Westrock
1000 Abernathy Rd NE,
Atlanta, 30328, GA,
United States
Atlanta, 30328, GA,
United States
1 770-448-2193
Manufacturing
Westrock Technographics
Westrock Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westrock and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 57560 Westrock employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westrock has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) for Absence and Leave Management in 2024, Amtech EnCore ERP for Manufacturing ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westrock is running and its propensity to invest more and deepen its relationship with SAP , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westrock revenues, which have grown to $20.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westrock intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westrock Tech Stack and Enterprise Applications
Westrock ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Westrock implemented SAP ERP ECC 6.0 to support core ERP Financial processes across PBO plants, warehouses, and subcontractor sites, executing a targeted rollout from May 2012 through December 2012. The implementation covered the PBO Division operational footprint, bringing manufacturing sites, distribution warehouses, and external subcontractor locations under a consistent ERP Financial configuration and operational model.
The project scope included system configurations and targeted enhancements, master data review, and comprehensive configuration of cost accounting capabilities. Key functional capabilities implemented in SAP ERP ECC 6.0 included Material Ledger and Standard Cost processing, with documented plant closing workflows that referenced DUV, Cost Collectors, Production Orders, and Order Settlements to support manufacturing cost capture and inventory valuation.
Testing and validation phases were structured across unit and integration levels, with UAT testing, system validation, and regression testing, followed by post go live ECP validation, stabilization, and ongoing support. The team also supported the period closing process and led training and testing activities that encompassed all functional areas, delivering transaction based and cross functional training materials to operational users.
Program governance included ongoing management of the PBO Division annual standard cost process for manufacturing sites, warehouses, and subcontractors, and a formal post go live gap analysis as sites went live. Lessons learned were documented and processes were modified to prevent reoccurrences, enabling knowledge transfer to end users and operational stabilization of SAP ERP ECC 6.0 for ERP Financial operations.
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2016 | 2016 |
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Westrock HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | UKG Workforce Central (ex Kronos Workforce Central) | UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) | Absence and Leave Management | HCM | n/a | 2024 | 2025 |
In 2024, Westrock implemented UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) as its Absence and Leave Management solution. The deployment replaced UKG Workforce Central (ex Kronos Workforce Central) and targeted absence controls across Westrock's manufacturing operations, covering approximately 50,000 team members in more than 320 operating and business facilities across North America, South America, Europe and Asia-Pacific.
The implementation emphasized core absence management functional modules, including absence tracking, configurable leave types and accrual rules, absence request and approval workflows, and eligibility and compliance rule configuration. Configuration and system design work reflected the responsibilities described for a Senior Kronos Architect, including detailed system configuration, documentation of settings and ongoing changes, and formal gap analysis against business requirements.
Migration activities included mapping legacy configurations from UKG Workforce Central to UKG Pro Workforce Management Absence, conducting gap analysis to identify required configuration and development changes, and executing test plans and test cases to validate leave rules and approval routing. Operational coverage focused on HR and operations teams responsible for timekeeping, leave administration and workforce planning across manufacturing sites and business units.
Governance and rollout centered on comprehensive business requirement documentation, test artifacts, user training materials and implementation documentation to support adoption and change control. The deployment required translating complex configuration into clear operational procedures, with the Senior Kronos Architect providing subject matter expertise throughout requirements capture, testing and rollout.
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Absence and Leave Management | HCM |
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2015 | 2015 |
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Applicant Tracking System | HCM |
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2016 | 2016 |
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Applicant Tracking System | HCM |
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2020 | 2020 |
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BackGround Screening | HCM |
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2015 | 2015 |
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Benefits Administration | HCM |
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2015 | 2015 |
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Benefits Administration | HCM |
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2021 | 2021 |
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Compensation Management | HCM |
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2021 | 2021 |
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Contingent Labor Management | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2000 | 2002 |
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Employee Engagement | HCM |
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2017 | 2017 |
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Employee Engagement | HCM |
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2022 | 2022 |
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Employee Experience | HCM |
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2022 | 2022 |
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Employee Experience | HCM |
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2019 | 2019 |
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HR Compliance | HCM |
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2017 | 2017 |
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HR Service Delivery | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2014 | 2014 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2016 | 2017 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2000 | 2002 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Talent Management | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Video Interviewing | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Planning | HCM |
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2017 | 2017 |
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Westrock ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amtech | Legacy | Amtech EnCore ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Westrock implemented Amtech EnCore ERP. The deployment targeted Manufacturing ERP functions to support plant-level purchasing, MRP scheduling and production planning at Westrock Lake Mary, Florida, aligning system outputs with procurement and scheduling managers and the customer service team.
Amtech EnCore ERP was configured to run Amtech MRP scheduling workflows, purchase order processing, raw material receipt tracking, inspection checkpoints, production quantity planning and ship date coordination. Configuration emphasized MRP scheduling capabilities to orchestrate order execution from placement to fulfillment and to manage daily logistics volumes, including handling up to seven truckload shipments per day as recorded by plant operations. Inventory and shop floor control functions provided two week advance schedules and detailed completion plans to supervisors and customer service, supporting rush order management and daily fulfillment planning.
Operational governance included defined scheduling and procurement workflows, supplier communication protocols for resolving fulfillment discrepancies and inspection-driven quality checkpoints embedded in purchase order lifecycles. Steady state operations were centered on the purchasing and scheduling organization at the plant, with the Purchasing and Scheduling Manager responsible for optimizing Amtech MRP scheduling system workflows and streamlining system-driven processes. A documented achievement was the orchestration of efficient utilization of the Amtech MRP scheduling system to streamline order execution from placement through fulfillment.
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Westrock AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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Westrock AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Westrock Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Westrock Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2016 | 2016 |
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Westrock Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Westrock SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Supply Chain Management | SCM |
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2012 | 2012 |
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Transportation Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2017 | 2017 |
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Westrock CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Westrock EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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EPM | EPM |
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2017 | 2017 |
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Westrock ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2015 | 2015 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Westrock PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2016 | 2016 |
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Westrock Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Westrock SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Westrock TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Westrock PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Master Data Management | PaaS |
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2024 | 2024 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Westrock IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Westrock CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Westrock
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP and Chief Financial Officer | CXO | Finance | |
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Chief Procurement Officer | CXO | Procurement | |
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Senior Director, Converting Procurement | Director | Procurement | |
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Director, Corporate Services Procurement | Director | Procurement | |
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Director, Sourcing Execution | Director | Procurement | |
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Senior Director- Corporate Tax | Director | Finance | |
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Tax Director | Director | Finance | |
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Director of Indirect Taxes | Director | Finance | |
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Chief Information and Digital Officer | CXO | IT | |
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VP, HR Services | VP | HR | |
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Vice President Operations | VP | Operations | |
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Director Of Payroll | Director | Finance | |
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Director Of Information Technology | Director | IT | |
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Chief Human Resources Officer | CXO | HR | |
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Manager of Benefit Analytics, Compliance & Int'l Benefits | Manager | HR | |
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VP, Chief Compliance Officer and Deputy General Counsel | CXO | Legal | |
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Director Human Resources | Director | HR | |
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Executive Vice President, General Counsel & Secretary and Chief Legal Officer | CXO | Legal | |
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HR Manager | Manager | HR | |
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Assistant Salesforce CRM Administrator | Manager | Marketing | |
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VP, Talent Acquisition & HR Operations | VP | HR | |
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Vice President, Total Rewards | VP | HR | |
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Director, Global HR Systems | Director | HR | |
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Human Resources Director | Director | HR | |
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Director, Human Resources | Director | HR | |
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Sr Director, Payroll Operations | Director | HR | |
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Manager Payroll Systems | Manager | HR | |
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Manager, HRIS | Manager | HR | |
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Apps Being Evaluated by Westrock Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westrock IT executives and key decision makers. This section highlights Westrock's latest recorded technology evaluations, including Oracle JD Edwards EnterpriseOne for ERP Financial on 2026-02-24, Microsoft Dynamics NAV for ERP Financial on 2026-01-17, and PayPal Enterprise for Payment Processing on 2026-01-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westrock digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-24 | Westrock | Evaluated | Oracle | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP |
| 2026-01-17 | Westrock | Evaluated | Microsoft | Microsoft Dynamics NAV | ERP Financial | ERP |
| 2026-01-14 | Westrock | Evaluated | PayPal | PayPal Enterprise | Payment Processing | ERP |
| 2025-12-02 | Westrock | Evaluated |
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Software Licensing | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Westrock Technographics
Westrock is a Manufacturing organization based in United States,
with around 57560 employees and annual revenues of $20.30 billion.
Westrock operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) and Amtech EnCore ERP,
covering areas like ERP Financial, Absence and Leave Management and Manufacturing ERP.
Westrock has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Amtech.
Westrock recently adopted applications including
UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) in 2024, Verdantis Harmonize in 2024 and Palantir AIP Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westrock’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westrock’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westrock technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.