List of 8x8 Virtual Office Customers
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United States
Since 2010, our global team of researchers has been studying 8x8 Virtual Office customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 8x8 Virtual Office for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 8x8 Virtual Office for Call Center include: Acer, a Taiwan based Manufacturing organisation with 9026 employees and revenues of $8.44 billion, American Tire Distributors, a United States based Distribution organisation with 5000 employees and revenues of $5.50 billion, Alliant Insurance Services, a United States based Insurance organisation with 14000 employees and revenues of $5.00 billion, Southwark Council, a United Kingdom based Government organisation with 4150 employees and revenues of $1.29 billion, Sibelco Group, a Belgium based Oil, Gas and Chemicals organisation with 5000 employees and revenues of $1.20 billion and many others.
Contact us if you need a completed and verified list of companies using 8x8 Virtual Office, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The 8x8 Virtual Office customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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360 Painting | Construction and Real Estate | 10 | $1M | Canada | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2023 | n/a |
In 2023, 360 Painting deployed 8x8 Virtual Office as a CRM on its website to centralize inbound customer contacts and streamline lead capture. The 360 Painting implementation used 8x8 Virtual Office as a CRM to support customer engagement and lead management across its small Canadian operations, emphasizing web-embedded contact points and browser-based telephony to convert website visitors into phone interactions.
Functional modules configured in 8x8 Virtual Office included click-to-call, presence-based routing, call logging, and voicemail capture, creating contact records aligned with CRM workflows for scheduling and field operations. The architecture is cloud-hosted SaaS delivered through an embedded website widget, with interaction data retained in the 8x8 Virtual Office environment and accessible to the team for follow-up. Rollout covered the single office and ten employees, with governance focused on phone ownership, contact data entry standards, and centralized voicemail monitoring.
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360 Painting | Professional Services | 150 | $20M | United States | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2022 | n/a |
In 2022, 360 Painting deployed 8x8 Virtual Office as a CRM to centralize customer interactions and manage inbound leads. The deployment is used on their website, 360painting.net, to capture and route customer inquiries and to support customer-facing teams across the United States. 360 Painting operates with roughly 150 employees and configured the solution for company-wide access by sales and service staff.
The implementation uses the cloud-hosted 8x8 Virtual Office platform with a browser-based web widget embedded on the public site, enabling click-to-call and in-browser voice communication tied to contact records. Functional capabilities configured include contact management, call logging, presence-based routing, and interaction history to support scheduling and sales workflows typical of a CRM. Configuration emphasized role-based user accounts and queue management to align digital leads with internal dispatch and field scheduling processes.
Operational scope covers sales, customer service, and field operations coordinating painting jobs, with web-originated requests funneled into unified call and contact queues. Governance focused on standardized user profiles, call queue configurations, and web lead capture workflows to ensure consistent triage of website traffic. By using 8x8 Virtual Office as a CRM, 360 Painting unified phone and web lead channels under a single communications and customer record layer.
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360 Painting Of Rdu | Construction and Real Estate | 10 | $1M | United States | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2021 | n/a |
In 2021, 360 Painting Of Rdu deployed 8x8 Virtual Office as a CRM to centralize customer contact and inbound lead handling. The 8x8 Virtual Office deployment from vendor 8x8, Inc. is cloud hosted and embedded on the company's website to surface voice and messaging channels for customer engagement. Functional capabilities implemented include web click to call lead capture, unified interaction logging attached to contact records, and presence based routing to office staff.
Operational scope covers the small business office and field coordination for painting crews, with CRM workflows supporting sales, customer service, and dispatch functions. Governance was organized around shared contact records and centralized communication logs to ensure a single thread customer history accessible to office staff and technicians. 360 Painting Of Rdu 8x8 Virtual Office CRM configuration emphasizes lightweight SaaS architecture and web integration for continuous lead capture from the site.
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3d Rehabilitation | Healthcare | 50 | $5M | United Kingdom | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2023 | n/a |
In 2023, 3d Rehabilitation deployed 8x8 Virtual Office as its Call Center solution, embedding the application on its public website to handle client inquiries, appointment bookings, and outbound patient outreach. The implementation reflects a cloud-first telephony approach for a 50-person healthcare provider operating in the United Kingdom.
The implementation leveraged core Call Center capabilities of 8x8 Virtual Office including browser-based softphone access, business phone extensions, automated call distribution, IVR-style routing, call recording, and voicemail for operational review and compliance. Configuration work focused on user provisioning for reception and clinical staff, queue and hunt group setup for appointment lines, and role-based access to call logs and recordings.
The 8x8 Virtual Office widget was embedded into the corporate website to enable click-to-call and web-initiated voice sessions, aligning digital touchpoints with patient engagement workflows. Operational coverage centers on reception, scheduling, and administrative functions, using cloud-hosted infrastructure to minimize on-premises telephony hardware.
Governance was organized through centralized telephony administration within 3d Rehabilitation, with administrators managing user accounts, routing rules, and compliance settings while training emphasized secure call handling and messaging. 8x8 Virtual Office as a Call Center platform supports patient intake, scheduling, and client communications for 3d Rehabilitation.
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4D NAV | Professional Services | 17 | $2M | United States | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2023 | n/a |
In 2023, 4D NAV deployed 8x8 Virtual Office from 8x8, Inc. as its Call Center platform. The implementation positions 8x8 Virtual Office as a cloud-hosted unified communications and contact layer for the professional services firm, providing web-based softphone access, inbound call handling, and common call center capabilities such as call routing and presence that align with small-organization operational needs.
The deployment is surfaced on the company website as the primary client contact channel, using 8x8 Virtual Office to enable click-to-call and web-based voice interactions for client-facing teams. Operational scope is concentrated on client services and sales within the 17-employee firm, with centralized administration and user provisioning used to govern phone numbers, access, and call handling workflows.
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Professional Services | 1942 | $730M | United States | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2019 | n/a |
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Professional Services | 330 | $87M | United Kingdom | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2019 | n/a |
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Non Profit | 10 | $1M | United States | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2024 | n/a |
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Manufacturing | 50 | $5M | United Kingdom | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2016 | n/a |
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Manufacturing | 120 | $15M | United Kingdom | 8x8, Inc. | 8x8 Virtual Office | Call Center | 2021 | n/a |
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Buyer Intent: Companies Evaluating 8x8 Virtual Office
- Herakles, a United States based Communications organization with 15 Employees
- Louver Shop, a United States based Manufacturing company with 10 Employees
- Plessey Semiconductors, a United Kingdom based Manufacturing organization with 138 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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