List of Amber Customers
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Since 2010, our global team of researchers has been studying Amber customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amber for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amber for Employee Experience include: GroupM Nordic, a United States based Professional Services organisation with 36000 employees and revenues of $7.20 billion, MediaCom, a United Kingdom based Professional Services organisation with 8500 employees and revenues of $2.03 billion, Altimetrik Corp., a United States based Professional Services organisation with 5500 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Amber, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Amber customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Altimetrik Corp. | Professional Services | 5500 | $1.0B | United States | inFeedo | Amber | Employee Experience | 2020 | n/a |
In 2020, Altimetrik Corp. deployed Amber, an Employee Experience Chatbot, to operationalize continuous employee engagement across its services footprint. Amber connected with 1500 employees in real-time across 16 locations, delivering proactive engagement and targeted outreach to surface at-risk cases.
The Amber implementation centered on real-time engagement messaging, automated check-ins, at-risk employee identification and escalation workflows, and centralized analytics for HR visibility. Configuration emphasized conversational touchpoints and pulse-style interactions to elicit feedback and surface signals of disengagement. The deployment used the chatbot to orchestrate automated outreach and to queue human intervention when escalation thresholds were met.
Operational ownership rested with HR and people operations teams, with rollout across 16 locations and real-time coverage of 1500 employees to support regional and site-level employee experience needs. Governance included defined escalation paths and analytics review cycles to surface at-risk employees for follow-up. Outcomes reported include saving 64% of at-risk employees through Amber driven engagement interventions.
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GroupM Nordic | Professional Services | 36000 | $7.2B | United States | inFeedo | Amber | Employee Experience | 2019 | n/a |
In 2019, GroupM Nordic deployed Amber, an Employee Experience Chatbot to support HR and talent engagement. Rohit Suri, Chief HR & Talent Officer at GroupM, has publicly discussed engagement chatbots like Amber as part of HR engagement tooling, establishing the application explicitly in the company’s people strategy narrative.
Amber, the Employee Experience Chatbot, was configured to deliver core conversational capabilities including employee Q and A for policy and benefits, automated onboarding interactions, pulse surveys and sentiment capture, routing of employee inquiries into HR workflows, and a searchable knowledge base. The implementation emphasized conversational workflows and automated task handoffs, aligning Amber’s modules with talent lifecycle touchpoints such as onboarding, ongoing engagement, and routine HR service requests.
Architecturally, Amber was provisioned as a cloud delivered conversational interface embedded into employee channels to provide on demand access to HR content and to surface structured interaction data for HR analytics. Operational ownership and governance were placed with HR and Talent leadership at GroupM Nordic, and rollout prioritized HR and talent teams to integrate chatbot driven workflows into existing HR operational processes.
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MediaCom | Professional Services | 8500 | $2.0B | United Kingdom | inFeedo | Amber | Employee Experience | 2020 | n/a |
In 2020, MediaCom deployed Amber as an Employee Experience Chatbot to support HR and employee engagement workflows across its people organization. The implementation was positioned by Sonia and Mark, CHRO and CEO APAC, as an AI-driven engagement layer to handle routine employee queries and surface guided HR processes.
Amber was configured with conversational natural language understanding, a curated HR knowledge base, and automated case triage to route complex issues to human agents. Functional configuration emphasized onboarding assistance, policy and benefits queries, and conversational guidance for common people operations tasks, aligning Amber with the Employee Experience Chatbot category and HR service delivery functions.
Operational design included API-ready endpoints and webhook orchestration to integrate conversational workflows with downstream HR processes and ticket routing, while maintaining a front-end chat interface for employees. Governance responsibilities were kept within HR for content curation and escalation rules, with ongoing model tuning and taxonomy updates to keep the Amber knowledge base current.
Deployment governance framed Amber as a managed HR automation capability, with defined escalation paths to HR agents and periodic review cycles for conversational accuracy and compliance. MediaCom Amber Employee Experience Chatbot therefore served as an embedded HR conversational layer, instrumented to reduce manual handling of routine inquiries and centralize employee self-service efforts.
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Buyer Intent: Companies Evaluating Amber
- ATS Share Brokers, a India based Banking and Financial Services organization with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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