TransferWise
56 Shoreditch High Street 6th Floor, The Tea Building,
London, E1 6JJ,
United Kingdom
London, E1 6JJ,
United Kingdom
44 78 6493 2720
Banking and Financial Services
TransferWise Technographics
TransferWise Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TransferWise and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 TransferWise employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TransferWise has purchased the following applications: ACI UP Immediate Payments for Payment Processing in 2016, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TransferWise is running and its propensity to invest more and deepen its relationship with ACI Worldwide , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TransferWise revenues, which have grown to $221.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TransferWise intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TransferWise Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACI Worldwide | Legacy | ACI UP Immediate Payments | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, TransferWise implemented ACI UP Immediate Payments. TransferWise implemented ACI UP Immediate Payments as an ePayment platform to centralize real-time payment routing and scheme connectivity for its UK payments operations.
The deployment used ACI UP Immediate Payments' native scheme adapters, message switching, routing and orchestration capabilities to support immediate payments workflows. Configuration work focused on scheme rule engines, settlement orchestration and exception handling, aligning platform behavior with high-frequency, low-latency transaction processing typical of ePayment systems.
ACI’s UP Immediate Payments solution is highly flexible and adaptable, enabling access to all IP schemes globally, and it has been used by many existing scheme members to access Faster Payments since launching in 2008. At TransferWise the implementation provided a single touchpoint for scheme connectivity, transaction switching and operational flows, supporting payments operations and compliance workflows within the company.
Operational governance emphasized configuration control for scheme adapters, runbook procedures for exception management and rule governance for routing and settlement. The narrative centers on ACI UP Immediate Payments supplying the core ePayment processing and scheme access layer for TransferWise's payments function.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, TransferWise implemented Zoom to provide web-based conferencing and customer engagement capabilities. TransferWise uses Zoom as an Audio Video and Web Conferencing application embedded on its public website, surfacing browser join flows and meeting links for customer-facing interactions. The deployment connects Zoom meeting and conferencing functionality to existing communication workflows for remote collaboration and client conversations.
Functional coverage centers on real-time video meetings, browser-based audio, screen sharing, and session join flows that originate from site pages, reflecting typical Audio Video and Web Conferencing capabilities. The architectural approach aligns web-facing conferencing components with standard Zoom client endpoints, tying public site interactions to hosted meeting sessions. Governance and operational control are expressed through scheduling and access workflows integrated into customer support and internal collaboration processes.
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Collaboration | Collaboration |
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2018 | 2018 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, TransferWise deployed DocuSign eSignature as a Digital Signing solution on its website. The implementation embedded DocuSign eSignature into customer-facing web flows to capture legally binding signatures for transactional documents and customer agreements.
The deployment leveraged core DocuSign eSignature capabilities such as reusable signing templates, envelope lifecycle management, embedded in-browser signing sessions, configurable signer authentication options, and immutable audit trails. Configuration emphasized template-driven workflows and role-based signing sequences to standardize document acceptance across online processes.
Technical integration was concentrated on the public website, with embedded signing sessions initiated from TransferWise web pages and server-side envelope orchestration to create and manage signature requests. Event notifications and status callbacks were used to propagate signing state back to the web application and trigger downstream document handling, keeping the integration surface focused on web-based document capture.
Operational governance included centralized template administration, administrative controls for authentication and signer permissions, and audit log retention to satisfy electronic signature compliance requirements. DocuSign eSignature serves as the Digital Signing layer for TransferWise, aligning web-based acceptance workflows with established electronic signature controls and operational signing governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at TransferWise
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by TransferWise Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TransferWise IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TransferWise digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TransferWise Technographics
TransferWise is a Banking and Financial Services organization based in United Kingdom,
with around 1900 employees and annual revenues of $221.0 million.
TransferWise operates a diverse technology stack with applications such as
ACI UP Immediate Payments, Zoom and DocuSign eSignature,
covering areas like Payment Processing, Audio Video and Web Conferencing and Digital Signing.
TransferWise has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ACI Worldwide, Zoom Video Communications and DocuSign.
TransferWise recently adopted applications including
DocuSign eSignature in 2021, Spotify Ad Analytics in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TransferWise’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TransferWise’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TransferWise technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.