University of Petroleum and Energy Studies (UPES)
2nd Floor, 210,Okhla Industrial Estate, Phase III,,
New Delhi, 110020,
India
New Delhi, 110020,
India
91 11-41730151
Education
University of Petroleum and Energy Studies (UPES) Technographics
University of Petroleum and Energy Studies (UPES) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Petroleum and Energy Studies (UPES) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 University of Petroleum and Energy Studies (UPES) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Petroleum and Energy Studies (UPES) has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Petroleum and Energy Studies (UPES) is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Petroleum and Energy Studies (UPES) revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Petroleum and Energy Studies (UPES) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Petroleum and Energy Studies (UPES) Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, University of Petroleum and Energy Studies implemented SAP ERP ECC 6.0 as its ERP Financial platform across administrative and academic functions. The deployment was driven to consolidate fragmented, stand-alone IT systems across UPES's three campuses in Dehradun, the National Capital Region, and Rajahmundry, and to provide real-time access to student and operational data to support teaching, research, and consulting activities.
UPES implemented SAP ERP ECC 6.0 core modules including FI/CO, MM, and HR OM and PA, and deployed SAP for Higher Education and Research including Campus Management PS-HER, with SAP Enterprise Portal providing a single access point and self-service for students and faculty. The project followed the ASAP methodology and achieved go-live in 2.5 months using a joint delivery model where UPES provided domain knowledge and L&T Infotech Ltd. supplied SAP implementation expertise, with additional product guidance from SAP Consulting in Singapore.
The technical stack used Oracle 10g Release 2 as the database, Windows Server 2003 hosts on Dell PowerEdge 2950 dual Xeon servers, and a switched gigabit backbone LAN with regional campuses connected over a managed 2 Mbps MPLS VPN to enable centralized processing and portal access. SAP Enterprise Portal was configured to enforce role-based access control, aggregate information across units, and deliver centralized administrative and academic portals.
Functionally the deployment standardized financial management, procurement, HR administration, and student lifecycle processes, and introduced workflow automation for purchasing and approvals to shorten processing times. Operational coverage included finance and accounts, procurement, HR, examinations, and campus services across multiple sites, with the rollout emphasizing process definition, user sensitization, and cross-functional workflow enforcement.
Governance focused on defining key functional roles and sustaining process discipline so transactions by admissions, examinations, and accounts aligned within the ERP environment, which required limited business process re-engineering due to prior process design. UPES reported real-time access to student data and consolidated reporting, faster financial account closure, procurement cycle acceleration including a 48-hour purchase-to-order lifecycle, a reported nearly 80% reduction in reconciliation time between locations, and additional improvements in fulfillment time and transactional accuracy.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, University of Petroleum and Energy Studies (UPES) deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment leverages Chatbots and Conversational AI capabilities to handle public-facing student inquiries through an embedded website chat widget and agent-facing console.
UPES configured core Salesforce Chat features consistent with the Chatbots and Conversational AI category, including pre-chat capture, real-time routing and presence, transcript capture, and conversational session recording to support live and asynchronous workflows. Operational coverage focuses on admissions, student services and IT helpdesk touchpoints, with centralized support queues and agent routing rules established to standardize response workflows and ownership across departments, and conversational records fed into CRM case management processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, University of Petroleum and Energy Studies implemented Microsoft 365 as its institution-wide Collaboration platform. The Microsoft 365 deployment established cloud-hosted email and productivity services, and the university website references Office 365 Mail as the public facing mail channel.
The implementation maps to standard Collaboration capabilities, with institution-level email provisioning, document collaboration and storage, and real time communication and presence features consistent with Microsoft 365 functional modules. Mail routing for the website is integrated with the Microsoft 365 email service, and administration appears to be centralized within the university IT organization to manage academic and administrative user groups. Governance and access control are organized to align IT administration with academic departments and student services, reflecting a consolidated Collaboration footprint across the campus.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at University of Petroleum and Energy Studies (UPES)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by University of Petroleum and Energy Studies (UPES) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Petroleum and Energy Studies (UPES) IT executives and key decision makers. This section highlights University of Petroleum and Energy Studies (UPES)'s latest recorded technology evaluations, including GreenRope CRM for Marketing Automation, CRM on 2025-03-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Petroleum and Energy Studies (UPES) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD University of Petroleum and Energy Studies (UPES) Technographics
University of Petroleum and Energy Studies (UPES) is a Education organization based in India,
with around 3000 employees and annual revenues of $500.0 million.
University of Petroleum and Energy Studies (UPES) operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
University of Petroleum and Energy Studies (UPES) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Salesforce and Microsoft.
University of Petroleum and Energy Studies (UPES) recently adopted applications including
Crazy Egg in 2021, Hubspot Marketing Automation in 2021 and Salesforce Chat (formerly Salesforce Live Agent) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Petroleum and Energy Studies (UPES)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Petroleum and Energy Studies (UPES)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Petroleum and Energy Studies (UPES) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.