Vapiano SE Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vapiano SE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7329 Vapiano SE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vapiano SE has purchased the following applications: ATOSS Workforce Management for Workforce Management in 2016, Microsoft 365 for Collaboration in 2015, Par Tech MENU Digital Ordering for Online Food Ordering System in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vapiano SE is running and its propensity to invest more and deepen its relationship with ATOSS Software , Microsoft , Par Tech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vapiano SE revenues, which have grown to $440.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vapiano SE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ATOSS Software | Legacy | ATOSS Workforce Management | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016, Vapiano SE implemented ATOSS Workforce Management to introduce an ATOSS time recording system for restaurant personnel across its stores in Europe. The deployment emphasized standardized time capture at point of service, aligning store-level time recording with centralized workforce processes under the Workforce Management application.
Configuration work centered on the ATOSS time recording component, with independent field research conducted to validate device placement and operational workflows. Results were elaborated and presented using Power Point, and system training documents were created independently using Power Point and Word to support frontline employee onboarding and manager instruction.
The implementation covered restaurant operations and store management throughout Vapiano stores across Europe, focusing on hourly staff timekeeping and local operational adoption. Governance and rollout relied on the delivered research findings and the bespoke training documentation to drive consistent usage and operational handover to store managers and workforce administrators.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Vapiano SE implemented Microsoft 365 as its enterprise Collaboration platform. The deployment is visible on Vapiano SE public web properties and indicates a cloud-hosted Microsoft 365 tenant provisioned to support corporate productivity and external collaboration for the Germany-based retail operator with 7,329 employees.
The Microsoft 365 implementation aligns with standard Collaboration capabilities including hosted Exchange email and calendaring, Office desktop and web applications, SharePoint Online document management and intranet functions, OneDrive for Business file sync, and real-time teams-based chat and meetings. Operational control appears to follow a centralized tenant model with role-based administration and policy-driven governance typical of Microsoft 365, supporting cross-functional corporate communications and productivity workflows while surfacing Microsoft 365 artifacts on the company website.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Par Tech | Legacy | Par Tech MENU Digital Ordering | Online Food Ordering System | eCommerce | n/a | 2020 | 2020 |
In 2020 Vapiano SE deployed Par Tech MENU Digital Ordering as its Online Food Ordering System to digitize the guest journey and reclaim first party customer data across its European operations. The rollout targeted web, mobile and QR table ordering channels to centralize digital ordering workflows and customer interaction touchpoints.
The Par Tech MENU Digital Ordering implementation included ordering flow orchestration, menu management, payment capture and guest data collection modules, configured to support web and mobile ordering and QR based table service. Configuration emphasized menu management, promotions and order routing capabilities consistent with Online Food Ordering System functionality, with module usage based on MENU case reporting.
Integrations were focused on CRM and ordering operations within Vapiano's digital and operations stack, enabling first party customer data to feed marketing and loyalty processes across Europe. Operational scope covered CRM and ordering operations teams in Europe, aligning digital ordering with regional restaurant operations and central digital governance.
Governance changes centralized digital ordering ownership with operations and CRM stakeholders, introducing new workflows for customer data capture, order fulfillment and guest communication. Reported outcomes cited by QSR coverage and MENU case materials include roughly a 30 percent increase in ticket size and about 90 percent guest approval for the new digital ordering flow, with module adoption and performance claims drawn from vendor and press reporting.
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Online Food Ordering System | eCommerce |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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