Resolute Forest Products Inc.
1010 De La GauchetiEre Street West,
Montreal, H3B 2N2, QC,
Canada
Montreal, H3B 2N2, QC,
Canada
1 713-297-7000
Manufacturing
Resolute Forest Products Inc. Technographics
Resolute Forest Products Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Resolute Forest Products Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6900 Resolute Forest Products Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Resolute Forest Products Inc. has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Resolute Forest Products Inc. is running and its propensity to invest more and deepen its relationship with SAP , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Resolute Forest Products Inc. revenues, which have grown to $3.66 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Resolute Forest Products Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Resolute Forest Products Inc. Tech Stack and Enterprise Applications
Resolute Forest Products Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 Resolute Forest Products Inc. implemented SAP ERP ECC 6.0 as its ERP Financial platform, deploying the SAP ECC core alongside SAP BI/BW and SAP SCM components to support consolidated financial and operational processes. The implementation targeted enterprise financial management and the transactional backbone for manufacturing operations, positioning SAP ERP ECC 6.0 as the central system of record for accounting, procurement, and order-to-cash activities.
Configuration and modules included PM, MM, SD, WM, SCM-APO, GTS, PP, and PS IM, with functional coverage across plant maintenance, materials management, sales and distribution, warehouse management, production planning, project systems and investment management, global trade services, and advanced planning. SAP ERP ECC 6.0 was configured to support standard ERP Financial workflows such as general ledger processing, accounts payable and receivable, inventory valuation, purchasing controls, production order costing, and sales order invoicing.
Architecturally the deployment integrated the SAP ECC application tier with SAP BI/BW for reporting and analytics and with SAP SCM for planning and execution, creating a staged architecture where transactional data in SAP ERP ECC 6.0 fed planning and BI layers. Master data management and transactional interfaces were centralized through the ECC core to ensure consistency across procurement, manufacturing execution, and sales processes.
Governance emphasized centralized financial and master data controls, standardized procurement and order-to-cash workflows, and cross-functional process alignment between finance, supply chain, manufacturing, and sales. Rollout planning and process change focused on embedding SAP ERP ECC 6.0 into routine operational governance and establishing BI driven reporting from SAP BI/BW to support ongoing period close and operational planning.
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Resolute Forest Products Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | n/a | 2014 | 2014 |
In 2014, Resolute Forest Products Inc. implemented SAP SuccessFactors Employee Central Global Benefits to support Benefits Administration across its Canadian operations. The deployment targeted approximately 3,000 employees organized into 40 unions, positioning SAP SuccessFactors Employee Central Global Benefits as the core system for HR benefits administration and enrollment workflows.
The implementation focused on configuring core Global Benefits capabilities, including benefit plan configuration, eligibility rules, enrollment and life event processing, and support for Insurance & Pension benefit types. Workstreams emphasized creation of detailed testing scenarios and configuration of plan definitions and eligibility matrices, aligning solution design with multi‑union rules and diverse employee benefit elections typical of a Benefits Administration program.
Testing and governance activity centered on executing all Global Benefits test cases including Insurance & Pension benefit types, and producing comprehensive test scripts that covered union-specific scenarios and employee segment permutations. Project teams provided solution design inputs during the realization and testing phases to refine configuration and acceptance criteria, with UAT and scenario-based validation used to confirm benefit event handling and enrollment flows across the 40 unions and 3,000 employee population.
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Core HR | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Talent Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2015 | 2015 |
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Resolute Forest Products Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Resolute Forest Products Inc. deployed Cisco Webex Meetings. Cisco Webex Meetings is present on the company website and is used as an Audio Video and Web Conferencing solution for public-facing meeting access and participant join flows.
The deployment surfaces Cisco Webex Meetings in a cloud-hosted configuration with the meeting join interface embedded into corporate web pages, enabling browser-based audio and video conferencing, screen sharing, and standard meeting join workflows for external and internal participants. Administration and configuration are managed centrally to align access controls and meeting profiles with corporate collaboration policies, and the operational scope focuses on corporate communications and distributed teams using the website as a primary access point for scheduled and ad hoc conferencing.
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Collaboration | Collaboration |
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2020 | 2020 |
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Resolute Forest Products Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Resolute Forest Products Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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Resolute Forest Products Inc. SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2012 | 2012 |
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Resolute Forest Products Inc. Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Resolute Forest Products Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Resolute Forest Products Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Procurement | VP | Procurement | |
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Senior Vice President & Chief Financial Officer | CXO | Finance | |
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Vice-Président / Vice-President, Innovation and Energy Supply | VP | R&D | |
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Senior Vice President Process Improvement and CIO | VP | IT | |
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Senior Vice President, Human Resources | VP | HR | |
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Vice President Information Technology | VP | IT | |
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Manager, Human Resources | Manager | HR | |
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Manager SAP HR/Payroll & Legacy applications chez Resolute Forest Products | Manager | HR | |
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Human Resources Director - Human Resources Project leader | Director | HR | |
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Compensation Manager | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Regional Human Resources Manager | Manager | HR | |
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Apps Being Evaluated by Resolute Forest Products Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Resolute Forest Products Inc. IT executives and key decision makers. This section highlights Resolute Forest Products Inc.'s latest recorded technology evaluations, including SAP SuccessFactors Employee Central Global Benefits for Benefits Administration on 2025-10-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Resolute Forest Products Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-10 | Resolute Forest Products Inc. | Evaluated | SAP | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM |
FAQ - APPS RUN THE WORLD Resolute Forest Products Inc. Technographics
Resolute Forest Products Inc. is a Manufacturing organization based in Canada,
with around 6900 employees and annual revenues of $3.66 billion.
Resolute Forest Products Inc. operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central Global Benefits and Cisco Webex Meetings,
covering areas like ERP Financial, Benefits Administration and Audio Video and Web Conferencing.
Resolute Forest Products Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Cisco Systems.
Resolute Forest Products Inc. recently adopted applications including
DigitalOcean Droplets in 2021, Cisco Webex Meetings in 2020 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Resolute Forest Products Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Resolute Forest Products Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Resolute Forest Products Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.