Staples
Staples Technographics
Staples Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Staples and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75000 Staples employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Staples has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2015, Oracle PeopleSoft Absence Management for Absence and Leave Management in 2014, Onit SimpleLegal CounselGO for Legal Time and Billing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Staples is running and its propensity to invest more and deepen its relationship with Oracle , HighRadius , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Staples revenues, which have grown to $14.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Staples intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Staples Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2015 | 2016 |
Staples selected and deployed Oracle e-Business Suite Accounts Payable in 2015 to replace a legacy accounts-payable system, positioning the purchase under the AP Automation apps category. The implementation was executed within Oracle EBS Financials and deployed on Unix/Linux application servers, reflecting hands-on work with EBS schema and table structures.
Development and configuration work centered on Forms, Reports, PL/SQL, Workflow and Oracle Applications Framework (OAF) customizations. The project incorporated full life‑cycle financial integration patterns, connecting Accounts Payable with General Ledger, Accounts Receivable and Fixed Assets modules, and included batch automation and file-handling processes implemented with cron/nohup and Linux file/system monitoring for large-file processing.
Rollout and support were delivered in a distributed environment requiring cross-functional coordination between onshore and offshore teams; implementation deliverables emphasized standardized EBS work products and support SOPs, and operations were constrained by restrictive control boundaries that necessitated reliance on multiple teams for end-to-end changes.
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AR Automation | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Absence Management | Absence and Leave Management | HCM | n/a | 2014 | 2014 |
In 2014, Staples implemented Oracle PeopleSoft Absence Management as part of a broader PeopleSoft HCM program. The Oracle PeopleSoft Absence Management deployment was executed to centralize absence and leave workflows under the Absence and Leave Management category and to align leave processing with Core HR, Payroll and Benefits operations.
Configuration work encompassed functional setup of Core HR, Position Management, Time and Labour, Base Benefits, Payroll, Employee Self Service and Manager Self Service, plus Enterprise Learning Management components. Implementation details included extensive PeopleCode development at the field level for validations and business rules, Application Engine and data conversion logic to extract HR, Benefits and Payroll data, and test coverage delivered through PeopleSoft Test Framework with authored test plans and scripts.
Integrations were defined with the finance stack and external payroll feeds, specifically oracle AP GL interfaces and ADP feed extraction into PeopleSoft, with process design for commitment accounting and interface mapping. The program also documented technical options and contemplated a passage to Workday technical integration as part of future HCM architecture planning, while maintaining operational interfaces to downstream finance and payroll systems.
Governance and rollout used formal requirements and delivery artifacts, including Business Requirement Documents, Functional Requirement documents, User Requirement Specifications and Change Requests, and Agile informed delivery with JAD sessions involving management, subject matter experts, vendors and offshore teams. Training and logistics for Oracle based training were organized, data validation and QA activities were performed, and upgrade activity for PeopleSoft HCM was executed including moves from 9.0 to 9.2.
The implementation positioned Oracle PeopleSoft Absence Management to manage absence lifecycle workflows across HR, payroll and benefits functions at Staples, with configured absence processing integrated into broader HRMS interfaces and governed through documented BRD FRD and testing regimes.
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BackGround Screening | HCM |
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2019 | 2019 |
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Benefits Administration | HCM |
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2011 | 2011 |
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Candidate Relationship Management | HCM |
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2011 | 2011 |
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Core HR | HCM |
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2009 | 2009 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2022 | 2022 |
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Employee Self Service | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2010 | 2010 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2023 | 2023 |
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Recruiting Chatbot | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Time Clock (Hardware) | HCM |
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2020 | 2020 |
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Time Clock (Hardware) | HCM |
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2018 | 2018 |
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Time Clock (Hardware) | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | Onit SimpleLegal CounselGO | Legal Time and Billing | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Staples implemented Onit SimpleLegal CounselGO to centralize eBilling and time entry for its in-house legal teams. The rollout targeted Staples Legal Corporate Group, the Employment and Legal Operations Group, and the Litigation and Government Investigations Group, positioning Onit SimpleLegal CounselGO as the primary Legal Time and Billing application supporting corporate legal and external counsel workflows.
Configuration focused on invoice upload and processing, fee arrangement management, and timekeeper and rate submission controls. Onit SimpleLegal CounselGO was used to onboard outside counsel and vendors, enforce fee arrangements, and provide standardized eBilling validation and approvals, aligning with standard Legal Time and Billing workflows for matter-level cost capture and invoice exception handling.
Operational integration included active liaison with Staples finance groups for budget preparation and financial reporting, and handling of international wire transfers as part of invoice settlement. The implementation interfaced operationally with Staples matter management and contract management systems, and the legal department maintained administrative control of adjacent tools such as LexisNexis and Workshare to support research and document comparison processes.
Governance and process changes established a global point of contact model for SimpleLegal, with a Senior Legal Administrative Assistant and Legal Operations Sr. Manager coordinating outside counsel onboarding, rate submission, invoice processing, and finance reconciliations. These governance roles centralized responsibility for matter-level billing controls, vendor onboarding, and routine financial reporting within the legal operations function.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Cognitive Computing | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2021 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2012 | 2012 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2016 | 2016 |
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Transportation Management | SCM |
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2015 | 2015 |
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Yard Management | SCM |
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2023 | 2025 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Fashion PLM | PLM and Engineering |
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2017 | 2018 |
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Product Lifecycle Management | PLM and Engineering |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2017 | 2017 |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Sales Performance Management | SPM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Extract, Transform, and Load (ETL) | PaaS |
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2012 | 2012 |
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File Transfer Protocol | PaaS |
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2013 | 2013 |
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Operating System (OS) | PaaS |
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2011 | 2011 |
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Operating System (OS) | PaaS |
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2011 | 2011 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2025 | 2025 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2013 | 2013 |
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2015 |
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VPN | CyberSecurity |
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2022 | 2022 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2022 | 2022 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Staples
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Staples Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Staples Technographics
Staples is a Retail organization based in United States,
with around 75000 employees and annual revenues of $14.00 billion.
Staples operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Oracle PeopleSoft Absence Management and Onit SimpleLegal CounselGO,
covering areas like AP Automation, Absence and Leave Management and Legal Time and Billing.
Staples has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Onit.
Staples recently adopted applications including
Kore.ai in 2025, RealDefense SUPERAntiSpyware in 2025 and 15Five Performance Management in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Staples’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Staples’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Staples technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.