List of Accruent vx Field Customers
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Since 2010, our global team of researchers has been studying Accruent vx Field customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accruent vx Field for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accruent vx Field for Field Service Management include: Tesco, a United Kingdom based Retail organisation with 340000 employees and revenues of $93.25 billion, Consolidated Communications, a United States based Communications organisation with 3200 employees and revenues of $1.20 billion, Edge Hill University, a United Kingdom based Education organisation with 3000 employees and revenues of $159.0 million and many others.
Contact us if you need a completed and verified list of companies using Accruent vx Field, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Accruent vx Field customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Consolidated Communications | Communications | 3200 | $1.2B | United States | Accruent | Accruent vx Field | Field Service Management | 2016 | n/a |
In 2016, Consolidated Communications implemented Accruent vx Field as a Field Service Management application. The company evaluated a number of field service software vendors, including its small homegrown provider, and selected Accruent vx Field primarily for its route optimization process and its integrated inventory module.
The deployment centered on configuring the route optimization engine and the integrated inventory capability to support scheduling and dispatch workflows. Accruent vx Field was configured to manage work order lifecycles, technician mobile work execution, automated scheduling rules, and parts allocation, reflecting standard Field Service Management functional workflows.
Operational coverage focused on field operations, dispatch, and inventory control teams, where the integrated inventory module governed on-vehicle stock and depot parts management while route optimization informed daily dispatch plans. The route optimization component was embedded into dispatch workflows to streamline technician assignments and service sequencing.
Governance and process changes were driven by operations and inventory management stakeholders, with new scheduling and parts replenishment procedures introduced to align with the Accruent vx Field configuration. Consolidated Communications Accruent vx Field Field Service Management deployment emphasized orchestration between dispatch, field technicians, and inventory processes to support consistent service execution.
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Edge Hill University | Education | 3000 | $159M | United Kingdom | Accruent | Accruent vx Field | Field Service Management | 2019 | n/a |
In 2019, Edge Hill University implemented Accruent vx Field for Field Service Management. The deployment centered on electronic work order handling and centralized dispatch to support campus operational maintenance activities across its estate.
Accruent vx Field was configured to automate work order allocation using a skills-based dispatch model, applying categorization and priority rules while evaluating available resources. The implementation included standard Field Service Management capabilities such as work order intake, automated scheduling and dispatch logic, technician assignment by credential and availability, and mobile task execution for field technicians.
Operational changes focused on formalizing work order taxonomy and a skills matrix to feed the automated allocation rules, and on updating dispatch workflows and role responsibilities for coordinators and field staff. Governance emphasized configuration controls around categorization and priority tiers, and a phased rollout aligned with process changes to ensure consistent use of the automated allocation functionality.
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Tesco | Retail | 340000 | $93.2B | United Kingdom | Accruent | Accruent vx Field | Field Service Management | 2019 | n/a |
In 2019, Tesco implemented Accruent vx Field as its Field Service Management solution to improve service operations and better focus on customers’ needs. The deployment emphasized Accruent vx Field and leveraged vx Maintain capabilities to bring consistent field execution across retail facilities and support customer-facing availability.
Configuration focused on core Field Service Management functions including work order management, asset lifecycle and preventive maintenance scheduling, and mobile workforce enablement. Accruent vx Field was configured for service templates, technician task assignment, time capture for field staff, and persistent service history to support store and facilities maintenance processes.
Operational coverage targeted store operations and facilities management with governance aligned to service SLAs and in-store operational priorities. Governance introduced centralized process definitions, role-based access for technicians and supervisors, and standardized reporting to drive consistent execution across sites.
The implementation used vx Maintain functionality to help Tesco better focus on customers’ needs by improving visibility into service history and response processes. Operational emphasis remained on aligning service execution with in-store customer experience and equipment availability.
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Buyer Intent: Companies Evaluating Accruent vx Field
- Grintec, a Austria based Professional Services organization with 18 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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