Bangkok, 10900,
Thailand
Thai Airways Technographics
Thai Airways Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Thai Airways and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Thai Airways employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Thai Airways has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2023, SAP HCM (HR) for Core HR in 2023, Accelya Financial for Airport Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Thai Airways is running and its propensity to invest more and deepen its relationship with SAP , Humanica , Accelya or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Thai Airways revenues, which have grown to $188.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Thai Airways intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Thai Airways Tech Stack and Enterprise Applications
Thai Airways ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | I AM Consulting | 2023 | 2024 |
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Thai Airways HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | I AM Consulting | 2023 | 2024 |
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Payroll | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Thai Airways ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accelya | Legacy | Accelya Financial | Airport Management | ERP Services and Operations | n/a | 2024 | 2025 |
In 2024, Thai Airways expanded its long-standing relationship with Accelya by adopting Accelya Financial. The expansion added Accelya Financial solutions including Sales Audit to consolidate revenue accounting and revenue assurance across the carrier, strengthening finance controls and revenue protection. The Apps Category is .
The implementation centers on consolidation of revenue accounting and revenue assurance capabilities, with explicit deployment of Sales Audit to reconcile ticketing and sales feeds and surface exceptions for revenue protection. Accelya Financial is being used to centralize revenue visibility for finance teams, aligning accounting workflows and revenue recognition controls across operational lines.
Operational coverage focuses on Thai Airways finance and revenue management functions across the carrier with emphasis on the Asia region, leveraging Accelya's existing revenue accounting services relationship. Governance emphasis includes tightened finance controls and consolidated revenue assurance processes, and the 2024 expansion aims to provide more holistic financial visibility and improved revenue integrity in the region.
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Revenue Cycle Management | ERP Services and Operations |
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2024 | 2024 |
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Revenue Cycle Management | ERP Services and Operations |
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2024 | 2024 |
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Thai Airways Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Thai Airways Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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Thai Airways CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2015 | 2015 |
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Thai Airways TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Thai Airways PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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Thai Airways IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Thai Airways CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Thai Airways
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Thai Airways Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||