Sterling Bank & Trust
One Towne Square Suite 1900,
Southfield, 48076, MI,
United States
Southfield, 48076, MI,
United States
1 248-355-2400
Banking and Financial Services
Sterling Bank & Trust Technographics
Sterling Bank & Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sterling Bank & Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 255 Sterling Bank & Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sterling Bank & Trust has purchased the following applications: Q2 Digital Banking Platform for Digital Banking in 2021, Microsoft 365 for Collaboration in 2020, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sterling Bank & Trust is running and its propensity to invest more and deepen its relationship with Q2 Software , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sterling Bank & Trust revenues, which have grown to $136.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sterling Bank & Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sterling Bank & Trust Tech Stack and Enterprise Applications
Sterling Bank & Trust ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Sterling Bank & Trust implemented the Q2 Digital Banking Platform to support Digital Banking operations across its retail online channels. The deployment included use of Q2 Central as the bank's online banking application for monthly performance reporting and channel monitoring.
Operational work documented from July 2022 onward shows IT staff administering and maintaining the core banking application Xperience by Jack Henry and Associates in parallel with Q2 Central. Teams performed testing in a UAT environment to prepare for application changes, including the annual core upgrade, and acted as liaison between internal stakeholders and external vendors when issues arose within supported applications.
The bank provisioned MOVEit Automation as the primary FTP solution, creating and managing FTP tasks and hosts within MOVEit Automation to operationalize file transfer workflows. IT also assisted with creating document retention policies within Synergy and supported the design and operation of automatic botflows using Nintex RPA, while generating monthly performance reports inside Q2 Central.
Governance and operational controls were enforced through submission of change requests to the internal CAB for production updates and by producing procedural documentation that outlines steps to perform supported functions. This configuration ties Sterling Bank & Trust, the Q2 Digital Banking Platform, Digital Banking capabilities and core banking administration into a combined application and operations footprint.
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Sterling Bank & Trust Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Sterling Bank & Trust implemented Microsoft 365. Publicly accessible site sources show Microsoft 365 assets on the company website, confirming use of Microsoft 365 and a Collaboration footprint.
Microsoft 365 was configured to deliver core Collaboration capabilities typical for the category, including email, document management, team chat and real-time coauthoring through services such as Exchange Online, SharePoint and Teams. Configuration emphasized centralized content libraries, internal collaboration sites and productivity tools to support knowledge worker workflows and secure document sharing.
The deployment covers corporate functions including IT, corporate communications and client service teams across the United States, aligning Microsoft 365 Collaboration with business functions that handle client interactions and internal operations. Governance and policy controls were applied to manage access, data retention and compliance requirements common to banking and financial services, positioning Microsoft 365 as the primary Collaboration platform for Sterling Bank & Trust.
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Sterling Bank & Trust ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Sterling Bank & Trust implemented Freshservice for IT Service Management. Sterling Bank & Trust uses Freshservice for IT Service Management to support internal IT and employee-facing service functions, and the Freshservice instance is surfaced via the corporate website as a cloud-hosted service portal.
The deployment focuses on core IT Service Management capabilities typical for the category, including incident management, a service catalog, knowledge base and SLA-driven ticket workflows, with automation configured for routing and prioritization to align with internal support queues. Freshservice was configured with role-based access control and formal ticket governance to standardize triage and escalation across IT and adjacent support functions, and the environment is managed through the cloud-hosted Freshservice console for centralized ticket intake and service delivery.
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Sterling Bank & Trust PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Sterling Bank & Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Sterling Bank & Trust CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sterling Bank & Trust
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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IT Application Manager | Manager | IT | |
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Vice President, Business Systems & IT Support Director | VP | IT | |
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Chief Information Security Officer, Senior Vice President | CXO | IT | |
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Apps Being Evaluated by Sterling Bank & Trust Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sterling Bank & Trust IT executives and key decision makers. This section highlights Sterling Bank & Trust's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2024-07-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sterling Bank & Trust digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-09 | Sterling Bank & Trust | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Sterling Bank & Trust Technographics
Sterling Bank & Trust is a Banking and Financial Services organization based in United States,
with around 255 employees and annual revenues of $136.0 million.
Sterling Bank & Trust operates a diverse technology stack with applications such as
Q2 Digital Banking Platform, Microsoft 365 and Freshservice,
covering areas like Digital Banking, Collaboration and IT Service Management.
Sterling Bank & Trust has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Q2 Software, Microsoft and Freshworks.
Sterling Bank & Trust recently adopted applications including
Q2 Digital Banking Platform in 2021, Freshservice in 2021 and Nintex RPA in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sterling Bank & Trust’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sterling Bank & Trust’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sterling Bank & Trust technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.