Xerox Holdings
201 Merritt 7,
Norwalk, 06851-1056, CT,
United States
Norwalk, 06851-1056, CT,
United States
1 203-849-5216
Professional Services
Xerox Holdings Technographics
Xerox Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Xerox Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26300 Xerox Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Xerox Holdings has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2018, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Xerox Holdings is running and its propensity to invest more and deepen its relationship with Oracle , SAP , KDS Neo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Xerox Holdings revenues, which have grown to $6.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Xerox Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Xerox Holdings Tech Stack and Enterprise Applications
Xerox Holdings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Xerox Holdings implemented Oracle NetSuite ERP as its ERP Financial platform. The Oracle NetSuite ERP implementation targeted corporate finance and accounting processes across Xerox Holdings, consolidating core financial workflows into a cloud native ERP Financial instance.
Configuration emphasized core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting, mapped to standard ERP Financial workflows. Process automation used native Oracle NetSuite ERP capabilities for transaction posting, period close sequencing, intercompany accounting, and consolidated reporting orchestration.
The deployment was provisioned on Oracle Cloud Infrastructure and integrated with Oracle Cloud EPM, Oracle Autonomous Database, Oracle Commerce, and Oracle Integration to support planning and consolidation, enterprise data persistence, commerce order flows, and systems connectivity. Governance established centralized financial controls and standardized close and reporting processes, with orchestration between Oracle NetSuite ERP, Oracle Cloud EPM, and Oracle Integration to align financial operations and planning across the organization.
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ERP Financial | ERP |
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2014 | 2015 |
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ERP Financial | ERP |
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2023 | 2024 |
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Expense Management | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2013 | 2013 |
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Xerox Holdings HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Xerox Holdings implemented Oracle Cloud HCM Absence Management as its Absence and Leave Management application. The deployment focused on Oracle Cloud infrastructure and targeted Xerox Corporation Webst er NY operations, aligning absence processes with Oracle Fusion Cloud HR and Fusion Payroll modules to create a unified absence record source across HR and payroll systems.
Configuration work included development of an Absence fast formula and remediation of HCM Extracts and the Payroll interface, recorded by an Oracle HCM Cloud Technical Consultant on the Xerox account. Functional coverage encompassed standard absence and leave management capabilities such as absence entitlements, request and approval workflows, balance calculations, and payroll posting integration, with primary business impact on HR and Payroll workflows and technical HRIS configuration ownership.
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Applicant Tracking System | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2014 | 2014 |
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Experience | HCM |
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2015 | 2015 |
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HR Compliance | HCM |
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2014 | 2014 |
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HR Service Delivery | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2000 | 2000 |
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Talent Sourcing | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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Xerox Holdings ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009, Xerox Holdings implemented Oracle Field Service Cloud (ex TOA ETAdirect) to support Field Service Management across its service operations. The engagement centered on embedding Oracle Field Service Cloud as the operational platform, with development and maintenance work performed against both Oracle Applications Release 11i and Release R12.
Implementation work included a requisition interface built into the iProcurement module, a print purchase order report, and changes to the requisition approval workflow notification to align procurement approvals with field service scheduling. The team developed an Advance pricing form in Order Management to support complex pricing needs, and maintained customizations inside Oracle Field Service to adapt dispatch and afterhours handling to Xerox operational requirements.
The technical footprint referenced OA Framework, Oracle 9i, PL/SQL, JAVA, Report Builder 6i, Form Builder 6i, XML Publisher, Discoverer 10G, and CR, and the project operated within P2P processes. Notable integration touchpoints included the iProcurement interface and P2P report flows, while Order Management pricing logic was extended to feed service billing and fulfillment routines.
Program governance included modification of approval workflows and notification routing to enforce new procurement-to-service handoffs, plus ongoing maintenance of Oracle Field Service customizations. The project also consolidated multiple existing CRM systems into a single to-be system to streamline customer and service case data for the Oracle Field Service Cloud implementation.
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Field Service Management | ERP Services and Operations |
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2005 | 2005 |
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Field Service Management | ERP Services and Operations |
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2021 | 2021 |
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Lease Management | ERP Services and Operations |
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2012 | 2013 |
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Lease Management | ERP Services and Operations |
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2015 | 2015 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Xerox Holdings AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2023 | 2024 |
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Xerox Holdings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Xerox Holdings Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2023 | 2024 |
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Data Warehouse | Analytics and BI |
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2009 | 2009 |
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Xerox Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Xerox Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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1993 | 1994 |
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Xerox Holdings eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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Xerox Holdings CRM
Xerox Holdings EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2023 | 2023 |
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EPM | EPM |
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2018 | 2018 |
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Xerox Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Xerox Holdings PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2007 | 2007 |
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Xerox Holdings Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Xerox Holdings SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Sales Performance Management | SPM |
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2008 | 2008 |
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Xerox Holdings TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2024 | 2025 |
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Treasury Management | TRM |
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2016 | 2016 |
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Xerox Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2024 | 2025 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Xerox Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2000 | 2000 |
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Database Management | IaaS |
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2018 | 2018 |
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Xerox Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Xerox Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Xerox Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Xerox Holdings IT executives and key decision makers. This section highlights Xerox Holdings's latest recorded technology evaluations, including Schlumberger Intersect for Reservoir Simulation on 2025-07-01, EPIC EHR for Electronic Health Record on 2025-03-20, and PAYONE for Payment Processing on 2025-01-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Xerox Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Xerox Holdings Technographics
Xerox Holdings is a Professional Services organization based in United States,
with around 26300 employees and annual revenues of $6.22 billion.
Xerox Holdings operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle Cloud HCM Absence Management and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like ERP Financial, Absence and Leave Management and Field Service Management.
Xerox Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle.
Xerox Holdings recently adopted applications including
SAP Customer Experience (SAP CX) in 2024, Plauti Data Management in 2024 and SAP Business Integrity Screening in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Xerox Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Xerox Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Xerox Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.