Stearns Bank
4140 Thielman Lane St.,
St Cloud, 56301, MN,
United States
St Cloud, 56301, MN,
United States
1 800-320-7262
Banking and Financial Services
Stearns Bank Technographics
Stearns Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Stearns Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 520 Stearns Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stearns Bank has purchased the following applications: Fiserv Premier Bank Platform for Core Banking in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stearns Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Q2 Software , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stearns Bank revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stearns Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Stearns Bank Tech Stack and Enterprise Applications
Stearns Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Stearns Bank implemented Fiserv Premier Bank Platform as its Core Banking system. The Fiserv Premier Bank Platform functions as the bank's operational core for account processing, transaction posting and wire operations, providing the processing backbone for retail and business banking workflows.
Implementation focused on payments and wire orchestration capabilities, configuring the Fiserv Premier Bank Platform to enable initiation and booking of wires through the bank portal and branch channels. The bank integrated the core with its online banking portal StearnsConnect using Q2 technology and integrated WireFX Global Payments as a Service to extend FX and cross border payments capabilities and provide access to a tailored group of liquidity providers referred to as the Network of Networks.
Operational integrations include file formatting and connectivity to SWIFT and Fedwire networks, and specialty compliance support for OFAC, sanction screening and AML for fintech related activity as provided by WireFX. The configuration supports frontline channels including client online banking, branch staff, and centralized wire operations across Stearns Bank locations in Minnesota, Florida and Arizona and for its nationwide small business customer base.
Governance and workflow changes emphasized straight through processing and closer coordination between core operations, wire operations and external payments providers to accelerate fintech payments onboarding, with partners citing deployment measured in weeks. The Fiserv Premier Bank Platform therefore serves as the payments processing hub while the WireFX integration delivers specialized FX, compliance screening and network connectivity to streamline cross border payments and customer facing wire workflows.
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Digital Banking | ERP Services and Operations |
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2021 | 2021 |
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Stearns Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Stearns Bank implemented Hubspot Live Chat on its public website to establish a conversational front door for retail and commercial customers, aligning the deployment with Chatbots and Conversational AI practices. The implementation focuses on real-time web engagement and lead capture while supporting customer service triage across online channels.
Hubspot Live Chat was configured as an embedded live chat widget and conversation routing layer, using standard chatflows, scripted responses, and a conversation inbox model to record transcripts and capture contact information. Configuration emphasized chat qualification and handoff workflows, with prebuilt message templates and automated initial responses to reduce manual triage.
Operational coverage is centered on the corporate website and is staffed by customer service and digital channels teams, with business hours routing and agent assignment rules to control workload. Governance included formalizing response procedures, escalation paths to phone or branch channels, and retention of conversation records for follow up, ensuring chats are associated with customer profiles in the vendor environment.
Ongoing management practices documented during the rollout include agent training on chat scripts, periodic tuning of chatflows to reflect product and service updates, and centralized administration of conversational templates. The implementation reflects a focused use of Hubspot Live Chat within the bank’s digital engagement stack, consistent with the Chatbots and Conversational AI category.
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Stearns Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Stearns Bank implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures within customer facing document flows. The deployment centers on web embedded signing sessions that initiate from online forms and document pages, positioning DocuSign eSignature as the primary Digital Signing mechanism for customer agreements and consent capture.
Configuration emphasizes standard eSignature capabilities, including embedded signing, template based document assembly, recipient routing and audit trail capture, with DocuSign eSignature orchestrating signature events and evidence collection. The implementation aligns with common Digital Signing functional workflows, enabling preconfigured templates and role based routing to reduce manual handling of signature pages.
Operational scope is the Stearns Bank website and associated customer facing processes, with governance focused on establishing signature acceptance policy, audit log retention and role based access controls for administrators and compliance reviewers. Implementation notes reflect an architecture that integrates signing sessions into the site experience, and governance updates to approvals and document handling to support electronic execution and regulatory auditability.
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Web Content Management | Content Management |
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2021 | 2021 |
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Stearns Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Stearns Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Stearns Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2017 | 2017 |
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Stearns Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Stearns Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP, Chief Financial & Strategy Officer | CXO | Finance | |
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Chief Risk & Information Security Officer | CXO | IT | |
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Information Security Officer | Manager | IT | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Stearns Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Stearns Bank IT executives and key decision makers. This section highlights Stearns Bank's latest recorded technology evaluations, including FIS Core Banking for Core Banking on 2025-08-11, CSI Digital Banking for Digital Banking on 2025-08-11, and CSI Online and Mobile Banking for Digital Banking on 2025-08-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Stearns Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-11 | Stearns Bank | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |
| 2025-08-11 | Stearns Bank | Evaluated | CSI | CSI Digital Banking | Digital Banking | ERP Services and Operations |
| 2025-08-11 | Stearns Bank | Evaluated | CSI | CSI Online and Mobile Banking | Digital Banking | ERP Services and Operations |
| 2025-08-11 | Stearns Bank | Evaluated |
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Digital Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Stearns Bank Technographics
Stearns Bank is a Banking and Financial Services organization based in United States,
with around 520 employees and annual revenues of $80.0 million.
Stearns Bank operates a diverse technology stack with applications such as
Fiserv Premier Bank Platform, Hubspot Live Chat and DocuSign eSignature,
covering areas like Core Banking, Chatbots and Conversational AI and Digital Signing.
Stearns Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, HubSpot and DocuSign.
Stearns Bank recently adopted applications including
Fiserv Premier Bank Platform in 2021, Q2 Digital Banking Platform in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Stearns Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Stearns Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Stearns Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.