List of Agilysys Authorize Customers
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Since 2010, our global team of researchers has been studying Agilysys Authorize customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys Authorize for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys Authorize for Payment Processing include: IHG United States, a United States based Leisure and Hospitality organisation with 4500 employees and revenues of $1.11 billion, Wind Creek Hospitality, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $800.0 million, Harrah's Cherokee Casino Resort, a United States based Leisure and Hospitality organisation with 3860 employees and revenues of $670.0 million, Kewadin Casinos, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys Authorize, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys Authorize customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Harrah's Cherokee Casino Resort | Leisure and Hospitality | 3860 | $670M | United States | Agilysys | Agilysys Authorize | Payment Processing | 2018 | n/a |
In 2018 Harrah's Cherokee Casino Resort deployed Agilysys Authorize in the category to support beverage and table service operations at its Cherokee, North Carolina resort. The deployment centered on point of sale interactions used by bartenders and cocktail servers, with staff operating POS terminals to input orders, split bills and calculate totals while delivering resort-class hospitality.
Configuration emphasized POS terminal authorization workflows and payment handling consistent with Agilysys Authorize, enabling card-present transaction processing at bar and table service points. Agilysys Authorize was used alongside existing front-of-house workflows, and staff training covered Agilysys product use and MICROS familiarity as part of operational readiness.
Operational scope included beverage service teams working venue shifts that extended through major events such as World Series of Poker circuit dates, with staff CARE certification noted for service governance. Governance focused on procedural training, point of sale operational standards and equipment maintenance routines, including POS terminal handling and cleaning station protocols observed by bartenders and cocktail servers between August 2018 and May 2019.
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IHG United States | Leisure and Hospitality | 4500 | $1.1B | United States | Agilysys | Agilysys Authorize | Payment Processing | 2023 | n/a |
In 2023, IHG United States implemented Agilysys Authorize as part of a payments modernization effort at its InterContinental Chicago property on the Magnificent Mile, focused on F&B payment workflows. Apps Category .
The deployment complemented existing Agilysys components including InfoGenesis POS, IG Flex and Agilysys Pay, integrating payment authorization into point of sale and flexible F&B ordering modules to reduce PCI scope and streamline payment capture. Agilysys Authorize is inferred as part of the broader Agilysys payments ecosystem supporting finance and payments operations in the United States, and implementation activity centered on authorization flows, tokenization aligned with POS transactions, and vendor support integration.
Operational scope focused on restaurant and bar point of sale at the high volume Magnificent Mile property, affecting F&B operations, guest checkout flows and finance support processes. Governance and rollout required coordination between F&B operations and finance teams for exception handling and vendor servicing, and the project aimed to improve guest payment convenience, strengthen vendor support and reduce the property PCI surface area as described.
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Kewadin Casinos | Leisure and Hospitality | 2500 | $150M | United States | Agilysys | Agilysys Authorize | Payment Processing | 2023 | n/a |
In 2023 Kewadin Casinos implemented Agilysys Authorize in the Payments category as part of an expanded Agilysys footprint across its Michigan properties. The deployment of Agilysys Authorize was bundled with InfoGenesis POS, IG OnDemand and other Agilysys modules to enable contactless guest self service ordering and card authorization workflows at point of sale.
The implementation configured InfoGenesis POS and IG OnDemand to route payment authorization through Agilysys Authorize, standardizing payment capture, authorization, and settlement pathways for food and beverage transactions. Functional capabilities emphasized POS integration, guest self service ordering, payment authorization and finance oriented transaction reporting consistent with Payments system patterns.
Integrations centered on Agilysys native modules, with operational coverage targeted to F&B outlets across Kewadin Casino properties in Michigan and finance and payments teams in the United States. The rollout reinforced POS to payments handoffs and aligned transactional data flows for reconciliation between F&B operations and finance.
Governance focused on coordinating operations and finance workflows during phased property rollouts, with configuration controls applied to authorization flows and point of sale settings. Outcomes reported include sustained food and beverage order flow and improved operational efficiency following the Agilysys Authorize and IG OnDemand deployment.
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Leisure and Hospitality | 2500 | $800M | United States | Agilysys | Agilysys Authorize | Payment Processing | 2020 | n/a |
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