List of Amdocs amAIz Suite Customers
Saint Louis, 63141, MO,
United States
Since 2010, our global team of researchers has been studying Amdocs amAIz Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amdocs amAIz Suite for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amdocs amAIz Suite for Generative AI Platforms include: Telefonica Germany, a Germany based Communications organisation with 7850 employees and revenues of $9.20 billion, Consumer Cellular, a United States based Communications organisation with 2400 employees and revenues of $600.0 million, Optimum, a Altice USA Company., a United States based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Amdocs amAIz Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Consumer Cellular | Communications | 2400 | $600M | United States | Amdocs | Amdocs amAIz Suite | Generative AI Platforms | 2025 | n/a |
In 2025 Consumer Cellular expanded a multi-year collaboration with Amdocs to bring Amdocs' AI & Data Platform, Customer Experience Insights and the Amdocs amAIz Suite into its EnablerIQ MVNE platform. The initiative explicitly targets MVNE onboarding, partner enablement and operations in the United States, aligning the Amdocs amAIz Suite with carrier-grade MVNE processes to accelerate time-to-market and improve operational efficiency.
The implementation centered on deploying the Amdocs amAIz Suite alongside Amdocs' AI & Data Platform and Customer Experience Insights modules, configured to support onboarding automation, partner lifecycle management and operational analytics. Functional capabilities implemented emphasized orchestration of partner onboarding workflows, AI-driven customer and partner experience analytics, and data consolidation for operational reporting.
Integration work focused on embedding the amAIz Suite into the EnablerIQ MVNE platform, enabling direct data flows between MVNE onboarding processes and the Customer Experience Insights layer. Operational coverage is scoped to United States MVNE operations and partner enablement teams, with primary business functions impacted including partner operations, commercial onboarding, and support operations.
Governance and rollout were structured as an expanded multi-year collaboration with phased adoption across MVNE onboarding and partner enablement use cases, and centralized analytics steering for Customer Experience Insights. The public announcement cites goals to accelerate time-to-market and improve operational efficiency as the intended outcomes of the deployment.
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Optimum, a Altice USA Company. | Professional Services | 100 | $10M | United States | Amdocs | Amdocs amAIz Suite | Generative AI Platforms | 2025 | n/a |
In 2025, Optimum, a Altice USA Company signed a multi-year agreement with Amdocs to implement the Amdocs amAIz Suite for billing modernization and AI-powered customer care. The engagement explicitly targets billing and customer care process modernization in the United States, with goals to improve bill comprehension and reduce support calls.
The Amdocs amAIz Suite implementation concentrates on two named capabilities, an AI Bill Presenter and a GenAI Care Agent, which are being configured to surface contextual bill explanations and provide conversational assistance to customers and service agents. Functional focus areas include billing presentation logic, conversational AI workflows, and orchestration of responses to billing inquiries, consistent with a billing and customer care deployment.
Operational scope is centered on Optimum's billing and customer care teams across the United States and is governed by a multi-year agreement to sequence pilot activity and scaled production releases. Governance and rollout planning tie contractual milestones to operational objectives around bill comprehension and support volume reduction, with ongoing model refinement and presentation rule updates planned under the agreement.
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Telefonica Germany | Communications | 7850 | $9.2B | Germany | Amdocs | Amdocs amAIz Suite | Generative AI Platforms | 2025 | n/a |
In 2025, Telefonica Germany expanded its collaboration with Amdocs to deploy GenAI use cases and extend the Amdocs amAIz Suite for billing and personalized sales automation across its German operations. The deployment explicitly includes the amAIz Sales Agent capability, and Apps Category:
The implementation configures the Amdocs amAIz Suite to augment the Amdocs billing platform by extending billing event handling and revenue orchestration for both consumer and enterprise services. Functional capabilities called out in the announcement center on the amAIz Sales Agent for personalized offer recommendation, automated sales and upsell workflows, and conversational assistance to support frontline sales and service processes.
Operational scope is Germany, focused on billing, sales, and customer experience for consumer and enterprise service lines, with workstreams engaging billing operations and customer engagement teams. Integrations in the initiative are described as extensions to Amdocs' billing platform and embedding the amAIz Sales Agent into billing-to-sales touchpoints to bridge billing data with sales automation.
Governance is framed as an expanded Telefónica Germany and Amdocs collaboration, using phased pilots and domain-specific rollouts across billing domains and sales automation pilots. The stated objective of the deployment is to improve offer relevance and customer experience through GenAI enabled automation and personalized selling using the Amdocs amAIz Suite.
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