List of Abrigo LOS Customers
Austin, 78727, TX,
United States
Since 2010, our global team of researchers has been studying Abrigo LOS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Abrigo LOS for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Abrigo LOS for Loan Management include: Northwest Bank, a United States based Banking and Financial Services organisation with 2190 employees and revenues of $520.0 million, Capital City Bank, a United States based Banking and Financial Services organisation with 1000 employees and revenues of $246.0 million, Chemung Canal Trust Company, a United States based Banking and Financial Services organisation with 343 employees and revenues of $23.0 million and many others.
Contact us if you need a completed and verified list of companies using Abrigo LOS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Abrigo LOS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Capital City Bank | Banking and Financial Services | 1000 | $246M | United States | Abrigo | Abrigo LOS | Loan Management | 2021 | n/a |
In 2021, Capital City Bank implemented Abrigo LOS as its Loan Origination System to centralize credit intake and underwriting workflows. The deployment established Abrigo LOS as the primary application for assembling borrower files, capturing applicant documents, and recording credit analyst findings for both personal and commercial loan requests.
Configuration work emphasized document intake and structured data entry, matching the noted daily tasks of credit analysts who gather tax returns, financial statements, credit reports, work history, and cash flow. The environment included loan file assembly capabilities and built in Loan to Value calculation and risk rating capture so credit analysts can record LTV and determine client risk ratings prior to passing files to lead analysts.
Operational use is described at the credit analyst level, with analysts organizing applicant information inside Abrigo LOS and forwarding completed files to lead analysts for final review. The platform is used to support annual loan reviews, enabling analysts to document changes in payment behavior, employment, cash flow, and property value that trigger more frequent review cycles if risk ratings increase.
Governance and workflow adjustments centered on a standardized handoff and review cadence, where completed applicant files and annual review notes are retained in Abrigo LOS and routed to lead analysts for decisioning and follow up. The implementation focused on credit underwriting, loan administration, and ongoing risk monitoring processes without external system integrator references.
|
 |
Chemung Canal Trust Company | Banking and Financial Services | 343 | $23M | United States | Abrigo | Abrigo LOS | Loan Management | 2020 | n/a |
In 2020, Chemung Canal Trust Company implemented Abrigo LOS, Apps Category "". The bank selected the Sageworks solution from Abrigo and deployed Credit Analysis, Risk Rating, and Loan Administration modules, and it also implemented Sageworks ALLL for allowance calculations within the loan review department.
The deployment was executed concurrently across the selected modules, with each product up and running within 90 days. The commercial loan department uses the Credit Analysis, Risk Rating, and Loan Administration capabilities exclusively, while the loan review department operates Sageworks ALLL for allowance calculation workflows.
Chemung Canal ran Abrigo alongside its internal systems during an initial parallel period to fine tune risk matrices and validate rating outputs, then transitioned to using Abrigo for all commercial risk ratings. This coexistence approach indicates a phased operational cutover pattern, preserving daily lending workflows while enabling configuration of credit models and risk-rating governance.
Process and governance adjustments accompanied the rollout, as concurrent implementation required broader organizational change to standardize loan-to-loan analysis and streamline administration across the commercial portfolio. The institution elected the all-at-once deployment to accelerate realization of the interconnected system, and it reported observing the benefits of the integrated solution shortly after go live.
|
 |
Northwest Bank | Banking and Financial Services | 2190 | $520M | United States | Abrigo | Abrigo LOS | Loan Management | 2023 | n/a |
In 2023 Northwest Bank implemented Abrigo LOS, launching the new loan origination platform for all of its business banking operations after a 10 month implementation effort. The deployment went live across business banking and small business lending teams, reflecting a bank-led rollout that the executive team credited to internal project teams and external partners who supported configuration and cutover activities.
Abrigo LOS was configured to support core loan origination workflows typical of a Loan Origination System, including application intake and data capture, underwriting rule configuration and automated decisioning workflows, document management and electronic file assembly, and explicit support for SBA and small business lending processes. The implementation narrative emphasizes workflow orchestration and configuration of lending decision gates, with business rules embedded to align intake to underwriting and servicing handoffs.
Operational governance centered on business banking as the primary operational scope, with training and process adoption driven by the Head of Small Business Banking and line-of-business managers. The project followed a consolidated rollout approach for business lending, with governance focused on workflow owners, configuration stewardship, and operational readiness for loan processing. Abrigo LOS, as the Loan Origination System, now underpins Northwest Bank business banking functions and intake to underwriting orchestration for small business and SBA lending.
|
Buyer Intent: Companies Evaluating Abrigo LOS
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||