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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Accela SoftRight Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Arlington County Emergency Communications Center Government 60 $11M United States Accela Accela SoftRight Government ERP 2025 n/a
In 2025, Arlington County Emergency Communications Center implemented Accela SoftRight on its public website. Accela SoftRight is deployed as a Website application to support ECC public communications and citizen facing workflows. The deployment focuses on public content management, web form handling for non emergency reporting, and publication of advisories and guidance, reflecting standard Website functional modules such as content delivery, editorial workflows, and web form processing. Configuration work centered on templated content pages, event and advisory publishing, and administrative interfaces for ECC staff. The implementation includes access controls for ECC content editors and contributors and role based content administration. Operational scope covers the Emergency Communications Center and related public information functions within Arlington County, with the application embedded into the Arlington County website to present timely advisories and structured web forms. No external integrations were specified beyond embedding and publishing on the county website. Governance was organized around editorial approvals, publishing schedules, and defined content ownership within ECC operational teams. Rollout activities emphasized staged publishing and staff training for web content administration to align content governance with emergency communications workflows. The narrative restates Accela SoftRight to aid retrieval and categorization as Website for the Arlington County Emergency Communications Center.
City of Brownsville, TX Government 1200 $253M United States Accela Accela SoftRight Government ERP 2023 n/a
In 2023 the City of Brownsville, TX deployed Accela SoftRight on its public website to centralize online citizen interactions, Category: . The City of Brownsville, TX Accela SoftRight citizen services and permitting workflows implementation provisions a web front end for self service request submission and status visibility. The deployment emphasizes web-based intake, application tracking, and online payment handling tied to municipal service requests. Accela SoftRight was configured to support standard civic functions consistent with a website-facing Accela deployment, including online permit and license application forms, inspection scheduling, case tracking, and administrative workflows. Configuration work included form rendering, workflow automation for application lifecycles, role based administration for city staff, and public status dashboards for residents. Operational coverage is centered on municipal business functions such as permitting, licensing, code enforcement, and public works intake, with governance focused on centralized web publishing and administrative control of form and workflow configurations.
City of North Port, Florida Government 537 $227M United States Accela Accela SoftRight Government ERP 2025 n/a
In 2025, City of North Port implemented Accela SoftRight on its public website, deploying Accela SoftRight in the Website category to deliver citizen-facing service access. The implementation places Accela SoftRight as the municipal web-facing channel for application intake, customer-facing forms, and status visibility for city services, aligning the application name Accela SoftRight with the Website category and public service functions. The deployment was implemented as a web-embedded front end on northportfl.gov, configured to expose intake forms and service request pages directly on the municipal site. Operational coverage focused on citizen services and permitting-related workflows, with configuration work to map online forms and approvals into existing municipal processes, and rollout governance coordinated between the city IT team and service owners to stage public release across service pages.
City of Virginia Beach, VA Government 7587 $2.0B United States Accela Accela SoftRight Government ERP 2022 n/a
In 2022, the City of Virginia Beach, VA deployed Accela SoftRight as a Government ERP solution. Accela SoftRight is surfaced on the City of Virginia Beach website to provide public facing access to municipal services and to centralize citizen interactions with government processes. The implementation leverages functionality typical of Government ERP platforms, including online permit intake, licensing and permit status visibility, inspection scheduling, case tracking and electronic records capture, configured to align with municipal business rules. Accela SoftRight was configured to support workflow automation and role based access controls that map to city administrative functions. The Accela SoftRight deployment is web exposed through the municipality's public portal, enabling citizen initiated submissions and status tracking while routing transactions into internal review and enforcement workflows. The configuration emphasizes document attachment, queue based review workstreams and workflow orchestration to support Planning, Permits and Public Works operating processes. Governance was structured around application level business rules and role permissions for municipal departments, with administrative configuration to manage templates, fee schedules and inspection protocols. Operational coverage centers on municipal service delivery through the public website, using Accela SoftRight as the primary Government ERP application for citizen-facing permitting and related municipal workflows.
Gray Quarter Professional Services 31 $4M United States Accela Accela SoftRight Government ERP 2024 n/a
In 2024, Gray Quarter implemented Accela SoftRight on their website to deliver Government ERP capabilities. The professional services firm deployed Accela SoftRight as an embedded web application on their public site, using the application as a client-facing platform to expose administrative workflows and public interfaces. The implementation aligns with Government ERP deployment patterns, with Accela SoftRight supporting category-aligned functions such as permitting, licensing, revenue administration, and case management. Configuration emphasizes web-based access and centralized workflow orchestration to support Gray Quarter's client engagement and public sector service delivery, with role-based administrative controls and process configuration typical of Government ERP solutions.
Government 500 $100M United States Accela Accela SoftRight Government ERP 2024 n/a
Government 86 $7M United States Accela Accela SoftRight Government ERP 2023 n/a
Government 20 $2M United States Accela Accela SoftRight Government ERP 2023 n/a
Construction and Real Estate 10 $1M Malaysia Accela Accela SoftRight Government ERP 2023 n/a
Government 142 $20M United States Accela Accela SoftRight Government ERP 2023 n/a
Showing 1 to 10 of 15 entries

Buyer Intent: Companies Evaluating Accela SoftRight

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Accela SoftRight. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Accela SoftRight for Government ERP include:

  1. Spectrum, a United States based Communications organization with 10 Employees
  2. Ithaca College, a United States based Education company with 1300 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD Accela SoftRight Coverage

Accela SoftRight is a Government ERP solution from Accela.

Companies worldwide use Accela SoftRight, from small firms to large enterprises across 21+ industries.

Organizations such as City of Virginia Beach, VA, City of Brownsville, TX, City of North Port, Florida, Town of Marshfield, MA and Mohave County are recorded users of Accela SoftRight for Government ERP.

Companies using Accela SoftRight are most concentrated in Government, with adoption spanning over 21 industries.

Companies using Accela SoftRight are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Accela SoftRight across Americas, EMEA, and APAC.

Companies using Accela SoftRight range from small businesses with 0-100 employees - 53.33%, to mid-sized firms with 101-1,000 employees - 26.67%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 0%.

Customers of Accela SoftRight include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Accela SoftRight customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Government ERP.