List of Agilysys IG Fly Customers
Alpharetta, 30005, GA,
United States
Since 2010, our global team of researchers has been studying Agilysys IG Fly customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys IG Fly for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys IG Fly for Point Of Sale include: IHG Hotels & Resorts, a United Kingdom based Leisure and Hospitality organisation with 13462 employees and revenues of $4.62 billion, 1 Hotels US, a United States based Leisure and Hospitality organisation with 2200 employees and revenues of $350.0 million, The Mark Hotel, a United States based Leisure and Hospitality organisation with 400 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys IG Fly, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1 Hotels US | Leisure and Hospitality | 2200 | $350M | United States | Agilysys | Agilysys IG Fly | Point Of Sale | 2017 | n/a |
In 2017, 1 Hotels US implemented Agilysys InfoGenesis POS, InfoGenesis Flex and Agilysys rGuest Pay at 1 Hotel Brooklyn Bridge in New York City to optimize food and beverage delivery and secure payments, enhancing guest service across outlets. The deployment is described at the property level and is tied to F&B point of sale and payments modernization for guest-facing outlets.
The implementation centered on Agilysys InfoGenesis point-of-sale functionality and Flex configuration to support outlet transactions, while Agilysys rGuest Pay handled payment processing and card capture. Agilysys IG Fly is part of the InfoGenesis ecosystem and is referenced in that product family, and Agilysys IG Fly, Category:
Operational coverage was focused on food and beverage and guest services at the 1 Hotel Brooklyn Bridge property, with workflows aligning POS transaction flows to payment authorization and settlement. The announcement frames the work as an InfoGenesis ecosystem deployment and the presence of Agilysys IG Fly at SH Group properties is inferred from the InfoGenesis implementation but was not explicitly specified in the original announcement.
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IHG Hotels & Resorts | Leisure and Hospitality | 13462 | $4.6B | United Kingdom | Agilysys | Agilysys IG Fly | Point Of Sale | 2025 | n/a |
In 2025, IHG Hotels & Resorts approved Agilysys IG Fly as an InfoGenesis POS option across its global portfolio to modernize food & beverage POS and payments. The approval positions Agilysys IG Fly to support improved service speed, tighter room-charge integration and greater payment flexibility at food and beverage outlets across the estate.
Agilysys IG Fly is listed by Agilysys as part of the InfoGenesis ecosystem, aligning the application with point-of-sale transaction processing, payment handling and room folio posting workflows typical of food & beverage POS and payments solutions. Configuration and module alignment are expected to include terminal software, payment authorization flows and interfaces to property systems for room-charge settlement. These functional components indicate a focus on front-of-house operational workflows for restaurants, bars and banquet operations.
The public announcement specifies InfoGenesis was approved as a POS option but does not enumerate specific rollout sites, timelines or governance models for property-level adoption, so availability or adoption of Agilysys IG Fly at individual IHG properties is implied rather than explicitly documented. Integration with room-charge posting is explicitly cited, which suggests coordination with property accounting and folio management processes during implementation. Further operational details such as phased rollout plans, configuration standards or centralized governance were not provided in the announcement.
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The Mark Hotel | Leisure and Hospitality | 400 | $70M | United States | Agilysys | Agilysys IG Fly | Point Of Sale | 2017 | n/a |
In 2017, The Mark Hotel implemented Agilysys InfoGenesis POS and InfoGenesis Flex to streamline food and beverage operations and enable both fixed and mobile ordering. The Mark Hotel is a candidate for Agilysys IG Fly as the platform marketed as the InfoGenesis integrated mobile ordering and payment device, Apps Category "".
Implementation centered on Agilysys InfoGenesis POS for point of sale transactions and InfoGenesis Flex for mobile and flexible ordering workflows, with configuration to support fixed point terminals and staff-operated mobile order entry. The narrative positions Agilysys IG Fly as the mobile ordering and payment device that integrates with InfoGenesis, aligning with the hotel goal to enable guest-facing mobile ordering and in-staff mobile payments.
Operational scope focused on food and beverage outlets within the New York City property, impacting F&B operations and guest service processes and shifting order capture from fixed terminals to mixed fixed and mobile channels. The project emphasized integration between mobile ordering endpoints and the InfoGenesis transaction engine, and delivered improvements in staff efficiency and guest service as stated in the implementation notes.
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