List of Alloka Customers
Moscow, 115035,
Russia
Since 2010, our global team of researchers has been studying Alloka customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Alloka for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Alloka for Call Tracking and Recording include: Altegro Grup, a Russia based Communications organisation with 10 employees and revenues of $321.0 million, Fudi, a Russia based Retail organisation with 50 employees and revenues of $5.0 million, 1C programs, a Russia based Professional Services organisation with 20 employees and revenues of $2.0 million, Alloka, a Russia based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Alloka, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Alloka customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1C programs | Professional Services | 20 | $2M | Russia | Alloka | Alloka | Call Tracking and Recording | 2015 | n/a |
In 2015, 1C programs deployed Alloka on its website in the Website apps category. Alloka was implemented as a customer-facing web component embedded into the corporate site to support online engagement and service workflows.
Configuration work centered on embedding Alloka web integration, configuring client-side scripts and CMS connection points, and provisioning administrative access for internal users. Operational governance was established around website content and user-facing processes, with IT and marketing responsible for ongoing maintenance, updates, and access control.
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Alloka | Professional Services | 10 | $1M | Russia | Alloka | Alloka | Call Tracking and Recording | 2012 | n/a |
In 2012, Alloka implemented Alloka on its public website. The Alloka application was embedded as a vendor-hosted web component delivering site-level functionality. The implementation references the Apps Category .
Deployment was web-embedded and focused on customer-facing workflows, with configuration and exposure controlled through site configuration interfaces. Operational coverage was limited to the Alloka website and external visitor interactions, and administration used the application management console provided by the vendor. Governance centered on site-level access controls and configuration ownership by the company's web administrators.
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Altegro Grup | Communications | 10 | $321M | Russia | Alloka | Alloka | Call Tracking and Recording | 2019 | n/a |
In 2019, Altegro Grup implemented Alloka on their website. The deployment uses the Alloka application and targets the Apps Category "" for web-facing site functionality.
Alloka is embedded as a front-end component on the corporate site, configured through site templates and integrated with content publishing workflows to support communications functions. Implementation work focused on front-end integration, configuration of the Alloka application, and governance of content release and versioning to control changes to the live site.
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Fudi | Retail | 50 | $5M | Russia | Alloka | Alloka | Call Tracking and Recording | 2019 | n/a |
In 2019, Fudi implemented Alloka on its customer-facing website to introduce Call Tracking and Recording capabilities. The deployment of Alloka centrally addresses inbound call capture and recording for marketing attribution and contact handling within the retailer's digital storefront.
The Alloka implementation focuses on core Call Tracking and Recording functions, including session-level call attribution, dynamic number insertion on web pages, call recording, and web-origin click-to-call instrumentation. Configuration appears to emphasize marketing analytics and recorded-call playback for operational review, with reporting modules surfaced to business users for campaign analysis.
Architecturally the solution is implemented at the website layer, using a client-side script to route calls through Alloka’s cloud service and to associate web sessions with phone interactions. Operational ownership spans marketing for attribution and analytics, and customer service for call handling and quality review, reflecting a small company deployment model consistent with Fudi’s 50 employee scale.
Governance for the Alloka deployment is structured around access to recorded calls and attribution reports, with marketing controlling number pools and campaign tagging while customer service retains operational control of recordings used in agent coaching. The implementation of Alloka supports Fudi’s web-to-call workflows and centralizes call data for cross-functional use without indicating additional named systems or integration partners.
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Buyer Intent: Companies Evaluating Alloka
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