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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

List of 8x8 Virtual Office Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
360 Painting Construction and Real Estate 10 $1M Canada 8x8, Inc. 8x8 Virtual Office Call Center 2023 n/a
In 2023, 360 Painting deployed 8x8 Virtual Office as a CRM on its website to centralize inbound customer contacts and streamline lead capture. The 360 Painting implementation used 8x8 Virtual Office as a CRM to support customer engagement and lead management across its small Canadian operations, emphasizing web-embedded contact points and browser-based telephony to convert website visitors into phone interactions. Functional modules configured in 8x8 Virtual Office included click-to-call, presence-based routing, call logging, and voicemail capture, creating contact records aligned with CRM workflows for scheduling and field operations. The architecture is cloud-hosted SaaS delivered through an embedded website widget, with interaction data retained in the 8x8 Virtual Office environment and accessible to the team for follow-up. Rollout covered the single office and ten employees, with governance focused on phone ownership, contact data entry standards, and centralized voicemail monitoring.
360 Painting Professional Services 150 $20M United States 8x8, Inc. 8x8 Virtual Office Call Center 2022 n/a
In 2022, 360 Painting deployed 8x8 Virtual Office as a CRM to centralize customer interactions and manage inbound leads. The deployment is used on their website, 360painting.net, to capture and route customer inquiries and to support customer-facing teams across the United States. 360 Painting operates with roughly 150 employees and configured the solution for company-wide access by sales and service staff. The implementation uses the cloud-hosted 8x8 Virtual Office platform with a browser-based web widget embedded on the public site, enabling click-to-call and in-browser voice communication tied to contact records. Functional capabilities configured include contact management, call logging, presence-based routing, and interaction history to support scheduling and sales workflows typical of a CRM. Configuration emphasized role-based user accounts and queue management to align digital leads with internal dispatch and field scheduling processes. Operational scope covers sales, customer service, and field operations coordinating painting jobs, with web-originated requests funneled into unified call and contact queues. Governance focused on standardized user profiles, call queue configurations, and web lead capture workflows to ensure consistent triage of website traffic. By using 8x8 Virtual Office as a CRM, 360 Painting unified phone and web lead channels under a single communications and customer record layer.
360 Painting Of Rdu Construction and Real Estate 10 $1M United States 8x8, Inc. 8x8 Virtual Office Call Center 2021 n/a
In 2021, 360 Painting Of Rdu deployed 8x8 Virtual Office as a CRM to centralize customer contact and inbound lead handling. The 8x8 Virtual Office deployment from vendor 8x8, Inc. is cloud hosted and embedded on the company's website to surface voice and messaging channels for customer engagement. Functional capabilities implemented include web click to call lead capture, unified interaction logging attached to contact records, and presence based routing to office staff. Operational scope covers the small business office and field coordination for painting crews, with CRM workflows supporting sales, customer service, and dispatch functions. Governance was organized around shared contact records and centralized communication logs to ensure a single thread customer history accessible to office staff and technicians. 360 Painting Of Rdu 8x8 Virtual Office CRM configuration emphasizes lightweight SaaS architecture and web integration for continuous lead capture from the site.
3d Rehabilitation Healthcare 50 $5M United Kingdom 8x8, Inc. 8x8 Virtual Office Call Center 2023 n/a
In 2023, 3d Rehabilitation deployed 8x8 Virtual Office as its Call Center solution, embedding the application on its public website to handle client inquiries, appointment bookings, and outbound patient outreach. The implementation reflects a cloud-first telephony approach for a 50-person healthcare provider operating in the United Kingdom. The implementation leveraged core Call Center capabilities of 8x8 Virtual Office including browser-based softphone access, business phone extensions, automated call distribution, IVR-style routing, call recording, and voicemail for operational review and compliance. Configuration work focused on user provisioning for reception and clinical staff, queue and hunt group setup for appointment lines, and role-based access to call logs and recordings. The 8x8 Virtual Office widget was embedded into the corporate website to enable click-to-call and web-initiated voice sessions, aligning digital touchpoints with patient engagement workflows. Operational coverage centers on reception, scheduling, and administrative functions, using cloud-hosted infrastructure to minimize on-premises telephony hardware. Governance was organized through centralized telephony administration within 3d Rehabilitation, with administrators managing user accounts, routing rules, and compliance settings while training emphasized secure call handling and messaging. 8x8 Virtual Office as a Call Center platform supports patient intake, scheduling, and client communications for 3d Rehabilitation.
4D NAV Professional Services 17 $2M United States 8x8, Inc. 8x8 Virtual Office Call Center 2023 n/a
In 2023, 4D NAV deployed 8x8 Virtual Office from 8x8, Inc. as its Call Center platform. The implementation positions 8x8 Virtual Office as a cloud-hosted unified communications and contact layer for the professional services firm, providing web-based softphone access, inbound call handling, and common call center capabilities such as call routing and presence that align with small-organization operational needs. The deployment is surfaced on the company website as the primary client contact channel, using 8x8 Virtual Office to enable click-to-call and web-based voice interactions for client-facing teams. Operational scope is concentrated on client services and sales within the 17-employee firm, with centralized administration and user provisioning used to govern phone numbers, access, and call handling workflows.
Professional Services 1942 $730M United States 8x8, Inc. 8x8 Virtual Office Call Center 2019 n/a
Professional Services 330 $87M United Kingdom 8x8, Inc. 8x8 Virtual Office Call Center 2019 n/a
Non Profit 10 $1M United States 8x8, Inc. 8x8 Virtual Office Call Center 2024 n/a
Manufacturing 50 $5M United Kingdom 8x8, Inc. 8x8 Virtual Office Call Center 2016 n/a
Manufacturing 120 $15M United Kingdom 8x8, Inc. 8x8 Virtual Office Call Center 2021 n/a
Showing 1 to 10 of 409 entries

Buyer Intent: Companies Evaluating 8x8 Virtual Office

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating 8x8 Virtual Office. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating 8x8 Virtual Office for Call Center include:

  1. Herakles, a United States based Communications organization with 15 Employees
  2. Louver Shop, a United States based Manufacturing company with 10 Employees
  3. Plessey Semiconductors, a United Kingdom based Manufacturing organization with 138 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD 8x8 Virtual Office Coverage

8x8 Virtual Office is a Call Center solution from 8x8, Inc..

Companies worldwide use 8x8 Virtual Office, from small firms to large enterprises across 21+ industries.

Organizations such as Acer, American Tire Distributors, Alliant Insurance Services, Southwark Council and Sibelco Group are recorded users of 8x8 Virtual Office for Call Center.

Companies using 8x8 Virtual Office are most concentrated in Manufacturing, Distribution and Insurance, with adoption spanning over 21 industries.

Companies using 8x8 Virtual Office are most concentrated in Taiwan, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of 8x8 Virtual Office across Americas, EMEA, and APAC.

Companies using 8x8 Virtual Office range from small businesses with 0-100 employees - 63.08%, to mid-sized firms with 101-1,000 employees - 29.83%, large organizations with 1,001-10,000 employees - 6.85%, and global enterprises with 10,000+ employees - 0.24%.

Customers of 8x8 Virtual Office include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified 8x8 Virtual Office customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.