List of Amadeus Airport Insights Customers
Madrid, 28027,
Spain
Since 2010, our global team of researchers has been studying Amadeus Airport Insights customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amadeus Airport Insights for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amadeus Airport Insights for Analytics and BI include: Avinor, a Norway based Transportation organisation with 3100 employees and revenues of $1.26 billion, Los Angeles World Airports, a United States based Aerospace and Defense organisation with 3500 employees and revenues of $1.20 billion, Munich Airport, a Germany based Transportation organisation with 370 employees and revenues of $111.0 million and many others.
Contact us if you need a completed and verified list of companies using Amadeus Airport Insights, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avinor | Transportation | 3100 | $1.3B | Norway | Amadeus IT Group | Amadeus Airport Insights | Analytics and BI | 2024 | n/a |
In 2024 Avinor implemented Amadeus Airport Insights for Airport Operations and Passenger Processing. The deployment targets airport operations and passenger processing across Avinor's network of 43 Norwegian airports and delivers real-time dashboards, predictive analytics and proactive alerts to identify bottlenecks and optimise resource allocation.
Implementation focused on Amadeus Airport Insights capability sets such as operational dashboards, predictive passenger flow analytics and rule-based alerting engines, inferred from public announcements rather than a module-by-module case study. Configuration work emphasized near real-time telemetry ingestion, dashboard configuration for the operations control use case and alert thresholds to drive proactive resourcing decisions.
The solution integrates with Amadeus cloud services including Amadeus Flow and ACUS to enable event and status exchange across the airport stack, supporting the data flows required for predictive analytics and alerting. Operational coverage explicitly spans passenger processing functions and airport operations teams across all 43 airports, centralising visibility while preserving local operational execution.
Governance and rollout were organized to align operations teams to alert-driven workflows and to standardise resource allocation processes across airports, with phased activation indicated by announcements. The stated objective is to identify bottlenecks and optimise resource allocation using Amadeus Airport Insights, with module usage inferred from vendor communications.
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Los Angeles World Airports | Aerospace and Defense | 3500 | $1.2B | United States | Amadeus IT Group | Amadeus Airport Insights | Analytics and BI | 2018 | n/a |
In 2018 Los Angeles World Airports worked with Amadeus and Vision-Box on a biometric boarding pilot that used Amadeus Altéa biometric enhancements to speed boarding and improve passenger throughput. Los Angeles World Airports may leverage Amadeus Airport Insights for Analytics and BI to centralize operational analytics supporting passenger processing and airport operations in the United States.
Amadeus Airport Insights would be configured to deliver operational dashboards, passenger flow analytics, queue and wait time visualization, historical performance reporting, and alerting for disruptions. Typical Analytics and BI modules inferred for this deployment include data ingestion and ETL, KPI and metric management, interactive dashboarding, and scheduled reporting to support day to day operational decision making.
Integrations aligned with the 2018 pilot context include feeds from Amadeus Altéa and biometric gate event data from Vision-Box, enabling correlation of flight schedules, gate activity and boarding timestamps for throughput analysis. Those integrated data sources would feed Amadeus Airport Insights to provide unified reporting across airport operations, passenger services and airline stakeholders focused on passenger processing workflows.
Governance and operational rollout for Analytics and BI would need to address biometric data privacy, role based access and data retention controls, while surfacing insights to operations control rooms and passenger experience teams. The implementation narrative centers on Los Angeles World Airports using Amadeus Airport Insights to instrument passenger processing and airport operations, leveraging Altéa and biometric event data to inform operational workflows and reporting.
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Munich Airport | Transportation | 370 | $111M | Germany | Amadeus IT Group | Amadeus Airport Insights | Analytics and BI | 2023 | n/a |
In 2023 Munich Airport migrated 330 Terminal 1 Airline Club workstations to Amadeus cloud services ACUS to simplify passenger service IT and streamline check-in and boarding operations, improving operational flexibility. That migration established a cloud-hosted endpoint footprint across passenger service desks that consolidates workstation provisioning and centralizes IT management for front-line check-in and boarding functions.
Because Munich Airport uses Amadeus' broader airport IT and cloud stack, it is reasonable to infer they could also consume Amadeus Airport Insights for Analytics and BI to support airport operations in Germany. Amadeus Airport Insights would be deployed as a cloud-hosted Analytics and BI solution that ingests operational and transactional feeds from check-in, boarding and passenger service systems, delivering real-time dashboards, operational reporting, historical trend analysis and passenger flow analytics aligned to airport operations.
Operational coverage for the described implementation centers on Terminal 1 Airline Club workstations and passenger service IT, with potential extension to broader airport operational teams. Governance implications include centralized data feeds into a single Amadeus cloud tenancy, standardized workstation configurations for data access, and embedding Analytics and BI outputs into check-in and boarding workflows to support operational decision making.
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Buyer Intent: Companies Evaluating Amadeus Airport Insights
- Telkom Indonesia, a Indonesia based Communications organization with 19712 Employees
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