manufacturing
Rentokil Initial Technographics
Rentokil Initial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rentokil Initial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 68485 Rentokil Initial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rentokil Initial has purchased the following applications: Epicor ERP for ERP Financial in 2012, Workday Absence Management for Absence and Leave Management in 2020, Epicor Kinetic for Manufacturing ERP in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rentokil Initial is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rentokil Initial revenues, which have grown to $7.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rentokil Initial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rentokil Initial Tech Stack and Enterprise Applications
Rentokil Initial ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Rentokil Initial implemented Epicor ERP in the ERP Financial category. The initiative encompassed a set of supply chain business-related projects and included an upgrade and migration activity to the latest version of Epicor 10.
The Epicor ERP implementation emphasized supply chain and financial capabilities common to ERP Financial deployments, with configuration work focused on procurement, inventory management, order fulfillment workflows, and core financial ledger integration. Workstreams included master data stabilization and process orchestration to align supply chain transactions with financial posting rules.
Integrations were a formal part of the program, with a number of integrations implemented using Mulesoft ESB to provide an enterprise integration layer between Epicor 10 and other operational systems. The integration approach centered on message orchestration, system to system API flows, and event driven synchronization to support supply chain processes and near real time data exchange.
Program governance was managed as a portfolio of Epicor supply chain projects, coordinating the Epicor 10 migration alongside multiple integration streams. Rollout activities were executed through staged project workstreams, emphasizing version consolidation and integration stabilization across affected business functions such as procurement, logistics, and finance.
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ERP Financial | ERP |
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2022 | 2022 |
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Expense Management | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2021 | 2021 |
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Rentokil Initial HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020 Rentokil Initial deployed Workday Absence Management as part of a broader Workday HCM program, addressing Absence and Leave Management requirements for its UK workforce of approximately 4,000 employees while operating within a global HRIS remit. The Workday Absence Management implementation was delivered alongside Workday HCM, Compensation and Expenses, forming a cohesive absence, pay and expense workflow within the Workday suite.
Configuration work included redesigning and building more than 80 to be processes to simplify and consolidate inconsistent local procedures, and a simplification of the job profile framework that reduced the number of agreed roles by 150. Workday Absence Management was configured to align with these consolidated processes and termination workflows, embedding absence and leave entitlements, accrual rules and absence reporting consistent with the new process model.
Integrations implemented as part of the deployment included a redesigned payroll interface, PICOF, reengineered with XML and XSLT in collaboration with the UK payroll provider NGA to resolve prior interface failures. The deployment also established Business Assets in Workday to provide a linkage between Workday and ServiceNow, and to incorporate asset reconciliation into the termination process to reduce lost assets when employees leave.
Programme governance was delivered using the Scrum framework with Product Owner responsibilities, and tooling including Jira and Confluence to manage sprints and development accountability. Testing and data cleansing, extraction and validation strategies were defined to support a right first time approach, and a UK change management strategy was created to drive acceptance, contributing to the broader effort to convert a previously underperforming HR system into a high performing Workday HCM environment with higher engagement.
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Applicant Tracking System | HCM |
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2018 | 2018 |
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Compensation Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2013 | 2013 |
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Core HR | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2012 | 2012 |
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Rentokil Initial ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Kinetic | Manufacturing ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Rentokil Initial implemented Epicor Kinetic as its core Manufacturing ERP to centralize and standardize supply chain, manufacturing and finance functions across its global business. The deployment began with the hygiene line of business and scaled progressively to pest control and workwear as part of a deliberate, phased rollout across operational lines.
The implementation encompassed Epicor Kinetic modules for supply chain execution, manufacturing operations and financial management, configured to support product introductions and complex service offerings. Rentokil Initial emphasized a scalable, stable platform, and Epicor Kinetic was selected because it met the company criteria for cost effectiveness, scalability, functionality and alignment with the firm roadmap.
Operationally the rollout targeted warehouse operations and regional supply chain networks, enabling unified IT support where many sites previously operated local systems. Epicor Kinetic was implemented with integration capability for external systems, and the company reported easier onboarding of new warehouses and new EDI partners, improving orchestration across pest and hygiene operations.
Governance and process alignment accompanied the technical rollout, with internal process harmonization to ensure the system worked across lines of business and supported planned service expansions. Rentokil Initial reported that the Epicor Kinetic implementation saved colleagues three hours per day at a warehouse due to improved system speed, and the organization expects to migrate to the latest Epicor Kinetic version within 12 to 15 months.
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Rentokil Initial AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Natural Language Processing | AI-Powered Application |
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2015 | 2015 |
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Rentokil Initial Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2013 | 2013 |
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PBX, VoiP and Phone Systems | Collaboration |
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2012 | 2012 |
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Rentokil Initial Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Rentokil Initial CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Call Center, Customer Experience | CRM |
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2013 | 2013 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Rentokil Initial EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2017 |
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Rentokil Initial IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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Rentokil Initial ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2015 | 2015 |
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Rentokil Initial PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2012 | 2012 |
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Rentokil Initial Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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Rentokil Initial TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2017 | 2017 |
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Rentokil Initial PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Rentokil Initial IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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SD-WAN | IaaS |
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2017 | 2018 |
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Rentokil Initial CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2022 | 2022 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Rentokil Initial
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Procurement and Supply Officer | CXO | Procurement | |
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Head Of Shared Services | Director | Finance | |
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Group CIO | CXO | IT | |
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Accounts Payable Team Leader | Manager | Finance | |
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Group Financial Controller and Treasurer | Director | Finance | |
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Supply Chain Finance Director | Director | Supply Chain | |
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Treasury Controller | Director | Treasury | |
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Procurement Manager | Manager | Procurement | |
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CFO Europe | CXO | Finance | |
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Group Finance Development Director | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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HR Director Europe | Director | HR | |
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Group HR Director | Director | HR | |
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Group HR Director Reward, Operations and HRIS | Director | HR | |
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HR Director | Director | HR | |
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Regional HR Director | Director | HR | |
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HR Director | Director | HR | |
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CIO | CXO | Finance | |
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VP Operations | VP | Operations | |
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HR Director | Director | HR | |
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HR Business Partner | Manager | HR | |
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Head of Contact Centre | Director | Customer Service | |
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Head of Customer Contact | Director | Customer Service | |
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Head of European Customer Experience | Director | Customer Service | |
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Call Centre Manager | Manager | Customer Service | |
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Contact Center Manager | Manager | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Global Director of IT | Director | IT | |
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Group Director of IT Digital Products and AI | Director | IT | |
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Information Security Manager | Manager | IT | |
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Group Head of Infrastructure Services | Director | Finance | |
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HR Director Global Talent and Group Functions | Director | HR | |
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Apps Being Evaluated by Rentokil Initial Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rentokil Initial IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rentokil Initial digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Rentokil Initial Technographics
Rentokil Initial is a Manufacturing organization based in United Kingdom,
with around 68485 employees and annual revenues of $7.38 billion.
Rentokil Initial operates a diverse technology stack with applications such as
Epicor ERP, Workday Absence Management and Epicor Kinetic,
covering areas like ERP Financial, Absence and Leave Management and Manufacturing ERP.
Rentokil Initial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor and Workday.
Rentokil Initial recently adopted applications including
Epicor Kinetic in 2023, Microsoft Dynamics 365 Business Central in 2022 and VMware Carbon Black Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rentokil Initial’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rentokil Initial’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rentokil Initial technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.