AI Buyer Insights:

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

Seasia Infotech Tech Stack and Enterprise Applications

Seasia Infotech AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Seasia Infotech implemented Tawk.to on its corporate website as a Chatbots and Conversational AI solution. The Tawk.to deployment is embedded as a web chat widget to capture visitor inquiries, provide live chat and asynchronous messaging, and surface conversation history and visitor context to agents. This places Tawk.to at the front line of customer support and sales engagement workflows on the site. The configuration leverages standard Chatbots and Conversational AI capabilities including automated greetings, canned responses and the Tawk.to agent dashboard for session management and handoffs. Operational ownership sits with customer support and digital experience teams that provisioned agent accounts, chat schedules and message templates to govern conversational workflows. The implementation centers on website-based engagement and agent-facing tooling rather than broader platform integrations.
Seasia Infotech Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Mail Collaboration Collaboration n/a 2020 2020
In 2020, Seasia Infotech implemented Zoho Mail. Seasia integrated Zoho Mail as part of its Collaboration layer to provide corporate email, webmail access, and public facing contact addresses linked from the company website. The deployment used Zoho Mail cloud hosting and administrative controls to provision domain based mailboxes, distribution aliases, calendar and contact services, and access controls. Standard mail routing configurations such as MX record updates and SPF entries were applied to route inbound and outbound mail through Zoho Mail. Operational scope covered core business functions including corporate communications, client support inboxes generated from website contact forms, and internal collaboration across IT, HR, and marketing teams. Zoho Mail served as the primary email channel tied to the website contact points and internal user mailboxes. Governance was enforced through the Zoho Mail admin console with centralized user provisioning, group and alias management, and policy controls for mailbox access and retention. The implementation followed a cloud hosted mail architecture and administrative workflows consistent with Collaboration category email operations.
Collaboration Collaboration 2020 2020
Seasia Infotech CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
In 2019 Seasia Infotech began using Hotjar on its public website to capture qualitative user behavior and feedback as part of its Customer Experience tooling. The implementation focused on Hotjar heatmaps, session recordings, conversion funnel analysis, and on site feedback surveys to map visitor interactions across key pages and flows. Deployment was performed via the Hotjar tracking snippet embedded in site templates, enabling page level targeting, event capture, and sampling controls. Operational ownership concentrates on web, marketing, UX and product functions with governance around consent aware data collection, session filters, and configured sampling rates. The Hotjar implementation sits within Seasia Infotech Customer Experience practices to surface qualitative insights for UX iteration, content optimization, and behavioral validation alongside quantitative analytics.
Marketing Automation CRM 2020 2020
Seasia Infotech IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Seasia Infotech

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Seasia Infotech Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Seasia Infotech IT executives and key decision makers. This section highlights Seasia Infotech's latest recorded technology evaluations, including Infor LN for Manufacturing ERP on 2024-09-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Seasia Infotech digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2024-09-16 Seasia Infotech Evaluated Infor Infor LN Manufacturing ERP ERP Services and Operations
FAQ - APPS RUN THE WORLD Seasia Infotech Technographics
Seasia Infotech is a Professional Services organization based in United States, with around 500 employees and annual revenues of $100.0 million.
Seasia Infotech operates a diverse technology stack with applications such as Tawk.to, Zoho Mail and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Seasia Infotech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Zoho Corp. and Contentsquare.
Seasia Infotech recently adopted applications including Zoho Mail in 2020, Microsoft 365 in 2020 and Hubspot Marketing Automation in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Seasia Infotech’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Seasia Infotech’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Seasia Infotech technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.