Spartanburg, 29303-5218, SC,
United States
Southland Container Corporation Technographics
Southland Container Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southland Container Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4501 Southland Container Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southland Container Corporation has purchased the following applications: People-Trak HR for Core HR in 2015, Microsoft 365 for Collaboration in 2018, FreshDesk Customer Support for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southland Container Corporation is running and its propensity to invest more and deepen its relationship with Technical Difference , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southland Container Corporation revenues, which have grown to $1.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southland Container Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southland Container Corporation Tech Stack and Enterprise Applications
Southland Container Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Technical Difference | Legacy | People-Trak HR | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Southland Container Corporation implemented People-Trak HR from Technical Difference to provide Core HR capabilities across its United States operations. The deployment was oriented toward consolidating personnel management and reporting functionality to support HR processes across multiple US locations. People-Trak HR was configured for core HR and personnel recordkeeping, with emphasis on customizable HRIS configurations and internal reporting capabilities. The usage profile reported by the vendor indicates the system was set up to maintain central employee records and allow HR staff to generate and run their own HR reports without external reporting tools. Operational ownership rested with the corporate HR organization, which used People-Trak HR to support transactional HR workflows and localized HR administration across Southland Container Corporation US sites. Governance focused on HR-controlled reporting and configurable fields to align personnel data with company processes, enabling HR teams to manage data and routine reporting directly through People-Trak HR. The vendor quote emphasizes user-friendly, customizable HRIS capabilities and the ability for Southland Container Corporation to run its own HR reports across its US operations, reflecting an implementation aimed at operational self-sufficiency rather than outsourced reporting services.
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Southland Container Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Southland Container Corporation implemented Microsoft 365 as its enterprise Collaboration platform. The Microsoft 365 deployment supports the 4,501 employee organization and is reflected in public site metadata, indicating Microsoft 365 components are in use on their website.
The implementation centers on Collaboration capabilities, with typical configuration patterns including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for user file sync, and Microsoft Teams for real-time messaging and meetings. Microsoft 365 is provisioned as a cloud-hosted suite with web and desktop client access, configured to support productivity, content collaboration, and internal communications across the company.
Operational governance is organized through tenant administration and role-based controls in the Microsoft 365 admin surface, with identity and access management and tenant-level policy enforcement guiding provisioning and sharing. The deployment impacts corporate functions and manufacturing operations by centralizing document collaboration and communication workflows, and governance measures emphasize retention, sharing controls, and administrative oversight consistent with Collaboration platform practices.
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Southland Container Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Southland Container Corporation implemented FreshDesk Customer Support on their corporate website. The deployment uses FreshDesk Customer Support in the Customer Support category to capture web-generated inquiries and provide a centralized intake channel for customer-facing interactions.
The implementation centers on ticketing and web-based self-service capabilities, leveraging FreshDesk Customer Support features such as ticket management, knowledge base, web widget, automation and SLA configuration to standardize case intake, prioritization and routing for customer service and commercial teams. Governance and operational design emphasize centralized queue ownership, role-based agent permissions and rule-based escalation workflows to align support handling with order and service operations.
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Southland Container Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Southland Container Corporation
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Apps Being Evaluated by Southland Container Corporation Executives
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