SmartRecruiters, a SAP Company
166 Geary St,
San Francisco, 94108, CA,
United States
San Francisco, 94108, CA,
United States
1 415-659-9130
Professional Services
SmartRecruiters, a SAP Company Technographics
SmartRecruiters, a SAP Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SmartRecruiters, a SAP Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 SmartRecruiters, a SAP Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SmartRecruiters, a SAP Company has purchased the following applications: Stripe Payments for Payment Processing in 2021, Appcast Xcelerate for Candidate Relationship Management in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SmartRecruiters, a SAP Company is running and its propensity to invest more and deepen its relationship with Stripe , Appcast , Docebo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SmartRecruiters, a SAP Company revenues, which have grown to $142.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SmartRecruiters, a SAP Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SmartRecruiters, a SAP Company Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, SmartRecruiters implemented Stripe Payments on its website. SmartRecruiters implemented Stripe Payments, a Payment Processing solution, to manage online payment capture and web checkout workflows for its public-facing site. The deployment centered on embedding Stripe Payments client-side components and server-side payment API calls to handle card acceptance and tokenization.
Implementation used web payment integration patterns common to the Payment Processing category, including client-side tokenization to reduce PCI scope and server-side capture for settlement orchestration. Operational scope was the company website, supporting commercial payment flows and providing payment data to revenue operations and finance for reconciliation. Governance emphasized web release controls and secure API credential management while Stripe Payments served as the primary payment capture layer.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcast | Legacy | Appcast Xcelerate | Candidate Relationship Management | HCM | n/a | 2021 | 2021 |
In 2021, SmartRecruiters implemented Appcast Xcelerate on their website. Appcast Xcelerate is used as a Candidate Relationship Management solution to support SmartRecruiters' talent acquisition and recruitment marketing functions.
The deployment of Appcast Xcelerate is embedded on public career pages to orchestrate job advertising, campaign orchestration, candidate engagement automation, and talent pipelining consistent with Candidate Relationship Management capabilities. Operational coverage centers on recruiting and talent acquisition teams within SmartRecruiters, with configuration focused on web-based sourcing touchpoints, candidate nurture workflows, and tracking of candidate response channels. Governance and campaign controls are coordinated by recruiting process owners and recruiting-marketing stakeholders to manage web instrumentation and ongoing campaign configurations.
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Learning and Development | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, SmartRecruiters deployed Drift AI Chatbot on its public website. The Drift AI Chatbot, categorized as Chatbots and Conversational AI, was provisioned to support talent acquisition and candidate engagement workflows and to qualify inbound interest from employers and job seekers.
Implementation centered on configuring conversational workflows and natural language driven routing, with the Drift AI Chatbot delivering scripted qualification, lead capture forms, and scheduled handoffs to internal recruiting staff. Configuration emphasized intent definitions, response templates, and escalation rules to shift complex inquiries from automated chat to human recruiters.
Operational coverage remained focused on the corporate website, with governance and ongoing content control assigned to talent acquisition and marketing teams who manage conversation scripts, escalation policies, and response SLAs. Integration design prioritized direct handoff paths to recruiting operations and internal communication channels, aligning conversational events with existing inbound candidate processing.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Lead Generation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SmartRecruiters, a SAP Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by SmartRecruiters, a SAP Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SmartRecruiters, a SAP Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SmartRecruiters, a SAP Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SmartRecruiters, a SAP Company Technographics
SmartRecruiters, a SAP Company is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $142.0 million.
SmartRecruiters, a SAP Company operates a diverse technology stack with applications such as
Stripe Payments, Appcast Xcelerate and Drift AI Chatbot,
covering areas like Payment Processing, Candidate Relationship Management and Chatbots and Conversational AI.
SmartRecruiters, a SAP Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Appcast and Drift.
SmartRecruiters, a SAP Company recently adopted applications including
Freshservice in 2024, Docebo LMS in 2023 and Culture Amp People Analytics (formerly Orgnostic) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SmartRecruiters, a SAP Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SmartRecruiters, a SAP Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SmartRecruiters, a SAP Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.