List of Access Charity CRM Customers
Loughborough, LE11 3QF,
United Kingdom
Since 2010, our global team of researchers has been studying Access Charity CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Access Charity CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Access Charity CRM for CRM include: Framework, a United Kingdom based Non Profit organisation with 905 employees and revenues of $78.0 million, Cancer Council Victoria, a Australia based Non Profit organisation with 335 employees and revenues of $52.0 million, North Of England Zoological Society, a United Kingdom based Leisure and Hospitality organisation with 450 employees and revenues of $19.0 million and many others.
Contact us if you need a completed and verified list of companies using Access Charity CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Access Charity CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cancer Council Victoria | Non Profit | 335 | $52M | Australia | The Access Group | Access Charity CRM | CRM | 2016 | n/a |
In 2016 Cancer Council Victoria selected thankQ in February and went live with the solution in August 2016, a product that later evolved into Access Charity CRM following The Access Group acquisition. Access Charity CRM is the application now used by Cancer Council Victoria, Apps Category .
The implementation centered on supporter relationship and fundraising capabilities, with thankQ configured for fundraising, events, merchandise sales processing and supporter case management to create a single source of truth for supporter interactions. The deployment consolidated supporter records and donation transaction workflows, and implemented event booking and merchandise sales workflows consistent with charity CRM functional patterns.
Web donations and event bookings were integrated with the organisation website to surface online transactions directly into the CRM, enabling unified supporter histories and booking records. Operational coverage focused on fundraising, events and supporter services functions, with the CRM serving as the primary system of engagement for supporter-facing teams.
Rollout and governance followed a defined selection to go-live cadence in 2016, with selection in February 2016 and a production go-live in August 2016, and subsequent product continuity under the Access Charity CRM branding after acquisition. Configuration and process design emphasized supporter case management and centralized fundraising workflows to reduce data fragmentation across supporter touchpoints.
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Framework | Non Profit | 905 | $78M | United Kingdom | The Access Group | Access Charity CRM | CRM | 2025 | n/a |
In 2025 Framework implemented Access Charity CRM to strengthen supporter relationships and streamline fundraising processes. Access Charity CRM was deployed in the United Kingdom and the program began in 2025, with the charity reporting outcomes including an additional £23,000 in Gift Aid and improved fundraising analytics.
The deployment configured Access Charity CRM to automate Gift Aid processing and to centralize supporter profiles, standardize fundraising workflows, and improve donor data quality. Functional capabilities emphasized during the implementation included Gift Aid automation, supporter relationship management, fundraising campaign and donation record consolidation, and data hygiene workstreams that produced cleaner donor data and time savings for fundraising teams.
Integrations were explicitly implemented with JustGiving to capture donation records and reconcile supporter contributions, preserving transactional linkage for Gift Aid claims. Operational coverage focused on fundraising and supporter engagement teams across the UK, and governance centered on standardized data capture, campaign reporting workflows, and process handoffs between fundraising operations and finance to support automated Gift Aid processing and enhanced fundraising analytics.
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North Of England Zoological Society | Leisure and Hospitality | 450 | $19M | United Kingdom | The Access Group | Access Charity CRM | CRM | 2018 | n/a |
In 2018 the North of England Zoological Society implemented Access Charity CRM as its integrated supporter and visitor operations platform. The public announcement in the United Kingdom specified the selection of Access thankQ alongside Access Gamma to manage admissions, memberships, bookings and fundraising, positioning Access Charity CRM as the application lineage coordinating those modules.
The deployment configured Access thankQ capabilities for fundraising and supporter management, and extended module configurations to cover admissions, membership management and bookings workflows within Access Charity CRM. Functional workflows emphasized donor records, membership lifecycle handling, booking and ticketing orchestration, and consolidated reporting across visitor operations and supporter management.
Architecture and operational coverage were oriented to unify visitor-facing operations and fundraising teams at Chester Zoo, with the implementation integrating Access thankQ and Access Gamma into a single platform for ticketing, membership and donation processing. Rollout planning targeted admissions, memberships, bookings and fundraising business functions, and the deployment was explicitly intended to improve operational efficiencies and revenue.
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Buyer Intent: Companies Evaluating Access Charity CRM
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