West Haven, 6516, CT,
United States
University of New Haven Technographics
University of New Haven Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of New Haven and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 766 University of New Haven employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of New Haven has purchased the following applications: Heartland Payment Plus for Payment Processing in 2025, Tawk.to for Chatbots and Conversational AI in 2021, Microsoft Power BI for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of New Haven is running and its propensity to invest more and deepen its relationship with Heartland, a Global Payments Company , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of New Haven revenues, which have grown to $177.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of New Haven intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of New Haven Tech Stack and Enterprise Applications
University of New Haven ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Heartland, a Global Payments Company | Legacy | Heartland Payment Plus | Payment Processing | ERP | n/a | 2025 | 2025 |
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University of New Haven AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, University of New Haven implemented Tawk.to. The university deployed Tawk.to as a website embedded conversational interface within the Chatbots and Conversational AI category to provide real time visitor messaging on its public site. The implementation placed the Tawk.to web widget across core site pages to capture inbound queries, present canned responses, and enable agent assisted chat sessions.
Configuration and operational control were managed by the institution's web and IT administrators who provisioned Tawk.to accounts, assigned agent access, and customized response templates for admissions and general inquiries. The deployment focused on web based engagement workflows and contact capture tied to public content and support touchpoints. There are no publicly declared back end integrations from the source. University of New Haven used Tawk.to within the Chatbots and Conversational AI category to connect conversational capabilities to website driven business functions such as prospective student engagement and visitor support.
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University of New Haven Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017, University of New Haven implemented Microsoft Power BI for Analytics and BI. Implementation focused on building dashboards based on stakeholder requirements and on creating and maintaining a database holding more than 60,000 student records.
Microsoft Power BI was used to create visualizations by building a centralized report database and to maintain ongoing updates to those visualizations. Workstreams included data modeling, report design, and scheduled data refresh workflows to keep student records current and to support recurring report delivery.
The deployment supported analytics and reporting workflows tied to student information management and institutional reporting, affecting reporting and analytics business functions. Governance emphasized requirement driven dashboard development and regular maintenance cycles for the underlying database and published reports.
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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University of New Haven Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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University of New Haven CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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University of New Haven IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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University of New Haven CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at University of New Haven
Apps Being Evaluated by University of New Haven Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||