Coventry, CV3 1ND,
United Kingdom
Vauxhall Technographics
Vauxhall Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vauxhall and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Vauxhall employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vauxhall has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2005, Kerridge k8 ERP for Distribution ERP in 2017, Velaro Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vauxhall is running and its propensity to invest more and deepen its relationship with SAP , Kerridge Commercial Systems Limited , Velaro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vauxhall revenues, which have grown to $148.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vauxhall intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vauxhall Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2005 | 2005 |
In 2005, Vauxhall implemented SAP ERP ECC 6.0 as its ERP Financial platform. The SAP ERP ECC 6.0 deployment was positioned to standardize statutory accounting and financial close processes for Vauxhall United Kingdom, supporting a finance organization for a 1700 employee automotive manufacturer.
The implementation centered on the SAP FI application footprint, with configuration work across General Ledger, Accounts Payable, Accounts Receivable, and Asset Accounting to control chart of accounts design, posting logic, tax handling, and period end close sequencing. The project notes a SAP FI Super Key user role, responsible for managing configuration changes, master data governance, authorization role assignment, and acting as the primary FI configuration owner during cutover and stabilization.
Operational coverage focused on corporate finance functions including statutory reporting, fixed asset accounting, intercompany settlements, and the monthly close cycle. Governance was implemented through the SAP FI Super Key user and finance change control practices, including configuration change review, user entitlement oversight, and structured knowledge transfer to operational finance teams.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2019 | 2019 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge k8 ERP | Distribution ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Vauxhall implemented Kerridge k8 ERP as its core Distribution ERP solution to consolidate service, parts and workshop workflows across its UK operations. The deployment targeted after sales operations and dealer-facing processes to bring inventory, parts replenishment and workshop management into a unified ERP context.
Kerridge k8 ERP was configured to support inventory control and parts procurement, workshop scheduling and technician job management, invoice production, and warranty processing modules consistent with Distribution ERP capabilities. The implementation emphasized configuration of dealer management and invoicing workflows, and incorporated workshop data capture to support technician tasking and customer-facing service advisor functions.
Integrations explicitly leveraged existing dealer systems including Autoline and Kerridge DMS, and connected authorization flows to 1link and other fleet systems to obtain work authority and warranty approvals. Operational scope centered on service departments, parts operations and finance teams within Vauxhall Motors Ltd in the United Kingdom, with governance changes to invoice production, work authorization checks and manufacturer warranty approval workflows to align business processes with the Kerridge k8 ERP platform.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Vauxhall deployed Velaro Live Chat on its public website. Vauxhall implemented Velaro Live Chat as part of its Chatbots and Conversational AI tooling to support website customer engagement, real time customer support, and lead capture across sales and aftersales business functions.
The implementation centers on a browser based chat widget and agent console, reflecting common Chatbots and Conversational AI capabilities such as live agent conversations, proactive messaging, session transcripts, and conversational routing workflows. Deployment scope is the public Vauxhall website with operational coverage focused on customer service and digital sales teams, and rollout practices aligned to staged site pages and agent onboarding to operationalize conversational workflows.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
|
|
|
|
|
Cognitive Computing | AI-Powered Application |
|
2024 | 2024 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2016 | 2016 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2019 | 2019 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2016 | 2016 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2004 | 2004 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Vauxhall
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Vauxhall Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||