List of Actabl Hotel Effectiveness Customers
Since 2010, our global team of researchers has been studying Actabl Hotel Effectiveness customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Actabl Hotel Effectiveness for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Actabl Hotel Effectiveness for Workforce Management include: La Cantera Resort and Spa, a United States based Leisure and Hospitality organisation with 550 employees and revenues of $75.0 million, LaPlaya Beach & Golf Resort, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $25.0 million, Kana Hotel Group, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million, Kona Kai San Diego Resort, a United States based Leisure and Hospitality organisation with 100 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Actabl Hotel Effectiveness, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Actabl Hotel Effectiveness customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kana Hotel Group | Leisure and Hospitality | 150 | $20M | United States | Actabl | Actabl Hotel Effectiveness | Workforce Management | 2016 | n/a |
In 2016, Kana Hotel Group implemented Actabl Hotel Effectiveness in the category to establish a centralized operational system supporting property-level operations and accounting workflows at its Holiday Inn Express and Suites in Pensacola, FL. The deployment was positioned to support the opening activities that concluded in December 2017 and ongoing property operations through 2018.
Actabl Hotel Effectiveness was configured to manage hospitality-specific functional areas, including front desk workflow orchestration, direct bill account setup and management, daily deposit processing, accounts payable organization, weekly forecasting distribution, staff scheduling for guest service positions, and operational performance dashboards. Configuration emphasized point of service workflows and operational controls to codify best practices across guest services and back office financial tasks.
The implementation integrated with on property systems explicitly referenced by the organization, including Opera PMS for guest folios and reservation synchronization, Holidex and Concerto for distribution and channel feeds, and M3 Accounting for financial posting and reconciliation. These integrations provided end to end linkage between reservation and rate data, third party distribution feeds, operational transactions, and accounting entries to support finance and front office functions.
Governance and rollout centered on access controls by role, training and development of new guest service staff, and embedding the application into standard operating procedures created during the new build opening. Operational use included using Actabl Hotel Effectiveness to establish and document best practices for scheduling, deposit reconciliation, direct bill processing, and accounts payable processing across property operations.
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Kona Kai San Diego Resort | Leisure and Hospitality | 100 | $15M | United States | Actabl | Actabl Hotel Effectiveness | Workforce Management | 2020 | n/a |
In 2020, Kona Kai San Diego Resort implemented Actabl Hotel Effectiveness in a deployment focused on resort operations and guest engagement, categorized under Hotel Effectiveness. The implementation targeted operational visibility across the property in San Diego, integrating front desk workflows with guest communication and on-site activity coordination for the resort environment.
Actabl Hotel Effectiveness was configured to surface operational dashboards, guest engagement workflows, housekeeping tasking, and incident tracking consistent with Hotel Effectiveness platforms. Configuration work emphasized role-based access for front desk agents, housekeeping supervisors, spa and fitness coordinators, and marina tenant liaisons, and included workflow automation for task assignment and status tracking.
The implementation integrated with the resorts existing SaaS and cloud systems that are part of the operational stack, including ProfitSword and Acumatica for financial and operational data flows, Revinate for guest CRM, and guest engagement and operations tools referenced in SOPs such as Akia, ALICE, ResortPass, Mindbody, SpaSoft, and Jonas. Integration points were positioned to consolidate guest profiles, booking and activity data, and service requests into the Hotel Effectiveness system to reduce manual reconciliation across functions.
Governance and rollout included creation of comprehensive training materials and standard operating procedures for Actabl Hotel Effectiveness, and a supervisor training program to embed new workflows into daily operations. The rollout emphasized crossdepartment collaboration between operations, marketing, and revenue teams to standardize data collection and align guest engagement processes with existing class and membership programs.
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La Cantera Resort and Spa | Leisure and Hospitality | 550 | $75M | United States | Actabl | Actabl Hotel Effectiveness | Workforce Management | 2018 | n/a |
In 2018, La Cantera Resort and Spa deployed Actabl Hotel Effectiveness in the Workforce Management category. The engagement focused on property-level labor and operational analytics for a 13-outlet resort organized into four divisions, targeting Food and Beverage, Rooms, Spa, Recreation, and Golf business functions.
Actabl Hotel Effectiveness was configured to support labor forecasting, staffing and scheduling controls, labor standards management, and operational reporting aligned with workforce management workflows. Configuration emphasized role-based access, schedule templates by outlet, variance and exception reporting, and embedding labor standard rules into scheduling and payroll review processes.
The property operated Actabl Hotel Effectiveness alongside a suite of property and financial systems including InfoGenesis POS, Adaco procurement, BirchStreet, Sage Intacct finance, OneStream and ProfitSword analytics, with the Director of Business Systems and Analytics serving as property trainer for Hotel Effectiveness. Outputs from the application were incorporated into Visual Basic driven data presentations and bespoke report development used for asset management and ownership review.
Governance and rollout centered on cross-property projects for labor standards, report development, and property-level training, with operational ownership in finance and F&B controlling labor spending standards. The implementation supported analytical workflows and reporting that the property linked to outcomes including a reported GOP of 39 percent with a year over year increase of 2 percent, a 3.2 percent reduction in annual labor expense, and a 6.4 percent reduction in annual food cost from targeted menu and labor controls.
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Leisure and Hospitality | 250 | $25M | United States | Actabl | Actabl Hotel Effectiveness | Workforce Management | 2019 | n/a |
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