Wawanesa Insurance
236 Carlton Street,
Winnipeg, R3C 1P5, MB,
Canada
Winnipeg, R3C 1P5, MB,
Canada
1 204-985-3923
Insurance
Wawanesa Insurance Technographics
Wawanesa Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wawanesa Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5700 Wawanesa Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wawanesa Insurance has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2015, SAP SuccessFactors Employee Central for Core HR in 2018, Guidewire BillingCenter for Insurance Billing Administration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wawanesa Insurance is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Dovico or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wawanesa Insurance revenues, which have grown to $2.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wawanesa Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wawanesa Insurance Tech Stack and Enterprise Applications
Wawanesa Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Wawanesa Insurance implemented Oracle PeopleSoft ERP to consolidate core finance processes under an ERP Financial platform. The deployment targeted the financial footprint of the company, with primary implementations across General Ledger, Accounts Payable, Asset Management, and Project Cost modules, aligning the application name Oracle PeopleSoft ERP with centralized finance operations.
Configuration and development work focused on module customization and extensibility using PeopleTools, PeopleCode, and Application Designer, with a PeopleSoft Fluid user interface for transaction and approval workflows. Development responsibilities cited include designing, developing, testing, and implementing new features and enhancements within the financial modules, plus maintaining module configurations and data accuracy through formal change control and testing cycles.
Integration design emphasized intra-suite connectivity and external system interoperability, with explicit use of web services and API techniques to link Oracle PeopleSoft ERP modules to other PeopleSoft modules and third-party systems. The technical stack included relational database interactions via SQL and standard integration patterns for accounting and asset data, supporting a head-office centric deployment that serves stakeholders across Canada including the Winnipeg headquarters and distributed regional offices.
Operational governance included documentation of customizations and configurations, adherence to established development practices, and security controls to protect financial data. The program incorporated routine PeopleSoft Update Manager monitoring and upgrade readiness, planning activities with estimations and progress tracking, and cross-functional collaboration between developers, business analysts, project managers, and quality assurance resources.
Ongoing operational scope covers end-user support, troubleshooting, training, and maintenance of the PeopleSoft Financial modules. The implementation leverages common enterprise development toolchain components referenced in hiring and operational documentation, such as issue tracking, documentation platforms, source code management, and build automation to sustain the Oracle PeopleSoft ERP environment.
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Wawanesa Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Wawanesa Insurance implemented SAP SuccessFactors Employee Central as its Core HR solution, deploying the SaaS human capital platform across the organization. The rollout was organized in four waves and covered all business lines in Canada and the USA, affecting every employee and leader across the company, approximately 4,000 people, and replacing an outdated and limited HRIS system with a cloud Core HR hub.
The implementation focused on employee record management and day to day HR management through SAP SuccessFactors Employee Central, while adding online learning, career planning, and expanded reporting capabilities. Configuration work emphasized role based access, manager self service for workforce actions, and structured learning and career planning workflows consistent with Core HR functional expectations.
Operational scope included HR Services teams, people managers, and employees across Canadian and US sites, with HR Services positioned as key business partners following the program. The SaaS deployment centralized core employee data and reporting, enabling more consistent HR operational processes and service delivery across business lines.
Governance and adoption were driven by a coordinated change management, training, and communications strategy and support program that accompanied the four wave rollout. The structured training and communications effort was used to embed new day to day management practices and to align HR Services with business stakeholders.
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Learning and Development | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2013 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Wawanesa Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire BillingCenter | Insurance Billing Administration | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, The Wawanesa Mutual Insurance Company implemented Guidewire BillingCenter as part of its Insurance Billing Administration deployment. The Wawanesa Mutual Insurance Company is one of the largest P&C mutual insurers in Canada, operating in nine Canadian provinces and in California and Oregon, providing coverage to more than 1.8 million policyholders.
Guidewire BillingCenter was configured to centralize billing account management, invoice and statement generation, payment processing, installment plans, and automated collections workflows, aligning with standard Insurance Billing Administration capabilities. The implementation emphasized customer-facing billing workflows, automated billing cycles, and rule-based billing automation to reduce manual touch points while remaining aligned with the broader Guidewire InsuranceSuite architecture.
BillingCenter was implemented as part of Guidewire InsuranceSuite, enabling billing data to be synchronized with policy and claims components of the suite, supporting billing operations, customer service, and finance teams across Wawanesa's Canadian and US operations. Operational scope covered enterprise billing for personal and commercial lines, with configuration to support multi-jurisdictional billing rules and localized statement formats.
Governance and process workstreams concentrated on workflow standardization, centralized account governance, and automated billing orchestration to move from labor-intensive manual processing to a streamlined, customer-focused workflow. The Wawanesa Mutual Insurance Company reported dramatic time savings and 62% growth in sales within 30 days of going live with Guidewire InsuranceSuite, a result noted by Ken McCrea, President and Chief Executive Officer, in recognition of Guidewire’s cohesive product vision.
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Insurance Claims Management | ERP Services and Operations |
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2021 | 2021 |
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Insurance ERP | ERP Services and Operations |
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2023 | 2023 |
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Insurance Policy Administration | ERP Services and Operations |
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2021 | 2021 |
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Wawanesa Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Wawanesa Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Wawanesa Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2013 | 2013 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Wawanesa Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Wawanesa Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Wawanesa Insurance SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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Wawanesa Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Risk Management | TRM |
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2022 | 2022 |
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Wawanesa Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Wawanesa Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Wawanesa Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Wawanesa Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President, Data Management & Analytics | VP | IT | |
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Vice President, Application Services and Strategic Initiatives | VP | IT | |
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SVP & CIO | VP | IT | |
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SVP & Chief People and Culture Office | CXO | HR | |
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VP HR | VP | HR | |
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Director, HR Business Partnerships - Life Operations & Enterprise Services | Director | HR | |
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Manager, HR Business Partnerships - West | Manager | HR | |
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HR Manager | Manager | HR | |
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Director, Regional Claims Operations | Director | Customer Service | |
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Director Corporate Technology | Director | IT | |
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Billing Operations Manager | Manager | Finance | |
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Claims Manager | Manager | Customer Service | |
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SVP, Chief Risk and Actuarial Officer | CXO | Risk | |
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Director, Actuarial Pricing | Director | Risk | |
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Director, Actuarial Pricing Commercial Insurance | Director | Risk | |
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Apps Being Evaluated by Wawanesa Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wawanesa Insurance IT executives and key decision makers. This section highlights Wawanesa Insurance's latest recorded technology evaluations, including Acturis Insurance Platform for Insurance ERP on 2025-03-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wawanesa Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-13 | Wawanesa Insurance | Evaluated | Acturis | Acturis Insurance Platform | Insurance ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Wawanesa Insurance Technographics
Wawanesa Insurance is a Insurance organization based in Canada,
with around 5700 employees and annual revenues of $2.56 billion.
Wawanesa Insurance operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, SAP SuccessFactors Employee Central and Guidewire BillingCenter,
covering areas like ERP Financial, Core HR and Insurance Billing Administration.
Wawanesa Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Guidewire.
Wawanesa Insurance recently adopted applications including
Guidewire InsuranceSuite in 2023, Moodys Analytics AXIS in 2022 and Guidewire BillingCenter in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wawanesa Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wawanesa Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wawanesa Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.