List of Anboto Virtual Assistant Customers
Bilbao , 48950 ,
Spain
Since 2010, our global team of researchers has been studying Anboto Virtual Assistant customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Anboto Virtual Assistant for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Anboto Virtual Assistant for Chatbots and Conversational AI include: Banco Santander Spain, a Spain based Banking and Financial Services organisation with 211141 employees and revenues of $64.98 billion, Osakidetza Spain, a Spain based Government organisation with 47000 employees and revenues of $4.62 billion, Vueling Airlines, a Spain based Aerospace and Defense organisation with 4600 employees and revenues of $1.13 billion and many others.
Contact us if you need a completed and verified list of companies using Anboto Virtual Assistant, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Anboto Virtual Assistant customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banco Santander Spain | Banking and Financial Services | 211141 | $65.0B | Spain | Anboto Group | Anboto Virtual Assistant | Chatbots and Conversational AI | 2012 | n/a |
In 2012, Banco Santander Spain implemented the Anboto Virtual Assistant on its public website. The Anboto Virtual Assistant was deployed to provide natural language web customer support for banking queries in Spain, with the project aimed at simplifying the online experience and reducing human support load.
Module usage is inferred as a web customer service virtual assistant based on press reporting, delivering conversational interface capabilities and automated handling of common finance queries. Apps Category: . The implementation centered on the public web channel and the customer service business function, and governance emphasized operationalizing automated conversational workflows to lessen demand on human web support.
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Osakidetza Spain | Government | 47000 | $4.6B | Spain | Anboto Group | Anboto Virtual Assistant | Chatbots and Conversational AI | 2011 | n/a |
In 2011, Osakidetza Spain implemented Anboto Virtual Assistant to expand patient self service across the Basque Country, Spain. The deployment centered on the Anboto Virtual Assistant, classified in the Virtual Assistant category, to support appointment booking and online health information retrieval.
The implementation covered web facing patient service workflows with inferred modules for conversational triage, appointment booking automation, and FAQ content delivery. Configuration work focused on intent classification, scripted dialogue flows, content management for health information, and channel deployment on the public patient portal.
Operational coverage emphasized outpatient scheduling and routine patient enquiries across the Basque Country, impacting patient access and call center inquiry volumes according to press reports. Reports indicated the technology was intended to streamline routine enquiries and improve digital access to services.
Governance and rollout planning prioritized clinical content review, staged publication of conversational content, and monitoring of conversational logs and user interactions to refine dialogue routing and response accuracy.
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Vueling Airlines | Aerospace and Defense | 4600 | $1.1B | Spain | Anboto Group | Anboto Virtual Assistant | Chatbots and Conversational AI | 2011 | n/a |
In 2011, Vueling Airlines deployed the Anboto Virtual Assistant on its website to assist customers during booking and check in across its Spain online channels, the Apps Category. The deployment of the Anboto Virtual Assistant targeted online customer service and browser-based self service, positioning the application to support sales conversion during the purchase flow and to reduce routine support contacts.
The implementation focused on conversational assistance for booking and check in workflows, routing common queries into automated answer flows and scripted resolution paths. Vueling configured the Anboto Virtual Assistant to handle frequently asked questions and transactional guidance, embedding the Anboto Virtual Assistant into web pages that drive ticketing and post‑purchase interactions.
Operational scope was customer service and e commerce functions serving Spain, with the vendor reporting reduced routine inquiries and a approximately 30% drop in customer emails after deployment. Those outcomes indicate a lower contact centre load and higher online self service adoption following the Anboto Virtual Assistant rollout.
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