List of 8x8 Jitsi as a Service Customers
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Since 2010, our global team of researchers has been studying 8x8 Jitsi as a Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 8x8 Jitsi as a Service for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 8x8 Jitsi as a Service for Audio Video and Web Conferencing include: Brave, a United States based Professional Services organisation with 210 employees and revenues of $24.0 million, Care Monitor, a Australia based Professional Services organisation with 60 employees and revenues of $6.0 million, Orbits Australia, a Australia based Media organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using 8x8 Jitsi as a Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brave | Professional Services | 210 | $24M | United States | 8x8, Inc. | 8x8 Jitsi as a Service | Audio Video and Web Conferencing | 2021 | n/a |
In 2021, Brave implemented 8x8 Jitsi as a Service to build Brave Talk, a privacy focused, in browser video conferencing feature embedded into the Brave browser in the United States. Brave used 8x8 Jitsi as a Service, built on JaaS Jitsi technology, to accelerate time to market and reduce development effort while offloading infrastructure management to 8x8.
The implementation concentrated on embedding 8x8 Jitsi as a Service client components and WebRTC media flows into the Brave browser user interface, configuring session management, room creation, and browser media permission workflows to meet privacy requirements. Brave Talk retained client side control for user experience and privacy controls, while relying on JaaS managed signaling and media relay for conferencing infrastructure.
Integration scope was limited to the Brave browser product, impacting product engineering, privacy engineering, and quality assurance teams in the United States. Operational responsibilities for scaling, availability, and infrastructure maintenance were assigned to 8x8, allowing Brave to focus on front end integration and privacy governance.
Governance and rollout prioritized rapid launch, Brave launched Brave Talk in 2021 and used the 8x8 Jitsi as a Service platform to rapidly grow user adoption. Explicit outcomes included improved time to market, reduced development effort, and offloaded infrastructure management to 8x8.
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Care Monitor | Professional Services | 60 | $6M | Australia | 8x8, Inc. | 8x8 Jitsi as a Service | Audio Video and Web Conferencing | 2024 | n/a |
In 2024, Care Monitor integrated 8x8 Jitsi as a Service as a core Communications Platform as a Service to deliver scalable, secure telehealth video and patient notification workflows across Australia. The deployment, announced in October 2024, supports thousands of unique patient interactions daily and focuses on clinician to patient telehealth sessions alongside automated SMS notifications using 8x8 SMS APIs.
The implementation configured 8x8 Jitsi as a Service to host embedded video sessions, handle session orchestration and media routing, and expose developer APIs for in-application calling. 8x8 SMS APIs were provisioned to drive patient notification workflows, appointment reminders and short form messaging, with configuration oriented toward encrypted media transport and access controls to meet HIPAA and health compliant requirements.
Operational coverage centered on clinical delivery and patient engagement functions across Care Monitor operations in Australia, supporting clinicians, care coordinators and patient-facing staff in high frequency telehealth use. Integrations were limited to the 8x8 service layer and SMS APIs as the primary communications endpoints, with the deployment scoped for cloud hosted scalability to manage thousands of daily interactions.
Governance emphasized health compliance controls, authenticated clinician access and session logging to align with HIPAA and health compliant video interactions. The October 2024 rollout is reported to have improved telehealth reliability and reduced development time and costs, while enabling secure video interactions between clinicians and patients through the 8x8 Jitsi as a Service implementation.
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Orbits Australia | Media | 10 | $1M | Australia | 8x8, Inc. | 8x8 Jitsi as a Service | Audio Video and Web Conferencing | 2022 | n/a |
Orbits Australia implemented 8x8 Jitsi as a Service in 2022 to power scalable, mobile-optimized video for immersive virtual venues and events in the Australia region. Apps Category:
The deployment was selected and deployed in early 2022 and was fully operational within a week, with the 8x8 Jitsi as a Service instance configured for on-demand session provisioning to avoid always-on servers. Configuration emphasized mobile-optimized video delivery and adaptive streaming to support event peak concurrency, reflecting typical capabilities of a hosted video conferencing platform.
Operational coverage focused on event production and virtual venue hosting for the Australia region, with the service used to handle peak event traffic and reduce infrastructure overhead. Governance centered on event-based provisioning and lightweight operational processes, and outcomes explicitly reported included improved scalability for event peaks and reduced operational costs by avoiding always-on servers.
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