List of 1C Enterprise CRM Customers
Moscow, 127434,
Russia
Since 2010, our global team of researchers has been studying 1C Enterprise CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 1C Enterprise CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 1C Enterprise CRM for CRM include: Gazprom, a Russia based Oil, Gas and Chemicals organisation with 466100 employees and revenues of $111.00 billion, TAIF-NK, a Russia based Oil, Gas and Chemicals organisation with 3990 employees and revenues of $2.64 billion, Al-Farabi Kazakh National University, a Kazakhstan based Education organisation with 2300 employees and revenues of $380.0 million and many others.
Contact us if you need a completed and verified list of companies using 1C Enterprise CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The 1C Enterprise CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Al-Farabi Kazakh National University | Education | 2300 | $380M | Kazakhstan | 1C Company | 1C Enterprise CRM | CRM | 2010 | n/a |
In 2010, Al-Farabi Kazakh National University implemented 1C Enterprise CRM in the Customer Relationship Management category. The deployment used the 1C:Enterprise 8.2 platform and was configured to automate core administrative operations including accounting, finance, human resources, and broader management activities.
Implementation centered on functional modules for contact and case management, financial accounting and reporting, personnel records and HR workflows, and administrative management processes, with the 1C Enterprise CRM configured to surface role-based interfaces for finance and HR teams. Configuration work included data model adaptation and forms customization to reflect university-specific entities such as staff records and departmental cost centers, alongside process automation for routine approvals and record updates.
The deployment covered central administrative departments across the university, aligning Customer Relationship Management workflows with finance and HR operational processes to reduce manual handoffs. Governance established centralized configuration control and role-based access policies within 1C:Enterprise 8.2, with programmed workflows governing approvals and data stewardship for administrative users.
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Gazprom | Oil, Gas and Chemicals | 466100 | $111.0B | Russia | 1C Company | 1C Enterprise CRM | CRM | 2010 | n/a |
In 2010, Gazprom implemented 1C Enterprise CRM as its Customer Relationship Management solution. The deployment centralized customer and contract records to support corporate account management, commercial operations, and customer service functions across the organization.
The 1C Enterprise CRM implementation encompassed core CRM capabilities including contact and account management, opportunity tracking, contract lifecycle support, case management, configurable workflow automation, and operational reporting. Configuration emphasized role based access controls and business rule configuration to align system behavior with Gazprom's sales and service workflows.
Architecturally the deployment followed 1C Enterprise platform patterns with modular configuration to support localization and incremental extensions. The implementation created a single customer master and structured CRM datasets to enforce record governance, auditability, and consistent reference data for commercial teams.
Governance included centralized ownership of customer master data, staged user onboarding, and standardized sales and service processes to reduce data fragmentation. The rollout prioritized process standardization and operational controls while keeping the CRM extensible for additional modules or future integration work.
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TAIF-NK | Oil, Gas and Chemicals | 3990 | $2.6B | Russia | 1C Company | 1C Enterprise CRM | CRM | 2005 | n/a |
In 2005, TAIF-NK implemented 1C Enterprise CRM to consolidate customer data and manage relationship workflows. The deployment of 1C Enterprise CRM is categorized as Customer Relationship Management and was developed as a customized 1C:Enterprise system tailored to the companys business processes.
Coded programs using 1C:Enterprise delivered a suite of functional modules, including customer relationship management, accounting, payroll calculation, HR management, sales, warehouse management and financial planning. The 1C Enterprise CRM implementation used in-application configuration and coded logic to define data models, transactional workflows, forms and reporting aligned to order-to-cash and customer lifecycle processes.
The project consolidated CRM capability within the broader 1C:Enterprise environment, enabling integrated data flows between customer management, sales order processing, inventory control and financial planning modules. Operational coverage included core business functions across sales, finance, HR and warehouse operations at TAIF-NK, with module-to-module exchanges handled inside the 1C application landscape.
Governance and rollout were realized through code-based extensions and modular configuration inside 1C Enterprise CRM to enforce business rules and workflow sequencing. The implementation emphasizes a customized, code-driven 1C solution embedding CRM, financial and operational processes rather than a standalone off-the-shelf CRM product.
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