Richmond, 23219, VA,
United States
VCU Health Technographics
VCU Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VCU Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12500 VCU Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VCU Health has purchased the following applications: Infor Lawson for ERP Financial in 2018, Workday HCM for Core HR in 2020, Equifax LawLogix Edge for Case Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VCU Health is running and its propensity to invest more and deepen its relationship with Infor , Workday , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VCU Health revenues, which have grown to $3.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VCU Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VCU Health Tech Stack and Enterprise Applications
VCU Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, VCU Health implemented Infor Lawson to support ERP Financial functions for supply chain operations across perioperative services. The Infor Lawson deployment covers Operating Room to include Pre-op and Post Anesthesia Care Unit, Ambulatory Operating Room to include Pre-op and PACU, Anesthesia, Endoscopy, Cath Lab, and EP Lap.
Configuration and usage emphasis centered on inventory management and order management capabilities within Infor Lawson, with explicit use of the Lawson ERP to review orders, par sheets, and vendor agreements. The system was used to manage perpetual inventory across two clean sterile cores, maintain par levels, and control the stocking and inventory of more than 20 Pyxis machines located inside operating rooms. Operational workflows included the picking of soft goods for case carts and running Lawson reports to review staff productivity.
Operational coordination relied on process-level integrations with clinical and supply chain teams, with routine communication of operations issues to Specialty Team Managers and OR Leadership and collaboration with Supply Chain Administration for backorders, data management, recalls, and vendor management. Coverage extended to inventory control, stocking, and supervision across the listed perioperative departments, with staff provisioned to provide support in other areas as needed to maximize productivity and efficiency.
Governance practices emphasized ongoing review of orders and par sheets within Infor Lawson, escalation of operational issues to OR leadership, hands-on oversight of perpetual inventory and Pyxis stocking, and routine reporting to monitor staff productivity. The implementation positioned Infor Lawson as the transactional ERP Financial system driving procurement, inventory control, and operational reporting for VCU Health supply chain in perioperative services.
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VCU Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 VCU Health implemented Workday HCM as its Core HR solution to centralize human resources and workforce management functions. The Workday HCM deployment established over 30,000 worker profiles and served as an enterprise-wide effort focused on the analysis, design, configuration, implementation, and ongoing maintenance of Core HR processes.
Implementation work centered on the Core HCM module with configuration activities that included worker profile provisioning, role and security configuration, and the modification of HR procedures to align with the system. The project team conducted unit and system tests, and provided on-the-job and go-live training, embedding operational procedures to support case handling, profile lifecycle management, and process-driven HR workflows.
Operational coverage extended across internal and external business partners and cross-functional teams, with a governance approach that emphasized partnership development to streamline business processes and improve operational efficiencies. Workday HCM was positioned to support human resources administration, workforce data management, and enterprise employee recordkeeping functions across VCU Health.
Governance and rollout activities included coordinated testing, business process redesign, and training handoffs to business units to drive process improvement and sustainment. The engagement reported a successful implementation of Workday Core HCM with strong partnership development between project teams and HR stakeholders, and ongoing operational support to maintain Core HR configuration and procedures.
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HR Compliance | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2007 | 2007 |
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Workforce Management | HCM |
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2002 | 2002 |
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VCU Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax LawLogix Edge | Case Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, VCU Health implemented Equifax LawLogix Edge as its Case Management application to support employment verification and immigration intake workflows. The deployment covered HR and immigration compliance functions across VCU Health's United States operations, supporting a workforce of about 12,500 employees.
The implementation concentrated on Electronic I-9 Compliance, E-Verify, and Immigration Case Management Software capabilities within Equifax LawLogix Edge, configuring structured case records, digital form generation, and audit-ready recordkeeping. Equifax LawLogix Edge was used with data software to comply with government law to assist employees in verifying their work status in the United States, enabling both individual and batch verification workflows.
Operational coverage emphasized HR compliance teams and immigration case handlers as primary users, with workflows designed for I-9 completion, E-Verify submissions, and documented adjudication steps. Governance centered on compliance controls, retention policies, and role-based access to ensure accurate employee work status verification under federal requirements, positioning Equifax LawLogix Edge as VCU Health's central Case Management solution for employment verification and immigration case processing.
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VCU Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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VCU Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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VCU Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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VCU Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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VCU Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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VCU Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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VCU Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at VCU Health
Apps Being Evaluated by VCU Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-06-16 | VCU Health | Evaluated | symplr | symplr API ShiftSelect | Workforce Scheduling | HCM |
| 2025-09-02 | VCU Health | Evaluated | symplr | symplr Workforce (ex API Healthcare) | Workforce Management | HCM |
| 2024-12-20 | VCU Health | Evaluated | Genesys | Genesys PureCloud Platform | Call Center, Customer Experience | CRM |