Redlands, 92373, CA,
United States
University of Redlands Technographics
University of Redlands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Redlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 593 University of Redlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Redlands has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2020, Equifax Unemployment Cost Management for Insurance Claims Management in 2018, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Redlands is running and its propensity to invest more and deepen its relationship with UKG , Equifax , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Redlands revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Redlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Redlands Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 University of Redlands began using UKG Pro HCM (ex UltiPro HCM) as its Core HR application, provisioning a cloud-accessible human capital management instance via uredlands.ultipro.com. The deployment serves the university HR function and provides employee and manager self-service for faculty, staff, and administrative populations within the 593-employee institution.
The UKG Pro HCM implementation centers on Core HR capabilities including employee record management, payroll processing, benefits administration, onboarding workflows, and HR reporting. Configuration work focused on mapping the university data model and role-based security to support HR administrators, payroll staff, and campus managers, consistent with standard Core HR functional requirements.
The instance is delivered as a web-accessible SaaS application hosted at the university subdomain, which indicates centralized hosting and portal access for end users. Operational coverage aligns with campus HR and payroll operations and supports day-to-day HR transactions, manager approvals, and employee self-service through the UKG Pro HCM portal.
Governance for the implementation emphasized centralized HR data stewardship, role assignments for HR and department managers, and standardized onboarding and offboarding processes to align campus procedures with the application. University of Redlands uses UKG Pro HCM to centralize Core HR administration and provide a single point of access for HR workflows and personnel data.
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HR Compliance | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax Unemployment Cost Management | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, University of Redlands implemented Equifax Unemployment Cost Management to centralize the processing of unemployment claims within its HR organization. The deployment aligned with the Insurance Claims Management category and used Equifax’s online processing service as the primary channel for receiving and processing university unemployment filings.
Configuration work emphasized claim intake, case management, and unemployment cost tracking capabilities of Equifax Unemployment Cost Management. The application supported claim submission, status monitoring, and employment verification workflows, and was the system of record for HR staff handling unemployment claims and verifications.
Operational coverage was focused on the university Human Resources department, where an Administrative Assistant II and the HR Director used the system to process claims, manage employment verifications, and handle related invoicing tasks. The implementation was operationally connected to existing HR and payroll touchpoints, with staff referencing ADP and Ultimate UKG HRIS systems for timekeeping, W-2 and paystub access while executing unemployment claim workflows.
Governance and process changes accompanied the rollout, with HR procedures updated to route unemployment claims through Equifax Unemployment Cost Management and a concurrent transition from paper filing to an electronic filing system. Day to day responsibilities included claims processing, employment verifications, onboarding support activities such as I-9 retention, and supervision of up to three student employees who supported the new electronic workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 University of Redlands deployed Zoom as its Audio Video and Web Conferencing platform. Zoom is surfaced on the university website to provide direct access to live meetings and event join pages for campus audiences and external visitors.
The Zoom implementation focuses on core Audio Video and Web Conferencing capabilities including synchronous meetings, webinar style event hosting, screen sharing, real time chat, and cloud hosted recording. Configuration reflects typical category patterns with role based account types for faculty, staff, and centralized administrative accounts, and standard meeting security controls.
Operational coverage is campus wide, supporting academic delivery, administrative collaboration, and public facing events through web published meeting links and embed points on redlands.edu. The deployment model uses Zoom as a cloud hosted SaaS application integrated into the university web presence to reduce friction for meeting join and event registration workflows.
Governance emphasizes centralized account provisioning and role based administration by IT, combined with departmental scheduling and faculty level usage practices. Security and access settings are standardized to align meeting visibility and recording policies with university requirements, and user support is coordinated between central IT and campus units.
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at University of Redlands
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by University of Redlands Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||