List of Abrigo LOS Customers
Abrigo
5444 Wade Park Blvd Suite 400,
Raleigh, 27607, NC,
United States
Raleigh, 27607, NC,
United States
1 833-422-7446
Professional Services
850
$180M
Since 2010, our global team of researchers has been studying Abrigo LOS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Abrigo LOS for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Abrigo LOS for Loan Management include: Northwest Bank, a United States based Banking and Financial Services organisation with 2190 employees and revenues of $520.0 million, Capital City Bank, a United States based Banking and Financial Services organisation with 902 employees and revenues of $244.0 million, Frandsen Bank & Trust, a United States based Banking and Financial Services organisation with 350 employees and revenues of $50.0 million, Chemung Canal Trust Company, a United States based Banking and Financial Services organisation with 343 employees and revenues of $23.0 million, Hendricks County Bank, a United States based Banking and Financial Services organisation with 46 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Abrigo LOS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Abrigo LOS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Capital City Bank | Banking and Financial Services | 902 | $244M | United States | Abrigo | Abrigo LOS | Loan Management | 2021 | n/a |
In 2021, Capital City Bank implemented Abrigo LOS as its Loan Origination System to centralize credit intake and underwriting workflows. The deployment established Abrigo LOS as the primary application for assembling borrower files, capturing applicant documents, and recording credit analyst findings for both personal and commercial loan requests.
Configuration work emphasized document intake and structured data entry, matching the noted daily tasks of credit analysts who gather tax returns, financial statements, credit reports, work history, and cash flow. The environment included loan file assembly capabilities and built in Loan to Value calculation and risk rating capture so credit analysts can record LTV and determine client risk ratings prior to passing files to lead analysts.
Operational use is described at the credit analyst level, with analysts organizing applicant information inside Abrigo LOS and forwarding completed files to lead analysts for final review. The platform is used to support annual loan reviews, enabling analysts to document changes in payment behavior, employment, cash flow, and property value that trigger more frequent review cycles if risk ratings increase.
Governance and workflow adjustments centered on a standardized handoff and review cadence, where completed applicant files and annual review notes are retained in Abrigo LOS and routed to lead analysts for decisioning and follow up. The implementation focused on credit underwriting, loan administration, and ongoing risk monitoring processes without external system integrator references.
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Chemung Canal Trust Company | Banking and Financial Services | 343 | $23M | United States | Abrigo | Abrigo LOS | Loan Management | 2020 | n/a |
In 2020, Chemung Canal Trust Company implemented Abrigo LOS, Apps Category "". The bank selected the Sageworks solution from Abrigo and deployed Credit Analysis, Risk Rating, and Loan Administration modules, and it also implemented Sageworks ALLL for allowance calculations within the loan review department.
The deployment was executed concurrently across the selected modules, with each product up and running within 90 days. The commercial loan department uses the Credit Analysis, Risk Rating, and Loan Administration capabilities exclusively, while the loan review department operates Sageworks ALLL for allowance calculation workflows.
Chemung Canal ran Abrigo alongside its internal systems during an initial parallel period to fine tune risk matrices and validate rating outputs, then transitioned to using Abrigo for all commercial risk ratings. This coexistence approach indicates a phased operational cutover pattern, preserving daily lending workflows while enabling configuration of credit models and risk-rating governance.
Process and governance adjustments accompanied the rollout, as concurrent implementation required broader organizational change to standardize loan-to-loan analysis and streamline administration across the commercial portfolio. The institution elected the all-at-once deployment to accelerate realization of the interconnected system, and it reported observing the benefits of the integrated solution shortly after go live.
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Dover Federal Credit Union | Banking and Financial Services | 14 | $2M | United States | Abrigo | Abrigo LOS | Loan Management | 2018 | n/a |
In 2018, Dover Federal Credit Union implemented Abrigo LOS, a web-based loan origination system. The implementation targeted Loan Management to automate member business lending workflows and centralize loan decisioning and administration. The deployment supported the U.S. credit union's MBL function and its member-facing digital application channel.
Abrigo LOS was configured to deliver modules for member business lending, loan decisioning, workflow orchestration, loan administration, a digital application portal, and electronic signatures. Configuration emphasized automated decisioning rules and workflow routing to reduce manual handoffs. The solution provided an online application experience and embedded electronic signatures to shorten the borrower lifecycle.
The implementation used Abrigo LOS as a centralized Loan Management platform to process applications and manage lifecycle events. Operational coverage included underwriting and servicing for loans under $50,000 where turnaround compressed to one to two days. The deployment served core lending operations and the digital application channel for small business borrowers.
Governance and workflow changes included automated tickler tracking and streamlined HMDA reporting workflows, reducing manual administrative overhead. Reported outcomes included a 45% increase in the MBL portfolio without adding staff and improved examiner satisfaction. The project produced large time savings on tickler tracking and HMDA reporting and faster loan decision cycles for small business loans.
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Frandsen Bank & Trust | Banking and Financial Services | 350 | $50M | United States | Abrigo | Abrigo LOS | Loan Management | 2018 | n/a |
In 2018, Frandsen Bank & Trust implemented Abrigo LOS to consolidate spreading, documentation, checklists, and pipeline tracking across commercial and agricultural lending. The U.S. regional bank rolled the solution out to its branches and enforced 100% mandatory adoption for lending staff. The deployment aligned intake and origination at branch level with centralized monitoring of loan pipeline status.
The deployment used Abrigo LOS modules for financial statement spreading, document management, checklist automation, and pipeline tracking, configured to support commercial and agricultural loan workflows. Configuration focused on standardizing checklist-driven intake, underwriting tasks, and document retention to reduce manual handoffs. These functional modules were applied across origination, underwriting, and pipeline reporting processes, reflecting Loan Management best practices for workflow orchestration and operational control.
Operationally the solution covered branch lending teams and centralized credit oversight, and Abrigo LOS became the bank's system of record for originating commercial and agricultural loans. Governance included mandatory usage policies and process standardization to enforce consistent documentation and pipeline visibility. The vendor case study reports measurable efficiency gains and improved scalability to support growth and acquisitions.
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Hendricks County Bank | Banking and Financial Services | 46 | $5M | United States | Abrigo | Abrigo LOS | Loan Management | 2023 | n/a |
In 2023, Hendricks County Bank implemented Abrigo LOS as part of the 2023 Community Lending release from Abrigo. The U.S. community bank adopted Abrigo Community Lending to simplify workflows and accelerate loan origination across the institution, and it acted as an early user of the release. Hendricks County Bank implemented Abrigo LOS for Loan Management to support loan origination and underwriting functions.
Abrigo LOS was configured to support core Loan Management functions including loan origination workflows, underwriting case management, and centralized loan documentation, with workflow automation and standardized document templates to improve consistency. Configuration emphasized streamlined community banking capabilities, aligning system workflows with front line lending and underwriting processes.
Operational coverage extended across the bank, impacting lending, underwriting, and loan administration teams and standardizing documentation practices bank wide. The implementation was reported as seamless, delivering immediate productivity gains and improved consistency, and Hendricks County Bank halved underwriting time per loan following deployment.
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Banking and Financial Services | 2190 | $520M | United States | Abrigo | Abrigo LOS | Loan Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating Abrigo LOS
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Abrigo LOS Coverage
Abrigo LOS is a Loan Management solution from Abrigo.
Companies worldwide use Abrigo LOS, from small firms to large enterprises across 21+ industries.
Organizations such as Northwest Bank, Capital City Bank, Frandsen Bank & Trust, Chemung Canal Trust Company and Hendricks County Bank are recorded users of
Abrigo LOS for Loan Management.
Companies using Abrigo LOS are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Abrigo LOS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Abrigo LOS across Americas, EMEA, and APAC.
Companies using Abrigo LOS range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Abrigo LOS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Abrigo LOS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.