Burnaby, V5G 4W7, BC,
Canada
Western Canada Marine Response Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Canada Marine Response Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Western Canada Marine Response Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Canada Marine Response Corporation has purchased the following applications: JobAdder ATS for Applicant Tracking System in 2015, Microsoft 365 for Collaboration in 2019, HappyFox Help Desk for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Canada Marine Response Corporation is running and its propensity to invest more and deepen its relationship with JobAdder , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Canada Marine Response Corporation revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Canada Marine Response Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Western Canada Marine Response Corporation implemented JobAdder ATS as its Applicant Tracking System. The JobAdder ATS was configured to operate as the company website's candidate intake and application tracking layer, capturing job postings and applicant submissions directly from web forms. Implementation emphasized standard Applicant Tracking System capabilities including vacancy posting, candidate profile management, workflow staging, and interview scheduling.
Western Canada Marine Response Corporation uses JobAdder ATS as its Applicant Tracking System to support HR and Talent Acquisition functions across the organization. The JobAdder ATS integration with the public careers site centralizes applicant data for review and shortlisting, supports interview coordination and offer workflows, and enforces recruiting governance through role based access and defined workflow stages. The implementation narrative is centered on web integrated candidate capture, structured recruiting workflows, and operational ownership by HR and Talent Acquisition.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Western Canada Marine Response Corporation adopted Microsoft 365 as its Collaboration platform. The deployment was applied across the 100 employee professional services organization and is visible on the company website, indicating public facing Microsoft 365 assets or integrations. Implementation scope emphasized corporate communications and document collaboration across day-to-day operations and administrative functions.
Microsoft 365 provides core Collaboration capabilities including cloud email and calendaring, cloud file storage and document co-authoring, and team communication and intranet functions commonly delivered through Exchange Online, OneDrive, SharePoint and Teams. Administration aligns with a single-vendor cloud tenancy model with centralized user provisioning and role oriented access controls, supporting operational workflows such as incident coordination, safety communications and back office administration. Specific governance, rollout sequencing and measurable outcomes are not detailed beyond the website presence.
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Help Desk | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Western Canada Marine Response Corporation implemented HappyFox Help Desk as a web-facing Customer Support application on their website. The implementation used a cloud-hosted SaaS configuration of HappyFox Help Desk with embedded web forms and a site-based help widget to capture incident reports and client inquiries. The deployment supports company customer service and operations workflows, routing inbound tickets to centralized responders within the organization.
HappyFox Help Desk was configured with standard Customer Support modules including ticketing, a public knowledge base, email to ticket capture, SLA categorization, and reporting dashboards to structure case management and triage. Operational coverage focused on client-facing touchpoints on the public website and internal service desk queues, with governance instituted through centralized service desk ownership and defined escalation workflows. Configuration emphasized lightweight automation rules and canned responses to streamline repeat inquiries in a 100 person professional services context.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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