List of Aircall Call Recording Customers
New York, 10001, NY,
United States
Since 2010, our global team of researchers has been studying Aircall Call Recording customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aircall Call Recording for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aircall Call Recording for Call Tracking and Recording include: Adore Me, a United States based Retail organisation with 350 employees and revenues of $45.0 million, Spotahome, a Spain based Professional Services organisation with 135 employees and revenues of $20.0 million, SendinBlue, a France based Professional Services organisation with 80 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Aircall Call Recording, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Aircall Call Recording customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Adore Me | Retail | 350 | $45M | United States | Aircall | Aircall Call Recording | Call Tracking and Recording | 2015 | n/a | In 2015 Adore Me implemented Aircall Call Recording for customer support and agent coaching, embedding cloud voice into its support operations. Apps Category The deployment emphasized Aircall Call Recording and QA features to capture voice interactions for review and coaching, with configuration aligned to cloud contact center workflows such as queue management and agent softphone provisioning. The implementation used Aircall’s call capture and quality controls to establish recorded interaction libraries and QA scoring processes, enabling structured coaching cycles for support staff. Aircall was integrated with Zendesk to surface call logs and recordings alongside ticket records, enabling agents to access voice context within ticket workflows. Operational scope targeted Adore Me support teams in North America and supported rapid user scale from tens to hundreds of agents, centralizing voice data with ticketing for omnichannel case handling. Governance centered on QA review workflows and coaching loops that leveraged recorded calls for agent performance assessment and process standardization. The rollout produced explicit operational outcomes stated in the case, including reducing wait times below 30 seconds and raising customer satisfaction by approximately 10 percent, while enabling rapid scale of the support organization. | |
 |
SendinBlue | Professional Services | 80 | $10M | France | Aircall | Aircall Call Recording | Call Tracking and Recording | 2015 | n/a | In 2015, SendinBlue adopted Aircall Call Recording in the "" Apps Category to scale multilingual customer support across France, the USA and India. The deployment targeted support operations spanning EMEA, NA and APAC and was positioned to improve call handling, ticket flow and agent coverage. The implementation centered on Aircall Call Recording and core telephony features, with configuration supporting call capture, retention for QA, and access patterns consistent with agent coaching and compliance workflows. Aircall was integrated with Zendesk to streamline ticket creation, voicemail handling and to surface recorded call context directly from support tickets. Operational coverage included SendinBlue support teams in France, the USA and India, and the rollout was aligned to multilingual routing and unified ticketing processes. The change helped raise agent availability from approximately 25% to approximately 75% and streamlined ticketing and voicemail handling, while recorded calls likely underpinned quality assurance, training and compliance activities across EMEA, NA and APAC. | |
 |
Spotahome | Professional Services | 135 | $20M | Spain | Aircall | Aircall Call Recording | Call Tracking and Recording | 2015 | n/a | In 2015 Spotahome implemented Aircall Call Recording. The deployment focused on EMEA customer experience teams to integrate telephony into support workflows, with Apps Category . Aircall Call Recording was configured as part of Aircall standard telephony and quality toolset, capturing inbound and outbound calls for coaching and quality assurance. Functional capabilities inferred from the implementation include call capture and retention, playback for agent coaching, and metadata alignment to support ticket workflows to enable quality reviews and training use cases. Configuration appears to have emphasized audio access within agent and QA workflows rather than standalone analytics. The implementation integrated Aircall with Zendesk to surface recordings against support tickets and streamline agent resolution workflows. Governance incorporated QA review and agent coaching processes, and the rollout covered EMEA support operations between 2015 and 2016, during which Spotahome reported saving more than 100 minutes per agent per week and a substantial increase in bookings. |
Buyer Intent: Companies Evaluating Aircall Call Recording
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||