List of Actionstep Customers
Auckland, 1010,
New Zealand
Since 2010, our global team of researchers has been studying Actionstep customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Actionstep for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Actionstep for Legal Practice Management include: Hamilton Locke, a Australia based Professional Services organisation with 120 employees and revenues of $15.0 million, Ema Consulting, a Australia based Professional Services organisation with 30 employees and revenues of $4.0 million, Life Planning Law Firm, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Actionstep, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Actionstep customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ema Consulting | Professional Services | 30 | $4M | Australia | Actionstep | Actionstep | Legal Practice Management | 2025 | n/a |
In 2025, Ema Consulting implemented Actionstep on its website, Apps Category "". The deployment embedded Actionstep functionality into public-facing site components to centralize client intake and to initiate client engagement workflows, using Actionstep as the primary application for those website-driven processes.
Actionstep was configured to drive online intake forms, matter creation, and automated client notifications, aligning with the firmwide professional services workflow for client-facing teams. The implementation scope covers firm operations in Australia and impacts client intake, engagement management, and case tracking, with the website integration serving as the primary integration point for initiating Actionstep workflows and routing client submissions into the application.
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Hamilton Locke | Professional Services | 120 | $15M | Australia | Actionstep | Actionstep | Legal Practice Management | 2025 | n/a |
In 2025, Hamilton Locke implemented Actionstep. The firm is using Actionstep on their website to capture client intake, surface client-facing forms, and initiate matter records from web submissions, and Actionstep is deployed as the primary cloud-hosted application exposed through public web pages.
The implementation centers on matter management, client intake workflow automation, document generation, and task orchestration consistent with Actionstep capabilities. Deployment covers core professional services functions across the firm, with configuration focused on web-triggered workflows, automated matter creation, and client portal interactions. Governance and process ownership were organized around centralized template control and intake workflow stewardship by operations and practice leads to standardize web-to-matter handoffs and improve cross-team coordination.
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Life Planning Law Firm | Professional Services | 10 | $1M | United States | Actionstep | Actionstep | Legal Practice Management | 2024 | n/a |
In 2024, Life Planning Law Firm implemented Actionstep as its core practice management application. Apps Category . The firm configured Actionstep on its public website to capture client intake and to surface a client-facing portal, establishing Actionstep as the primary system for matter intake and client communications.
Deployment emphasized a compact, cloud-hosted configuration suited to a 10-person professional services firm, with Actionstep handling matter management, document automation, workflow automation, time capture, and billing modules consistent with legal practice management capabilities. Configuration focused on templated matter workflows and document templates to streamline case lifecycles, while an internal administrator managed user provisioning and role-based access. Integrations were limited to the website integration noted in the implementation, and operational coverage remained firm-wide across intake, casework, and billing functions without external system replacement language specified.
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Buyer Intent: Companies Evaluating Actionstep
- Eticloud United Kingdom, a United Kingdom based Professional Services organization with 45 Employees
- City of Toronto, a Canada based Government company with 42306 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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