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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Alloka Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1C programs Professional Services 20 $2M Russia Alloka Alloka Call Tracking and Recording 2015 n/a
In 2015, 1C programs deployed Alloka on its website in the Website apps category. Alloka was implemented as a customer-facing web component embedded into the corporate site to support online engagement and service workflows. Configuration work centered on embedding Alloka web integration, configuring client-side scripts and CMS connection points, and provisioning administrative access for internal users. Operational governance was established around website content and user-facing processes, with IT and marketing responsible for ongoing maintenance, updates, and access control.
Alloka Professional Services 10 $1M Russia Alloka Alloka Call Tracking and Recording 2012 n/a
In 2012, Alloka implemented Alloka on its public website. The Alloka application was embedded as a vendor-hosted web component delivering site-level functionality. The implementation references the Apps Category . Deployment was web-embedded and focused on customer-facing workflows, with configuration and exposure controlled through site configuration interfaces. Operational coverage was limited to the Alloka website and external visitor interactions, and administration used the application management console provided by the vendor. Governance centered on site-level access controls and configuration ownership by the company's web administrators.
Altegro Grup Communications 10 $321M Russia Alloka Alloka Call Tracking and Recording 2019 n/a
In 2019, Altegro Grup implemented Alloka on their website. The deployment uses the Alloka application and targets the Apps Category "" for web-facing site functionality. Alloka is embedded as a front-end component on the corporate site, configured through site templates and integrated with content publishing workflows to support communications functions. Implementation work focused on front-end integration, configuration of the Alloka application, and governance of content release and versioning to control changes to the live site.
Fudi Retail 50 $5M Russia Alloka Alloka Call Tracking and Recording 2019 n/a
In 2019, Fudi implemented Alloka on its customer-facing website to introduce Call Tracking and Recording capabilities. The deployment of Alloka centrally addresses inbound call capture and recording for marketing attribution and contact handling within the retailer's digital storefront. The Alloka implementation focuses on core Call Tracking and Recording functions, including session-level call attribution, dynamic number insertion on web pages, call recording, and web-origin click-to-call instrumentation. Configuration appears to emphasize marketing analytics and recorded-call playback for operational review, with reporting modules surfaced to business users for campaign analysis. Architecturally the solution is implemented at the website layer, using a client-side script to route calls through Alloka’s cloud service and to associate web sessions with phone interactions. Operational ownership spans marketing for attribution and analytics, and customer service for call handling and quality review, reflecting a small company deployment model consistent with Fudi’s 50 employee scale. Governance for the Alloka deployment is structured around access to recorded calls and attribution reports, with marketing controlling number pools and campaign tagging while customer service retains operational control of recordings used in agent coaching. The implementation of Alloka supports Fudi’s web-to-call workflows and centralizes call data for cross-functional use without indicating additional named systems or integration partners.
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Buyer Intent: Companies Evaluating Alloka

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FAQ - APPS RUN THE WORLD Alloka Coverage

Alloka is a Call Tracking and Recording solution from Alloka.

Companies worldwide use Alloka, from small firms to large enterprises across 21+ industries.

Organizations such as Altegro Grup, Fudi, 1C programs and Alloka are recorded users of Alloka for Call Tracking and Recording.

Companies using Alloka are most concentrated in Communications, Retail and Professional Services, with adoption spanning over 21 industries.

Companies using Alloka are most concentrated in Russia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Alloka across Americas, EMEA, and APAC.

Companies using Alloka range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Alloka include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Alloka customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Tracking and Recording.