SSM Health
12800 Corporate Hill Drive,
St. Louis, 63131, MO,
United States
St. Louis, 63131, MO,
United States
1 314-994-7800
Healthcare
SSM Health Technographics
SSM Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SSM Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 SSM Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SSM Health has purchased the following applications: SAP Concur Expense for Expense Management in 2014, Workday Absence Management for Absence and Leave Management in 2020, Motorola Orchestrate Workflow Automation for Business Process Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SSM Health is running and its propensity to invest more and deepen its relationship with SAP , Workday , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SSM Health revenues, which have grown to $9.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SSM Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SSM Health Tech Stack and Enterprise Applications
SSM Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, SSM Health implemented SAP Concur Expense to standardize Expense Management across its hospital and clinic network. The deployment centralized expense report submission and approval for clinical and administrative staff, and was positioned to align expense workflows with finance and procurement functions.
SAP Concur Expense was configured to support core Expense Management capabilities including electronic expense report creation, configurable approval workflows, policy controls, itemized receipt capture, and corporate card reconciliation. Configuration emphasized role based approvals, expense type coding, and audit controls to streamline month end expense reporting and enforce corporate expense policy.
Integrations included timecard approval and reporting data surfaced from Kronos to validate non travel related expense eligibility, interfacing with EPIC for clinical employee reference data where applicable, and connections to internal ordering workflows for office supplies to reconcile procurement related expenses. These integrations supported end to end expense verification between operational systems and SAP Concur Expense.
Governance work focused on centralizing expense policy enforcement, standardizing approval matrices, and embedding audit checkpoints in workflows to improve compliance. The implementation linked Expense Management to finance and procurement processes and established operational controls for ongoing expense governance.
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SSM Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2021 |
In 2020 SSM Health implemented Workday Absence Management to centralize absence and leave workflows as part of its broader Workday HCM and FIN program. The Workday Absence Management deployment is classified under Absence and Leave Management and was provisioned to support HR, payroll, benefits, and timekeeping functions for SSM Health’s 40,000 employees in the United States.
The implementation included configuration of Workday Absence Management alongside Core HCM, Payroll, Finance, Procurement, Recruiting, Compensation, Benefits, and Time tracking. Absence configuration encompassed absence event types, eligibility rules, absence plans and accruals, and integration points with time tracking and benefits enrollment, while supervisory organizations, staffing models, positions, and cost center hierarchies were created to reflect enterprise staffing and approval chains.
Integrations and data movement were executed using PICOF integrations for the payroll interface with ADP and a Studio integration to interface HCM data with SAP Fieldglass, complemented by Core Connectors and EIB I-Loads for financial and master data transformations. Reporting and analytic consolidation used the Workday PRISM Analytics platform to merge Workday data with existing datasets for operational visibility.
Governance and rollout followed a full implementation lifecycle including requirement gathering, analysis, design, development, testing, system and user acceptance testing, and cutover. Validation rules, business processes, and production-ready configurations were developed and promoted from sandbox after testing, and data conversion and cutover activities were performed to operationalize Workday Absence Management across HR and payroll workflows.
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BackGround Screening | HCM |
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2020 | 2021 |
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Benefits Administration | HCM |
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2020 | 2021 |
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Candidate Relationship Management | HCM |
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2022 | 2022 |
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Compensation Management | HCM |
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2020 | 2021 |
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Core HR | HCM |
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2020 | 2021 |
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Onboarding | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2020 | 2021 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2003 | 2003 |
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SSM Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Motorola Solutions | Legacy | Motorola Orchestrate Workflow Automation | Business Process Management | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, SSM Health implemented Motorola Orchestrate Workflow Automation as the automation layer within Motorola Solutions Safe Hospitals ecosystem. The deployment is categorized as Business Process Management and was standardized across SSM Health hospital campuses in the United States to unify security and operational workflows.
The implementation integrated Avigilon video analytics, access control, radio communications and incident management capabilities, with Motorola Orchestrate Workflow Automation orchestrating alert ingestion, rule based escalation and automated radio notifications. Functional capabilities implemented included workflow orchestration for incident triage, automated alert routing and policy driven notification templates to accelerate investigations and response coordination.
Integrations were centered on Motorola Solutions components, linking Avigilon video streams and analytics outputs to access control events and two way radio notifications, enabling single pane situational awareness across campuses. Operational scope covered campus security and incident response functions across multiple SSM Health sites in the United States, consolidating event context for security operations and clinical safety teams.
Governance and process changes emphasized standardization of incident workflows, centralized orchestration of alerts and the institutionalization of automated escalation paths to reduce manual handoffs. Rollout prioritized consistent configuration of automation rules and notification templates so that the Business Process Management layer produced repeatable investigative workflows.
Reported outcomes included improved situational awareness, streamlined investigations and more proactive responses across hospital campuses, driven by the integration of video, access control, radios and incident management with Motorola Orchestrate Workflow Automation.
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Clinical Trial Management | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Healthcare ERP | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2020 |
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Healthcare ERP | ERP Services and Operations |
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2023 | 2023 |
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Laboratory Management | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2019 | 2019 |
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Patient Management | ERP Services and Operations |
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2018 | 2018 |
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SSM Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Intelligent Process Automation | AI-Powered Application |
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2024 | 2024 |
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SSM Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2021 |
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SSM Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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SSM Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2016 | 2016 |
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SSM Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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SSM Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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SSM Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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SSM Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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SSM Health Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Security Cameras | Physical Security |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SSM Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance | Director | Finance | |
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Regional Vice President of Finance, Chief Financial Officer | CXO | Finance | |
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Senior Vice President, Chief Information Officer | CXO | IT | |
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Vice President - Information Technology Operations | VP | IT | |
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Regional IT Director, Infrastructure & Operations | Director | IT | |
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Finance Director | Director | Finance | |
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Purchasing Manager | Manager | Procurement | |
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Executive Director and Regional CIO | Director | Finance | |
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Chief Supply Chain Officer - System Logistics & Operations | CXO | Supply Chain | |
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Corporate Manager - Financial Systems & Applications | Manager | IT | |
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Vice President of Human Resources | VP | HR | |
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CFO | CXO | Finance | |
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COO | CXO | Finance | |
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Senior HR Leader | Manager | HR | |
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Manager ITSM | Manager | IT | |
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System Director of Workforce Management | Director | HR | |
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Executive Talent Acquisition, Senior Recruiter | CXO | HR | |
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Vice President, Talent Acquisition & Performance Analytics | VP | HR | |
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Regional Vice President of Human Resources | VP | HR | |
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Director of Contract Compliance and Analysis | Director | Finance | |
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General Counsel | CXO | Finance | |
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Director – IT Finance and Contract Management | Director | IT | |
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Vice President - Legal, Governance, Mergers & Acquisitions | VP | Legal | |
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Director, Sourcing Operations and Contract Administration | Director | Procurement | |
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Legal Counsel Manager, Employment | Manager | Legal | |
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CHRO | CXO | HR | |
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VP, HR Technology & Operations | VP | HR | |
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Director of Recruiting | Director | HR | |
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Regional Senior Director of Talent Acquisition | Director | HR | |
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Apps Being Evaluated by SSM Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SSM Health IT executives and key decision makers. This section highlights SSM Health's latest recorded technology evaluations, including DailyPay for Earned Wage Access on 2025-01-28 and SAP Ariba for Procurement on 2025-01-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SSM Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-28 | SSM Health | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |
| 2025-01-20 | SSM Health | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
FAQ - APPS RUN THE WORLD SSM Health Technographics
SSM Health is a Healthcare organization based in United States,
with around 40000 employees and annual revenues of $9.31 billion.
SSM Health operates a diverse technology stack with applications such as
SAP Concur Expense, Workday Absence Management and Motorola Orchestrate Workflow Automation,
covering areas like Expense Management, Absence and Leave Management and Business Process Management.
SSM Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Motorola Solutions.
SSM Health recently adopted applications including
Informatica CLAIRE Agents in 2024, Epic Kaleidoscope in 2023 and Phenom Talent CRM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SSM Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SSM Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SSM Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.