List of Amdocs Customer Experience Suite Customers
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Since 2010, our global team of researchers has been studying Amdocs Customer Experience Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amdocs Customer Experience Suite for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amdocs Customer Experience Suite for OSS/BSS include: Telefonica, a Spain based Communications organisation with 100870 employees and revenues of $42.96 billion, Vodafone Idea (Vi), a India based Communications organisation with 9670 employees and revenues of $5.03 billion and many others.
Contact us if you need a completed and verified list of companies using Amdocs Customer Experience Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Amdocs Customer Experience Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Telefonica | Communications | 100870 | $43.0B | Spain | Amdocs | Amdocs Customer Experience Suite | OSS/BSS | 2021 | n/a |
In 2021, Telefonica implemented Amdocs Customer Experience Suite, Apps Category . The deployment was executed as part of the Telefónica +Simple Digital Transformation Project and concentrated on improving billing and finance reporting and analytics across the program.
Amdocs Customer Experience Suite was configured to deliver Billing and Collections reporting capabilities, with a Lead Data Engineer validating 20 new Billing and Collections reports using Oracle and PLSQL and SQL Server with Transact-SQL. The work included design and build of a Finance and Accounting DataMart, using data modeling, ETL pipelines and SQL Server based data stores, which produced one executive dashboard and ten analytical reports to support business performance control and decision making.
Integrations and operational coverage explicitly included Oracle, PLSQL, SQL Server, Transact-SQL and ETL processes, supporting Finance and Accounting and Billing and Collections functions within the Telefónica +Simple initiative. Governance and audit processes were applied to reporting and data models, with an external audit by Deloitte recording zero observations, demonstrating controls and compliance for the implemented reports and DataMart.
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Vodafone Idea (Vi) | Communications | 9670 | $5.0B | India | Amdocs | Amdocs Customer Experience Suite | OSS/BSS | 2014 | n/a |
In 2014, Vodafone Idea (Vi) implemented Amdocs Customer Experience Suite, Category: . The deployment targeted billing automation and service orchestration within the Communications environment, with explicit operational focus on post-paid consumers and enterprise customers and on accelerating the rollout of new services, offers and service plans.
The implementation concentrated on billing operations automation and service monetization capabilities provided through Amdocs Customer Experience Suite, and Amdocs subsequently implemented its Service Monetization suite at Vodafone India in 2015 before signing a multi-year services contract in 2016 to manage and automate operations. Functional coverage included automated billing cycle processing and bill accuracy workflows, and the multi-year services agreement established vendor-led operational management and ongoing automation of billing and service offering workflows, which Amdocs stated improved customer experience and revenue realization.
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Buyer Intent: Companies Evaluating Amdocs Customer Experience Suite
- Pricewaterhousecoopers China, a China based Professional Services organization with 19417 Employees
- Nallas, a India based Professional Services company with 220 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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