List of Adobe Experience Manager Forms Customers
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United States
Since 2010, our global team of researchers has been studying Adobe Experience Manager Forms customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Adobe Experience Manager Forms for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Adobe Experience Manager Forms for Customer Experience include: Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, Home Depot, a United States based Retail organisation with 470000 employees and revenues of $159.51 billion, Walgreens Boots Alliance, a United States based Retail organisation with 312000 employees and revenues of $147.70 billion, CarMax, a United States based Retail organisation with 30000 employees and revenues of $26.54 billion, Discover Financial Services, a Capital One Company, a United States based Banking and Financial Services organisation with 21100 employees and revenues of $15.86 billion and many others.
Contact us if you need a completed and verified list of companies using Adobe Experience Manager Forms, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Adobe Experience Manager Forms customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CarMax | Retail | 30000 | $26.5B | United States | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2019 | n/a |
In 2019 CarMax implemented Adobe Experience Manager Forms to automate and digitize customer contract workflows, accelerating on-floor transaction processing. The deployment referenced Adobe Experience Manager Forms, Apps Category .
The implementation configured Adobe Experience Manager Forms for structured contract authoring, adaptive form templates, and automated data capture to pre-populate document fields. Form-driven workflows were instrumented to orchestrate document rendering and submission, aligning form validation and signature readiness with point of sale processes.
Adobe Experience Manager Forms was integrated with Adobe Sign to provide end-to-end electronic signature orchestration and contract finalization, removing manual paper handling from customer interactions. Operational coverage centered on sales associates and customer-facing contract execution across CarMax retail locations, standardizing the contract completion workflow.
Governance focused on embedding the new form and signature workflow into existing front-line procedures, reducing dependence on manual cueing and physical signature flags. As Senior Product Manager Jason Farneth summarized, this is an incredibly quick and easy process, whereas before associates had to guide customers through the contracts and use those yellow sign here flags, it is now all managed seamlessly in Adobe Sign and Adobe Experience Manager Forms.
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Coca-Cola United Kingdom | Consumer Packaged Goods | 3150 | $3.9B | United Kingdom | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2022 | n/a |
In 2022 Coca-Cola United Kingdom deployed Adobe Experience Manager Forms on its public website, using Adobe Experience Manager Forms to centralize customer-facing form delivery and document capture, Apps Category . The deployment placed Adobe Experience Manager Forms at the center of web form authoring and runtime for online interactions and document generation.
The implementation leveraged standard Adobe Experience Manager Forms capabilities such as adaptive form authoring, responsive rendering, server-side PDF generation and automated form submission workflows to support web-based form lifecycle management. Integration specifics were not provided, so governance and operational coverage focused on content author roles, template approvals and publishing pipelines, with primary business functions impacted including digital marketing and customer service teams responsible for form creation and compliance controls.
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Discover Financial Services, a Capital One Company | Banking and Financial Services | 21100 | $15.9B | United States | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2017 | n/a |
In 2017, Discover Financial Services implemented Adobe Experience Manager Forms within its Web Content Management portfolio to standardize digital form creation and document-driven customer experiences for marketing and digital product functions. Adobe Experience Manager Forms was deployed as the enterprise form platform to enable adaptive form authoring, server-side PDF generation, form data capture, and client-side validation for customer-facing workflows and internal marketing processes.
Configuration focused on reusable form templates, validation and business rules, workflow orchestration for multi-step approvals, and form lifecycle management to support campaign and servicing use cases. The implementation aligned product roadmaps with Enterprise Architecture and Data Architecture, and it was governed by Marketing Technology leadership to ensure integration patterns and delivery cadence matched enterprise standards.
Operational ownership rested with Marketing Technology and Digital product teams, where the platform was instrumented to feed data collection pipelines and to support orchestration across audience and campaign workflows. Governance emphasized adherence to Discover policies for risk and compliance, with architecture reviews, change control, and product backlog prioritization used to manage rollout and ongoing configuration of Adobe Experience Manager Forms.
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Retail | 470000 | $159.5B | United States | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2019 | n/a |
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Insurance | 200 | $320M | Spain | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2018 | n/a |
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Non Profit | 550 | $63M | United States | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2017 | n/a |
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Manufacturing | 800 | $5.0B | Singapore | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2025 | n/a |
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Non Profit | 5000 | $1.9B | United States | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2018 | n/a |
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Oil, Gas and Chemicals | 96000 | $284.3B | United Kingdom | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2018 | n/a |
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Insurance | 312 | $70M | United States | Adobe Systems | Adobe Experience Manager Forms | Customer Experience | 2019 | n/a |
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Buyer Intent: Companies Evaluating Adobe Experience Manager Forms
- Fairfax County, VA, a United States based Government organization with 22321 Employees
- La Banque Postale, a France based Banking and Financial Services company with 32000 Employees
- Pisacane Information Service, a Germany based Professional Services organization with 80 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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