List of Appian Private AI Customers
McLean, 22102, VA,
United States
Since 2010, our global team of researchers has been studying Appian Private AI customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Appian Private AI for Intelligent Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Appian Private AI for Intelligent Process Automation include: University of South Florida, a United States based Education organisation with 15837 employees and revenues of $2.55 billion, Century Fire Protection, a United States based Professional Services organisation with 1500 employees and revenues of $350.0 million, Netwealth Investments, a Australia based Banking and Financial Services organisation with 664 employees and revenues of $161.0 million, Acclaim Autism, a United States based Healthcare organisation with 133 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Appian Private AI, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Appian Private AI customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Acclaim Autism | Healthcare | 133 | $15M | United States | Appian | Appian Private AI | Intelligent Process Automation | 2024 | Ignyte Group |
In 2024 Acclaim Autism implemented Appian Private AI to extract diagnosis and other data from unstructured medical documents to accelerate patient onboarding and ensure HIPAA compliant handling of patient records in the United States. Apps Category "".
The implementation centered on Appian Private AI configured with document ingestion and automated extraction workflows, leveraging inferred document extraction and AI Document Center capabilities to transform clinical notes and referral paperwork into structured fields. Appian Private AI was configured to support low code process orchestration for intake, automated data validation rules, and mapping of extracted entities such as diagnosis codes and clinical identifiers to downstream intake records.
Ignyte Group supported the implementation, delivering deployment and configuration services for a private Appian Private AI instance to preserve PHI controls. Operational coverage focused on patient intake and clinical records management within Acclaim Autism United States operations, with role based access controls and audit logging applied to extraction pipelines and case management flows.
Governance aligned around HIPAA compliant data handling, with workflow level approvals and audit trails introduced to support clinical intake processes and intake team workflows. The deployment used Appian Private AI document extraction capabilities to achieve approximately 95% extraction accuracy and an approximate 83% reduction in patient intake wait times as part of the intake acceleration initiative.
|
 |
Century Fire Protection | Professional Services | 1500 | $350M | United States | Appian | Appian Private AI | Intelligent Process Automation | 2025 | n/a |
In 2025 Century Fire Protection deployed Appian Private AI to automate accounts payable across its United States finance organization, leveraging Appian Private AI to bring in-process document classification and invoice data capture into AP workflows, Apps Category . The deployment focused on automating invoice intake and validation inside live process models to reduce manual processing steps and exception handoffs.
The implementation used Appian's AI Document Center to classify incoming invoices and extract structured fields, embedding extraction logic into live process models and exception queues. Configuration emphasized document classification, field extraction, confidence scoring, human review routing and automated posting handoffs into AP processing.
Operational coverage was scoped to U.S. accounts payable operations and centralized AP processing centers, with the solution invoked directly inside AP process flows to reduce manual touchpoints and accelerate invoice throughput. Integrations were implemented at the workflow level to feed extracted invoice data into existing finance controls and approval steps while preserving existing downstream posting and reconciliation processes.
Governance changes included new process controls, role based review queues and audit trails to support AI driven classification decisions and exception handling during rollout. According to Appian customer announcements the deployment reduced invoice operating time by 36 percent and cut missed early payment discounts by approximately 50 percent.
|
 |
Netwealth Investments | Banking and Financial Services | 664 | $161M | Australia | Appian | Appian Private AI | Intelligent Process Automation | 2024 | n/a |
In 2024, Netwealth Investments modernised client and advisor case management with Appian Private AI. Apps Category .
Netwealth implemented a platform named Netflow on the Appian AI Process Platform, using Appian Private AI alongside Appian’s data fabric and automation technologies to centralise case management and increase self-service options for staff and clients. The implementation focused on case creation and triage workflows, embedding an email classification AI Skill to automate the identification and routing of case creation failure messages into the case management workflow.
Functionally, Netflow consolidated client and advisor case handling, automated email-based case triage, and exposed automation capabilities to reduce manual touchpoints in client servicing and advisor support workflows. Netwealth’s IT developers trained the email classification AI Skill to 98% accuracy in a matter of minutes, demonstrating rapid model tuning and operational readiness for automated routing to the appropriate resolution teams.
Operational coverage centered on staff-facing case management and client-facing issue resolution, with the Appian Private AI deployment leveraging data fabric capabilities to unify case data and orchestration across automated processes. Governance and process changes were driven by IT developer-led model training and configuration of automated routing rules, enabling faster identification of responsible teams and streamlined remediation workflows.
|
 |
|
Education | 15837 | $2.6B | United States | Appian | Appian Private AI | Intelligent Process Automation | 2025 | n/a |
|
Buyer Intent: Companies Evaluating Appian Private AI
- Mercadeo Multiventures, a India based Professional Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||