Truist Bank
214 North Tryon Street,
Charlotte, 28202, NC,
United States
Charlotte, 28202, NC,
United States
1 844-487-8478
Banking and Financial Services
Truist Bank Technographics
Truist Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Truist Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37086 Truist Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Truist Bank has purchased the following applications: SAP S/4 HANA for ERP Financial in 2022, Workday Absence Management for Absence and Leave Management in 2017, AppWorx Workload Automation for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Truist Bank is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Truist Bank revenues, which have grown to $20.32 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Truist Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Truist Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
In 2021, Truist migrated from SAP ERP ECC 6.0 to SAP S/4 HANA. SAP S/4 HANA was provisioned as the ERP Financial platform to centralize core finance, treasury and accounting operations across the bank.
The implementation encompassed SAP FICO modules including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and Bank Accounting, with explicit configuration of automatic account determination and vendor and customer account groups. Asset Accounting configuration included chart of depreciation creation, account determination, screen layout rules, number ranges, asset classes, depreciation keys and depreciation calculation methods. Profitability Analysis COPA workstreams were configured with operating concern setup, characteristics and value fields, derivation rules, valuation and drilldown reporting.
Integration workstreams and supporting tools were part of the program, with FI integrations to MM and SD, iDoc interfaces and ABAP based development for RICEFW objects. Data migration activities used LSMW and functional specifications were written for complex development objects. The broader environment included Solution Manager, Redwood, HP ALM, ServiceNow and VERTEX for tax configuration, and SAP S/4 HANA was instrumented with SAP Fiori for IOS and Android devices.
Governance and operationalization included Fiori application configuration and end user training, creation of training documentation, and handover into production support where critical post go-live issues were resolved. Functional teams maintained payment configuration, tolerance groups, dunning and lockbox and EBS posting rules to automate accounting postings. Truist SAP S/4 HANA ERP Financial was positioned to support ongoing finance process orchestration and cross module integration.
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ERP Financial | ERP Financial Management |
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2013 | 2014 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Truist implemented Workday Absence Management. The engagement involved advising on developing and delivering distinctive content within Workday Absence, Benefits, Security, Performance and Talent, with a focus on configuring absence workflows consistent with Absence and Leave Management functionality.
Workday Absence Management configuration centered on absence plans, entitlements, carryover rules, approval workflows and role based security controls for leave events. Advisory work extended to content and configuration patterns that touch Benefits, Security, Performance and Talent modules to maintain consistent eligibility and profile data across employee lifecycle processes.
Integrations were realized as intra Workday module linkages, aligning absence records with Benefits, Security, Performance and Talent to reduce data reconciliation and to enforce eligibility and approval logic. Operational coverage included HR operations, benefits administration, talent management and security teams, reflecting a cross functional deployment model.
Governance emphasized configuration standards and documented configuration thinking, with a lead advisory role creating and delivering practical configuration approaches and collaborating with other team members on rollout and change control. The narrative centers on system architecture through configuration, module alignment and governance rather than on specific measured outcomes.
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Benefits Administration | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Truist implemented AppWorx Workload Automation from Broadcom as a Business Process Management platform to centralize enterprise job scheduling and orchestration for data engineering and batch processing. AppWorx Workload Automation was positioned to manage end to end ETL and workload automation across Truist’s data pipeline footprint, aligning the application, category, and business function as Truist AppWorx Workload Automation Business Process Management for analytics and data movement workloads.
The deployment emphasized scheduler and orchestration capabilities common to the Business Process Management category, including dependency-based job flows, calendar and event triggers, workload prioritization, and SLA monitoring. Implementations focused on coordinating data processing modules and engines that Truist uses, orchestrating Hive and Pig batch jobs, Spark processing, Sqoop and TPT extracts, and downstream loads into Redshift, using the job control and automation features of AppWorx Workload Automation.
Architecturally the AppWorx deployment operated across a hybrid environment, bridging on-premise Hadoop HDFS clusters running on RHEL and a broad AWS estate that included EC2, S3, Lambda, Redshift and CloudWatch for monitoring. The implementation integrated with existing operational tooling reflected in the environment, orchestrating workflows that touch UC4 scheduling tool driven ETL tasks, Teradata and Oracle sources, GitHub based code repositories, and automated cloud deployments executed via Chef and AWS CloudFormation templates.
Governance and rollout followed Agile practices, with iterative development, weekly sprints, stand ups and customer reporting backlogs guiding configuration and automation work. Operational readiness included deployment support, change management and written deployment instructions, role assignments for event driven Lambda processing, and runbook documentation to support ongoing scheduling, monitoring and troubleshooting of AppWorx Workload Automation across Truist’s data engineering and analytics teams.
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Core Banking | ERP Services and Operations |
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2022 | 2022 |
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Digital Banking | ERP Services and Operations |
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2020 | 2021 |
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Dispute Management | ERP Services and Operations |
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2023 | 2024 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Process Automation | AI-Powered Application |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2009 | 2009 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Social Media Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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EPM | EPM |
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2019 | 2019 |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2001 | 2001 |
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IT Service Management | ITSM |
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2011 | 2011 |
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IT Service Management | ITSM |
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2001 | 2001 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2012 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2009 | 2009 |
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Operating System (OS) | PaaS |
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2001 | 2001 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2001 | 2001 |
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Servers, Storage and Networking | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Next Generation Firewall | CyberSecurity |
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2022 | 2022 |
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Next Generation Firewall | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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VPN | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2018 | 2018 |
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Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2014 | 2014 |
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Video Surveillance System | Physical Security |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Truist Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Truist Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Truist Bank IT executives and key decision makers. This section highlights Truist Bank's latest recorded technology evaluations, including Billtrust Business Directory for Payment Processing on 2026-03-11, Fullstory StoryAI for Customer Analytics on 2026-01-22, and Walla for Studio Management on 2025-10-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Truist Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Truist Bank Technographics
Truist Bank is a Banking and Financial Services organization based in United States,
with around 37086 employees and annual revenues of $20.32 billion.
Truist Bank operates a diverse technology stack with applications such as
SAP S/4 HANA, Workday Absence Management and AppWorx Workload Automation,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
Truist Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Broadcom.
Truist Bank recently adopted applications including
Pega Process AI in 2024, PK Protect Endpoint Manager in 2024 and Pega Smart Dispute in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Truist Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Truist Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Truist Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.