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List of Anboto Virtual Assistant Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Banco Santander Spain Banking and Financial Services 211141 $65.0B Spain Anboto Group Anboto Virtual Assistant Chatbots and Conversational AI 2012 n/a
In 2012, Banco Santander Spain implemented the Anboto Virtual Assistant on its public website. The Anboto Virtual Assistant was deployed to provide natural language web customer support for banking queries in Spain, with the project aimed at simplifying the online experience and reducing human support load. Module usage is inferred as a web customer service virtual assistant based on press reporting, delivering conversational interface capabilities and automated handling of common finance queries. Apps Category: . The implementation centered on the public web channel and the customer service business function, and governance emphasized operationalizing automated conversational workflows to lessen demand on human web support.
Osakidetza Spain Government 47000 $4.6B Spain Anboto Group Anboto Virtual Assistant Chatbots and Conversational AI 2011 n/a
In 2011, Osakidetza Spain implemented Anboto Virtual Assistant to expand patient self service across the Basque Country, Spain. The deployment centered on the Anboto Virtual Assistant, classified in the Virtual Assistant category, to support appointment booking and online health information retrieval. The implementation covered web facing patient service workflows with inferred modules for conversational triage, appointment booking automation, and FAQ content delivery. Configuration work focused on intent classification, scripted dialogue flows, content management for health information, and channel deployment on the public patient portal. Operational coverage emphasized outpatient scheduling and routine patient enquiries across the Basque Country, impacting patient access and call center inquiry volumes according to press reports. Reports indicated the technology was intended to streamline routine enquiries and improve digital access to services. Governance and rollout planning prioritized clinical content review, staged publication of conversational content, and monitoring of conversational logs and user interactions to refine dialogue routing and response accuracy.
Vueling Airlines Aerospace and Defense 4600 $1.1B Spain Anboto Group Anboto Virtual Assistant Chatbots and Conversational AI 2011 n/a
In 2011, Vueling Airlines deployed the Anboto Virtual Assistant on its website to assist customers during booking and check in across its Spain online channels, the Apps Category. The deployment of the Anboto Virtual Assistant targeted online customer service and browser-based self service, positioning the application to support sales conversion during the purchase flow and to reduce routine support contacts. The implementation focused on conversational assistance for booking and check in workflows, routing common queries into automated answer flows and scripted resolution paths. Vueling configured the Anboto Virtual Assistant to handle frequently asked questions and transactional guidance, embedding the Anboto Virtual Assistant into web pages that drive ticketing and post‑purchase interactions. Operational scope was customer service and e commerce functions serving Spain, with the vendor reporting reduced routine inquiries and a approximately 30% drop in customer emails after deployment. Those outcomes indicate a lower contact centre load and higher online self service adoption following the Anboto Virtual Assistant rollout.
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FAQ - APPS RUN THE WORLD Anboto Virtual Assistant Coverage

Anboto Virtual Assistant is a Chatbots and Conversational AI solution from Anboto Group.

Companies worldwide use Anboto Virtual Assistant, from small firms to large enterprises across 21+ industries.

Organizations such as Banco Santander Spain, Osakidetza Spain and Vueling Airlines are recorded users of Anboto Virtual Assistant for Chatbots and Conversational AI.

Companies using Anboto Virtual Assistant are most concentrated in Banking and Financial Services, Government and Aerospace and Defense, with adoption spanning over 21 industries.

Companies using Anboto Virtual Assistant are most concentrated in Spain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Anboto Virtual Assistant across Americas, EMEA, and APAC.

Companies using Anboto Virtual Assistant range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Anboto Virtual Assistant include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Anboto Virtual Assistant customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.