RMIT University
124 La Trobe Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 9925-2000
Education
RMIT University Technographics
RMIT University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RMIT University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 RMIT University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RMIT University has purchased the following applications: Workday Accounts Payable for AP Automation in 2019, Workday Benefits for Benefits Administration in 2019, ARCHIBUS by Eptura for Facility Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RMIT University is running and its propensity to invest more and deepen its relationship with Workday , Infor , Cabcharge or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RMIT University revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RMIT University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RMIT University Tech Stack and Enterprise Applications
RMIT University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Accounts Payable | AP Automation | ERP | n/a | 2019 | 2020 |
In 2019, RMIT University implemented Workday Accounts Payable as part of an AP Automation initiative within its centralized shared services finance structure. The deployment was aligned with a broader restructure that established an Operations Support function responsible for the Workday Finance System, Finance Connect call centre Tier 1, Accounts Receivable, Credit, Accounts Payable, Expense Management card services, Purchasing and Banking.
Workday Accounts Payable was configured to deliver core AP Automation capabilities including supplier invoice capture and processing, approval routing, supplier master data stewardship, and in system dashboards to provide budget owners simplified real time financial visibility. Configuration and process work emphasized master data governance and reporting to support financial control and operational transparency.
Operational integrations included ServiceNow enabled communication channels using live web chat, phone and ticketing to provide Tier 1 Finance Connect support and to manage functional support requests for Workday Finance. The implementation covered shared services and finance teams based in Melbourne and incorporated continuous improvement activities both before and after go live.
Governance and rollout were managed through a change program that restructured shared services, established the Operations Support team, and implemented governance protocols to mitigate risk. Ongoing operational discipline included bi-annual Workday upgrades, scheduled enhancements, and sustained functional support for finance processes.
Documented outcomes from the program include expansion of the shared services remit to incorporate Workday Finance systems, Finance Connect Tier 1 support, Banking and Purchasing, successful remote implementation during Covid, development of in system dashboards for real time access to financial data, and formalised governance protocols.
|
|
|
|
|
ERP Financial | ERP |
|
2019 | 2020 |
|
|
|
|
|
ERP Financial | ERP |
|
2011 | 2011 |
|
|
|
|
|
Expense Management | ERP |
|
2019 | 2020 |
|
|
|
|
|
Expense Management | ERP |
|
2020 | 2020 |
|
RMIT University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2019 | 2020 |
In 2020, RMIT University implemented Workday Benefits as the central Benefits Administration platform. The Workday Benefits deployment formed the core of a unified Compensation and Benefit Management solution that RMIT designed to span its global entities and HR operations.
The implementation included configuration of Workday Benefits alongside Compensation and Benefits modules, a streamlined variable incentive solution, and a fit for purpose job architecture to support long term HR platform consistency. Day to day system activity included release priority management for Compensation and Benefits modules, incident management, break fix resolution and enhancement configuration under a centralized functional lead.
Integrations and operational coverage were structured to align HR, payroll and finance, with explicit partnership across Finance, Security, integrations, data and reporting functions to enable end to end benefits administration workflows. Workday Benefits was integrated into broader HCM processes and supported enterprise wide recognition and benefits solutions for multiple RMIT entities.
Governance was operationalized through a Compensation and Benefits functional lead who coordinated release priorities, cross functional change management and support for other HCM modules where necessary. The program emphasized joint ownership between HR, payroll and finance teams to sustain ongoing configuration, support and enhancements to Workday Benefits.
|
|
|
|
|
Compensation Management | HCM |
|
2019 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2019 | 2020 |
|
|
|
|
|
HR Service Delivery | HCM |
|
2020 | 2020 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2020 |
|
|
|
|
|
Learning and Development | HCM |
|
2010 | 2010 |
|
|
|
|
|
Learning and Development | HCM |
|
2020 | 2021 |
|
|
|
|
|
Learning and Development | HCM |
|
2020 | 2021 |
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2018 |
|
|
|
|
|
Onboarding | HCM |
|
2019 | 2019 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2021 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2021 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2019 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2020 |
|
|
|
|
|
Talent Assessment | HCM |
|
2019 | 2019 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
|
|
|
|
Time Clock (Hardware) | HCM |
|
2017 | 2017 |
|
|
|
|
|
Video Interviewing | HCM |
|
2019 | 2019 |
|
RMIT University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eptura | Legacy | ARCHIBUS by Eptura | Facility Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, RMIT University implemented ARCHIBUS by Eptura as its central Facility Management application across Property Services and Facilities Services. The deployment established a single system of record for the university asset portfolio, consolidating maintenance management workflows, asset registers, and lifecycle planning under ARCHIBUS by Eptura.
Configuration centered on maintenance management and asset lifecycle capabilities, including planned preventative maintenance scheduling, management of Essential Safety Measures, and long term asset lifecycle forecasting. The implementation included structured ingestion and upload of asset lists, service regimes, scheduling rules, lifecycle data, warranty and defects liability periods, O&M manuals, and As Built drawings to ensure high fidelity in the ARCHIBUS asset database.
Operational integrations and coverage were implemented to support campus-wide facilities operations, with ARCHIBUS interfacing functionally alongside the CAMS lifecycle management system to align maintenance execution and lifecycle planning. The system was used for end to end invoice processing and financial tracking within Facilities Services, for contractor SLA monitoring, and to produce reporting required by internal stakeholders and external bodies such as TEFMA and State and Federal government agencies.
Governance and process changes accompanied the rollout, with a team of subject matter experts established to maintain asset data quality and to support ISO55001 aligned audit processes and continuous improvement of the asset management system. Operational responsibilities captured in ARCHIBUS supported the annual 40 year asset lifecycle program and large scale building condition audits, and an explicit operational outcome recorded during the program was the clearance of three months of backlogged Facilities invoices within one month following a system upgrade.
|
|
|
|
|
Travel Management | ERP Services and Operations |
|
2016 | 2016 |
|
RMIT University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
|
RMIT University Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2011 | 2011 |
|
RMIT University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
RMIT University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2020 | 2021 |
|
|
|
|
|
Digital Asset Management | Content Management |
|
2016 | 2016 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
RMIT University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
RMIT University EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Environmental, Social, and Governance (ESG) | EPM |
|
2019 | 2019 |
|
|
|
|
|
EPM | EPM |
|
2011 | 2011 |
|
|
|
|
|
EPM | EPM |
|
2024 | 2025 |
|
|
|
|
|
EPM | EPM |
|
2019 | 2020 |
|
RMIT University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Lifecycle Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
RMIT University PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Material Simulation | PLM and Engineering |
|
2015 | 2015 |
|
RMIT University PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
RMIT University Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2020 | 2021 |
|
|
|
|
|
Procurement | Procurement |
|
2011 | 2011 |
|
|
|
|
|
Sourcing | Procurement |
|
2019 | 2020 |
|
RMIT University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2024 | 2025 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
RMIT University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at RMIT University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief People Officer | CXO | HR | |
|
|
|
Head of Talent Acquisition | Director | HR | |
|
|
|
HR Director - People Strategy, Performance and Reward | Director | HR | |
|
|
|
Director - People, Change & Enablement | Director | HR | |
|
|
|
Payroll Officer | Manager | Finance | |
|
|
|
Director, People Services | Director | HR | |
|
|
|
Senior HR Business Partner | Manager | HR | |
|
|
|
Senior Payroll Manager | Manager | HR | |
|
|
|
Head of People, STEM College, RMIT | Director | HR | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
CIO | CXO | IT | |
|
|
|
Senior Oracle Database Administrator | Manager | IT | |
|
|
|
Interim Deputy CFO - Strategic Finance | CXO | Finance | |
|
|
|
Executive Talent Acquisition Manager | Manager | HR | |
|
|
|
CHRO | CXO | HR | |
|
|
|
Senior Manager, People Services & Operations | Manager | HR | |
|
|
|
Associate Director, Learning & Teaching | Director | HR | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce Platform Administrator | Manager | Marketing | |
|
|
|
COO | CXO | Operations | |
|
|
|
Workday - Finance Systems Team Leader | Non Manager | IT | |
|
|
|
Chief Procurement Officer | CXO | Procurement | |
|
|
|
Director Strategy Execution | Director | Operations | |
|
|
|
Senior People Partner | Director | HR | |
|
|
|
HR Business Partner | Director | HR | |
|
|
|
Systems Operations Officer | Director | IT | |
|
|
|
Administrative Assistant | Non Manager | Operations | |
|
|
|
Executive Support Officer | Manager | Operations | |
|
|
|
Manager, Planning and Operations | Manager | Operations | |
|
|
|
Head of Planning and Operations | Director | Operations | |
|
|
|
Executive Assistant to General Counsel | Non Manager | Operations | |
|
|
|
PMO Manager | Manager | Operations | |
|
|
|
Director, Portfolio Planning and Delivery | Director | Operations | |
|
|
|
Executive Director, Enabling Services Reform, Enterprise Projects & Business Performance | Director | Operations | |
|
|
|
Director, Enterprise Technology Services | Director | IT | |
|
|
|
Portfolio Coordinator | Non Manager | Operations | |
|
|
|
HR Operations Officer | Director | HR | |
|
|
|
Compensation Officer | Director | HR | |
|
|
|
Senior Payroll Officer | Director | HR | |
|
|
|
Associate Director, People Services | Director | HR | |
|
Apps Being Evaluated by RMIT University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RMIT University IT executives and key decision makers. This section highlights RMIT University's latest recorded technology evaluations, including Legacy for Legacy System on 2025-10-08, Floify POS for Point Of Sale on 2025-09-29, and Epoch Payments for Payment Processing on 2025-08-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RMIT University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-08 | RMIT University | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2025-09-29 | RMIT University | Evaluated | Floify | Floify POS | Point Of Sale | ERP Services and Operations |
| 2025-08-17 | RMIT University | Evaluated | Epoch | Epoch Payments | Payment Processing | ERP |
| 2025-03-31 | RMIT University | Evaluated |
|
|
ERP Financial | ERP |
| 2024-10-31 | RMIT University | Evaluated |
|
|
Personalization and Product Recommendations | eCommerce |
| 2024-07-19 | RMIT University | Evaluated |
|
|
Chatbots and Conversational AI | AI-Powered Application |
FAQ - APPS RUN THE WORLD RMIT University Technographics
RMIT University is a Education organization based in Australia,
with around 12000 employees and annual revenues of $1.10 billion.
RMIT University operates a diverse technology stack with applications such as
Workday Accounts Payable, Workday Benefits and ARCHIBUS by Eptura,
covering areas like AP Automation, Benefits Administration and Facility Management.
RMIT University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Eptura.
RMIT University recently adopted applications including
Oracle Cloud EPM in 2024, Amazon Landing Zone Accelerator in 2024 and SmartSheet in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RMIT University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RMIT University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RMIT University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.